1. Introduction
This manual provides instructions for the installation, operation, and maintenance of your Avision AD345GWN Duplex Document Scanner. Please read this manual thoroughly before using the device to ensure proper operation and to prevent damage.
The Avision AD345GWN is a high-speed A4 duplex document scanner designed for efficient document digitization. It features a 100-page Automatic Document Feeder (ADF), USB 3.1, Wi-Fi, and network connectivity, supporting scanning speeds of up to 60 pages per minute (ppm) and 120 images per minute (ipm).
Figure 1: Avision AD345GWN Duplex Document Scanner with its input and output trays extended, ready for document loading. This image shows the scanner's overall design and its readiness for operation.
2. Setup
2.1 Unpacking
- Carefully remove the scanner and all accessories from the packaging.
- Verify that all components are present: scanner unit, power adapter, USB cable, and software CD/documentation.
- Remove all protective tapes and packing materials from the scanner.
2.2 Connecting the Scanner
- Power Connection: Connect the power adapter to the scanner's power input and then plug it into an electrical outlet.
- USB Connection: Connect one end of the USB 3.1 cable to the scanner and the other end to an available USB port on your computer.
- Network Connection (Optional): For network scanning, connect an Ethernet cable from the scanner to your network router or switch.
- Wi-Fi Connection (Optional): Refer to Section 3.3 for Wi-Fi setup instructions.
2.3 Driver and Software Installation
The AD345GWN series is equipped with TWAIN and ISIS drivers and comes with powerful software applications such as Avision Button Manager, AVScan X, and PaperPort.
- Insert the provided software CD into your computer's optical drive, or download the latest drivers and software from the official Avision website.
- Follow the on-screen instructions to install the TWAIN/ISIS drivers and bundled software (Avision Button Manager, AVScan X, PaperPort).
- Restart your computer after installation is complete, if prompted.
3. Operation
3.1 Loading Documents
- Extend the input and output trays of the scanner.
- Adjust the paper guides to match the width of your documents.
- Place the documents face-down in the Automatic Document Feeder (ADF), ensuring they are neatly stacked and aligned. The ADF can hold up to 100 pages.
- Ensure documents are free from staples, paper clips, or tears to prevent jams.
Figure 2: The Avision AD345GWN scanner with a stack of documents loaded into its Automatic Document Feeder (ADF). The paper guides are adjusted to secure the documents, indicating readiness for a scanning task.
3.2 Basic Scanning Procedure
The AD345GWN is easy to operate via its LCD screen and panel buttons.
- Turn on the scanner using the power button.
- On the scanner's LCD panel, select your desired scanning target (e.g., Email, Printer, Folder, or a specific application).
- Press the "Scan" button on the control panel.
- The scanner will feed and digitize the documents. The scanned images will be sent to your specified target application or location.
Figure 3: A close-up view of the Avision AD345GWN scanner's control panel, featuring an LCD screen and buttons for navigation and initiating scan functions. This panel allows users to select scan destinations and settings directly on the device.
3.3 Wi-Fi and Network Scanning
For wireless or network scanning, ensure the scanner is connected to your network (via Ethernet or Wi-Fi).
- Wi-Fi Setup: Access the scanner's network settings via the LCD panel or the Avision Button Manager software. Select your Wi-Fi network and enter the password.
- Network Configuration: Ensure your computer and scanner are on the same network. Use the Avision Button Manager or AVScan X software to configure network scan profiles and destinations.
3.4 Using Bundled Software
- Avision Button Manager: Customize scan buttons on the scanner's panel to perform specific tasks (e.g., scan to PDF, scan to email, scan to cloud service).
- AVScan X: Advanced document management software for image processing, OCR, and saving documents in various formats.
- PaperPort: Document management software for organizing, viewing, and sharing scanned documents.
4. Maintenance
4.1 Cleaning the Scanner
Regular cleaning ensures optimal scanning performance and extends the life of your scanner.
- Turn off the scanner and unplug the power cord before cleaning.
- Use a soft, lint-free cloth lightly dampened with water or a mild, non-abrasive cleaner to wipe the exterior of the scanner.
- Open the scanner cover and gently clean the glass scanning surface and rollers with a specialized scanner cleaning kit or a soft cloth.
- Allow all components to dry completely before reconnecting power and operating the scanner.
4.2 Consumables Replacement
The scanner's rollers are consumable parts and may need replacement after extensive use. Refer to the Avision website or contact support for information on replacement parts and procedures.
5. Troubleshooting
| Problem | Possible Cause | Solution |
|---|---|---|
| Scanner does not power on. | Power cord not connected; power outlet faulty. | Ensure power cord is securely connected. Try a different power outlet. |
| Documents are jammed. | Misaligned documents; staples/clips present; worn rollers. | Remove jammed documents carefully. Ensure documents are properly aligned and free of obstructions. Clean or replace rollers if worn. The scanner features ultrasonic multi-feed detection to warn of overlapping paper. |
| Scanned images are blurry or streaky. | Dirty scanning glass or rollers; incorrect resolution settings. | Clean the scanning glass and rollers. Adjust scan resolution settings in the software. |
| Scanner not detected by computer. | USB cable loose or faulty; drivers not installed correctly. | Check USB cable connection. Reinstall scanner drivers. Try a different USB port. |
| Wi-Fi connection issues. | Incorrect Wi-Fi password; scanner out of range; network interference. | Verify Wi-Fi password. Move scanner closer to the router. Check for network interference. |
6. Specifications
| Model Name | AD345GWN |
| Scanner Type | Duplex Document Scanner with Automatic Document Feeder (ADF) |
| Image Sensor | Contact Image Sensor (CIS) |
| Optical Resolution | 600 dpi |
| Scanning Speed (200 dpi) | 60 ppm / 120 ipm (Color, Grayscale, Monochrome) |
| Scanning Speed (300 dpi) | 45 ppm / 90 ipm (Color, Grayscale, Monochrome) |
| ADF Capacity | 100 pages |
| Daily Volume | Up to 10,000 pages |
| Connectivity | USB 3.1, Wi-Fi, Ethernet |
| Supported OS | Windows XP / Vista / 7 / 8 / 10 |
| Drivers | TWAIN, ISIS |
| Bundled Software | Avision Button Manager, AVScan X, PaperPort |
| Special Features | Automatic Document Feeder, Ultrasonic Multi-feed Detection |
| Color Depth | 48-bit |
| Max Document Length | Up to 600 cm |
| Product Model Number | FF-2010B |
7. Warranty and Support
7.1 Warranty Information
Avision products are manufactured under high-quality standards. For specific warranty terms and conditions, please refer to the warranty card included with your product or visit the official Avision website. Keep your proof of purchase for warranty claims.
7.2 Technical Support
If you encounter any issues that cannot be resolved using the troubleshooting guide, please contact Avision technical support. Support contact information can typically be found on the official Avision website or in the documentation provided with your scanner.
- Online Support: Visit the Avision official website for FAQs, driver downloads, and support resources.
- Contact: Refer to your regional Avision website for local contact numbers and email support.
