Tenveo TEVO-M5B

Tenveo MagiCall TEVO-M5B Conference Speakerphone User Manual

Model: TEVO-M5B | Brand: Tenveo

1. Introduction

The Tenveo MagiCall TEVO-M5B is an omnidirectional conference speakerphone designed to enhance your online meeting experience. It features a built-in DSP audio processor, high-fidelity speaker, intelligent environmental noise reduction, and echo cancellation for clear audio. With multiple connection options and broad compatibility, it is suitable for various meeting environments.

2. Package Contents

Please verify that all items are present in your package:

  • Tenveo MagiCall Conference Speakerphone (TEVO-M5B) x 1
  • USB Cable x 1
  • Bluetooth Dongle x 1
  • OTG Adapter x 1
  • User Manual x 1

3. Product Overview

The Tenveo MagiCall TEVO-M5B features a sleek design with intuitive touch controls and an OLED display for essential information.

Top-down view of the Tenveo MagiCall TEVO-M5B conference speakerphone, showing the speaker grille, Tenveo logo, and touch controls for volume, mute, and call management.

Figure 3.1: Tenveo MagiCall TEVO-M5B Speakerphone

3.1 Controls and Indicators

  • Volume Controls: Touch buttons for increasing and decreasing speaker volume.
  • Microphone Mute: Touch button to mute or unmute the microphone.
  • Call Button: Touch button for answering or ending calls.
  • OLED Screen: Displays battery level, Bluetooth connection status, and microphone mute status.
Close-up of the Tenveo MagiCall TEVO-M5B OLED screen displaying battery, Bluetooth, speaker, and microphone icons.

Figure 3.2: OLED Screen Displaying Status Icons

3.2 Ports and Connections

The device offers multiple connectivity options for versatile use.

Side view of the Tenveo MagiCall TEVO-M5B showing USB-C port, headphone jack, and power button.

Figure 3.3: Available Ports (USB-C, Headphone Jack)

  • USB-C Port: For wired connection to a computer and charging.
  • Headphone Jack (3.5mm): For private listening.
  • Power Button: To turn the device on or off.

4. Setup

4.1 Charging the Device

Before first use, fully charge the speakerphone using the provided USB-C cable connected to a power source (e.g., computer USB port or USB wall adapter). The OLED screen will indicate the battery level.

4.2 Connecting to a Device

The MagiCall TEVO-M5B supports USB, Bluetooth, and Wireless connections.

Diagram illustrating USB, Wireless, and Bluetooth 5.0 connection options for the speakerphone.

Figure 4.1: Easy Setup with Multiple Connection Types

4.2.1 USB Connection

  1. Connect the speakerphone to your computer using the provided USB-C cable.
  2. The device will be automatically recognized as an audio input/output device.
  3. Select the Tenveo MagiCall as your microphone and speaker in your operating system's sound settings or conferencing software.

4.2.2 Bluetooth Connection

  1. Press and hold the Bluetooth button on the speakerphone until the Bluetooth indicator on the OLED screen flashes, indicating pairing mode.
  2. On your device (smartphone, tablet, or computer), enable Bluetooth and search for available devices.
  3. Select "Tenveo MagiCall" from the list of devices to pair.
  4. Once connected, the Bluetooth indicator will stop flashing.

4.2.3 Wireless Connection (via Bluetooth Dongle)

  1. Insert the provided Bluetooth dongle into a USB port on your computer.
  2. Turn on the speakerphone. It should automatically connect to the dongle.
  3. The device will be automatically recognized as an audio input/output device.
  4. Select the Tenveo MagiCall as your microphone and speaker in your operating system's sound settings or conferencing software.

5. Operating Instructions

5.1 Audio Pickup and Output

The MagiCall TEVO-M5B features a 360° omnidirectional microphone array with a pickup distance of up to 6 meters (20 feet), ensuring all participants are heard clearly.

Overhead view of a meeting table with four people and the Tenveo MagiCall speakerphone in the center, illustrating 360-degree voice pickup up to 20 feet (6 meters).

Figure 5.1: 360° Voice Pickup Coverage

The integrated speaker provides clear audio output, making communication effective even in larger rooms.

