Stouchi 16K DisplayPort 2.1 Cable Instruction Manual

1. Introduction

Thank you for choosing the Stouchi 16K DisplayPort 2.1 Cable. This high-performance cable is designed to connect DisplayPort-enabled desktops, laptops, and graphics cards directly to monitors, HDTVs, and gaming displays. It supports crystal-clear audio and high-resolution video, providing a smooth and immersive visual experience. This manual provides essential information for proper setup, operation, and maintenance of your cable.

2. Key Features

• High Bandwidth: Supports 80Gbps for stable and fast signal transmission without loss.
• Ultra-High Resolution Support: Compatible with 16K (15360x8640) at 60Hz, 10K (10240x4320) at 60Hz, 8K (7680x4320) at 120Hz, and 4K (3840x2160) at 240Hz/165Hz/144Hz.
• Backward Compatibility: Fully compatible with DisplayPort 2.0, 1.4, 1.3, 1.2, and 1.1 standards.
• Advanced Technologies: Supports FreeSync and G-Sync for tear-free gaming, Display Stream Compression (DSC), and Dynamic HDR transmission.
• Durable Construction: Features 24K gold-plated connectors, 28 AWG tinned copper wire with triple-layer shielding, a high-quality nylon braided sleeve, and an aluminum alloy ultra-thin casing for reliable interference prevention and longevity.
• Enhanced Durability: Engineered to withstand over 30,000 bends, ensuring a long lifespan.
• User-Friendly Design: Features a no-latch design for easy connection and disconnection, and a slim profile to save space and prevent blocking adjacent ports.

3. Setup Instructions

Follow these steps to connect your Stouchi DisplayPort 2.1 Cable:

1. Identify Ports: Locate the DisplayPort output on your source device (e.g., computer, graphics card) and the DisplayPort input on your display device (e.g., monitor, HDTV). DisplayPort connectors are typically rectangular with one corner beveled.
2. Connect Cable: Gently insert one end of the Stouchi DisplayPort 2.1 cable into the DisplayPort output of your source device. Ensure it is fully seated.
3. Connect to Display: Insert the other end of the cable into the DisplayPort input of your display device. Ensure a firm connection.
4. Power On Devices: Turn on your source device and display device.
5. Select Input: On your display device, use the input/source selection menu to choose the correct DisplayPort input.

4. Operating Instructions

After connecting the cable, you may need to adjust settings on your computer or display for optimal performance:

• Display Settings: On your computer, navigate to your operating system's display settings. Verify that the correct resolution and refresh rate are selected for your monitor. For Windows, right-click on the desktop and select 'Display settings' or 'Screen resolution'. For macOS, go to 'System Preferences' > 'Displays'.
• Graphics Card Control Panel: For advanced settings, such as enabling FreeSync or G-Sync, open your graphics card's control panel (e.g., NVIDIA Control Panel, AMD Radeon Software). Ensure that these features are enabled if your monitor and graphics card support them.
• Audio Output: If you are using the DisplayPort cable for audio transmission, ensure that your display device is selected as the audio output device in your computer's sound settings.

5. Maintenance

To ensure the longevity and optimal performance of your Stouchi DisplayPort 2.1 Cable, follow these maintenance guidelines:

• Cleaning: Use a soft, dry cloth to gently wipe the cable and connectors. Avoid using liquid cleaners or abrasive materials, as these can damage the cable.
• Storage: When not in use, store the cable in a cool, dry place, away from direct sunlight and extreme temperatures. Avoid tightly coiling the cable or placing heavy objects on it.
• Handling: Always grasp the connector ends when plugging or unplugging the cable. Avoid pulling on the cable itself, as this can strain the internal wires and connectors. Do not bend the cable sharply, especially near the connectors.

6. Troubleshooting

If you encounter issues with your Stouchi DisplayPort 2.1 Cable, refer to the following troubleshooting steps:

• No Signal/Black Screen:
  • Ensure both ends of the cable are securely connected to the DisplayPort ports.
  • Verify that your monitor is set to the correct DisplayPort input source.
  • Try restarting both your computer and monitor.
  • Test the cable with another DisplayPort-enabled device or try a different DisplayPort on your current devices, if available.
  • Ensure your graphics card drivers are up to date.
• Flickering/Intermittent Signal:
  • Check for any physical damage to the cable or connectors.
  • Reduce the display resolution or refresh rate in your computer's display settings to see if the issue persists. Some older hardware may not fully support the highest resolutions/refresh rates.
  • Ensure the cable is not near sources of strong electromagnetic interference.
• Incorrect Resolution or Refresh Rate:
  • Access your computer's display settings and manually select the desired resolution and refresh rate.
  • Update your graphics card drivers to the latest version.
  • Confirm that both your graphics card and monitor support the desired resolution and refresh rate.

If these steps do not resolve the issue, please contact Stouchi customer support.

7. Specifications

8. Warranty and Support

Stouchi offers a lifetime warranty for this product. To benefit from the lifetime warranty, customers are encouraged to register their product on the official Stouchi website.

For any issues, questions, or support needs, please contact our dedicated support team:

Email: support@stouchi.com