Introduction
The Bowers & Wilkins Pi7 S2 True Wireless Noise Cancelling Headphones are designed to deliver high-fidelity audio with advanced features for an immersive listening experience. These earbuds feature 9.2mm dual hybrid drivers with individual amplifiers and Qualcomm aptX Adaptive Technology, ensuring pristine audio for music, movies, and calls. Adaptive Active Noise Cancellation (ANC) automatically adjusts to your environment, while an all-new end-cap construction and revised antenna extend Bluetooth range up to 25 meters for stable connectivity. Enjoy 5 hours of playback per charge, with an additional 19 hours from the wireless charging case, totaling 24 hours of overall battery life.
This manual provides essential information on setting up, operating, maintaining, and troubleshooting your Pi7 S2 headphones to ensure optimal performance and longevity.
What's in the Box
- 2 earbuds
- 80 cm (31”) USB-C to USB-C charging cable
- 80 cm (31”) 3.5 mm jack to USB-C audio cable
- Small / Medium / Large ear tips
- Charging case with wireless audio retransmission
Setup
1. Charging
Before first use, fully charge your Bowers & Wilkins Pi7 S2 headphones. Place the earbuds into the charging case. Connect the USB-C charging cable to the case and a power source. The charging case also supports wireless charging. A 15-minute quick charge provides additional playback time.

Image: Bowers & Wilkins Pi7 S2 earbuds placed inside their charging case, which is open and ready for charging.
2. Pairing
- Ensure the earbuds are in the charging case and the case lid is open.
- Activate Bluetooth on your device (smartphone, tablet, etc.).
- Select "Bowers & Wilkins Pi7 S2" from the list of available Bluetooth devices.
- The headphones support multi-point pairing, allowing connection to multiple devices simultaneously.
3. Fit and Ear Tips
For optimal sound quality and noise cancellation, a secure fit is crucial. Experiment with the included Small, Medium, and Large ear tips to find the size that provides the best seal and comfort for your ears.

Image: A person wearing the Bowers & Wilkins Pi7 S2 earbuds, demonstrating a proper fit in the ear.
4. Bowers & Wilkins Music App
Download the Bowers & Wilkins Music App from the iOS App Store or Google Play Store. The app allows you to customize settings, manage noise cancellation modes, and directly stream audio from various services.
Operating Your Headphones
1. Touch Controls
The Pi7 S2 earbuds feature intuitive touch controls for managing playback, calls, and noise cancellation settings. Refer to the app for customizable touch sensor operations.
2. Noise Control
The headphones feature Adaptive Active Noise Cancellation (ANC) that adjusts to your surroundings. You can toggle between ANC, Ambient Sound, or turn noise cancellation off via the app or customizable touch controls.
3. Audio Features
- High-Fidelity Audio: Experience superior sound quality thanks to 24-bit connection with Qualcomm aptX Adaptive Technology and 9.2mm dual hybrid drive units.
- Wireless Audio Retransmission: The charging case can function as an audio retransmission system, allowing you to connect to external audio sources (e.g., in-flight entertainment systems) and stream audio wirelessly to your earbuds.
4. Crystal-Clear Calls
Equipped with 3 microphones for call clarity, the Pi7 S2 ensures your voice is heard clearly during phone calls, even in noisy environments.
5. Direct Music Streaming
Through the Bowers & Wilkins Music App, you can directly stream from popular services such as Deezer, NTS Radio, Qobuz, SoundCloud, TIDAL, and TuneIn.
Maintenance
1. Cleaning
Regularly clean your earbuds and charging case with a soft, dry cloth. Avoid using abrasive materials or harsh chemicals. Ensure the charging contacts on both the earbuds and case are clean and dry.
2. Water Resistance
The earbuds are water-resistant. However, they are not waterproof. Avoid submerging them in water or exposing them to excessive moisture for prolonged periods. Always ensure they are dry before placing them back in the charging case.
Troubleshooting
- Connectivity Issues: If you experience frequent disconnections or difficulty pairing, ensure your device is within the 25-meter Bluetooth range. Try resetting the earbuds by placing them in the case, closing the lid for a few seconds, and then reopening it.
- Sound Quality: Ensure ear tips provide a secure seal. Adjust sound enhancement settings via the Bowers & Wilkins Music App.
- Noise Cancellation Performance: Verify Adaptive ANC is enabled in the app. A proper earbud fit is essential for effective noise cancellation.
- App Not Recognizing Earbuds: Ensure Bluetooth is active and the earbuds are properly paired. Restart the app or your device if issues persist.
Specifications
| Feature | Detail |
|---|---|
| Model Name | Pi7 S2 |
| Noise Control | Adaptive Active Noise Cancellation |
| Connectivity Technology | Wireless (Bluetooth 5.0) |
| Bluetooth Range | 25 Meters |
| Audio Driver Type | Hybrid Driver (9.2 mm) |
| Battery Life (Earbuds) | 5 Hours |
| Battery Life (Total with Case) | 24 Hours |
| Charging Time | 15 minutes (quick charge) |
| Water Resistance Level | Water Resistant |
| Item Weight | 7 Grams (each earbud) |
| Color | Canvas White |
Warranty and Support
For warranty information and technical support, please refer to the official Bowers & Wilkins website or contact their customer service directly. Keep your proof of purchase for warranty claims.
Official Product Videos
Bowers & Wilkins Pi7 S2 Product Film
Video: An official product film showcasing the design, features, and user experience of the Bowers & Wilkins Pi7 S2 True Wireless Noise Cancelling Headphones.