A woman standing in a kitchen, with sound waves emanating from the Tenveo MagiCall speakerphone on a table, indicating 6 meters of clear listening distance.

Figure 5.2: 6m Clear Listening Range

5.2 Noise Reduction and Echo Cancellation

The speakerphone incorporates intelligent environmental noise reduction and echo cancellation technologies. These features automatically filter out background noise and eliminate echo, ensuring that only voices are transmitted clearly.

5.3 Battery Life

The built-in 8000mAh lithium battery provides extended usage time, allowing for efficient meetings without frequent recharging.

The Tenveo MagiCall speakerphone with text indicating '14 Hour 8000 mAh' battery capacity.

Figure 5.3: Extended Battery Life

  • Call Time: Up to 14 hours
  • Music Playback: Up to 12 hours
  • Charging Time: Approximately 3 hours

6. Compatibility

The Tenveo MagiCall TEVO-M5B is compatible with a wide range of operating systems and conferencing platforms.

Diagram showing universal compatibility of the Tenveo MagiCall speakerphone with various platforms like Zoom, WebEx, Goto Meeting, Google Hangout, Facetime, Teams, BlueJeans, OBS, and operating systems including Windows, MacOS, Linux, and Android.

Figure 6.1: Universal Compatibility

6.1 Operating Systems

  • Windows (7, 8.1, 10, 11)
  • macOS
  • Linux
  • Android

6.2 Conferencing Software

  • Zoom
  • WebEx
  • GoTo Meeting
  • Google Hangouts
  • FaceTime
  • Microsoft Teams
  • BlueJeans
  • OBS
  • XSplit

7. Maintenance

To ensure the longevity and optimal performance of your Tenveo MagiCall TEVO-M5B speakerphone, follow these maintenance guidelines:

  • Cleaning: Use a soft, dry cloth to clean the device. Avoid using abrasive cleaners or solvents.
  • Storage: Store the device in a cool, dry place away from direct sunlight and extreme temperatures.
  • Battery Care: For optimal battery life, avoid fully discharging the battery frequently. Charge the device regularly, even if not in use for extended periods.
  • Handling: Handle the device with care to prevent drops or impacts that could damage internal components.

8. Troubleshooting

If you encounter issues with your Tenveo MagiCall TEVO-M5B, refer to the following common problems and solutions:

ProblemPossible CauseSolution
No sound from speakerVolume too low; Device not selected as output; Muted; Disconnected.Increase volume; Select device in OS/software settings; Unmute speaker; Reconnect device.
Microphone not picking up soundMicrophone muted; Device not selected as input; Too far from microphone.Unmute microphone; Select device in OS/software settings; Ensure device is within 6m range.
Bluetooth connection unstableInterference; Device too far; Low battery.Move closer to host device; Reduce interference sources; Charge speakerphone; Try USB or wireless dongle connection.
Device not chargingFaulty cable/port; Power source issue.Try a different USB-C cable or port; Ensure power source is active.

If the problem persists, please contact Tenveo customer support for assistance.

9. Specifications

FeatureDetail
Model NameTEVO-M5B
BrandTenveo
Connectivity TechnologyBluetooth/Wireless/USB
Connector Type3.5 mm Jack, USB Type-C
Microphone Form FactorBoundary
Polar PatternOmnidirectional
Number of Microphones4 Analog Mics Array
Voice Pickup Range6 meters (360°)
Audio Sensitivity120 Decibels
Signal-to-Noise Ratio120 dB
Frequency Response22 KHz
Speaker Output5W
Power SourceDC & Battery Powered
Battery TypeLithium Polymer (2 required)
Battery Capacity8000mAh
Item Dimensions (L x W x H)7.09 x 7.09 x 1.38 inches
Item Weight1.37 pounds (620 Grams)
Hardware PlatformPC, Smartphone, Tablet
ColorBlack

10. Warranty and Support

Tenveo offers excellent after-sales service and lifetime technical support for the MagiCall TEVO-M5B speakerphone. If you have any questions or require assistance, please contact Tenveo customer service. Inquiries are typically responded to within 12 hours, and a satisfactory solution will be provided.

Contact Email: tenveo_amazon@tenveo.com

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