HOCO EW09

HOCO Soundman TWS EW09 Bluetooth Earphones User Manual

Model: EW09 (C59A)

Brand: HOCO

1. Introduction

Thank you for choosing the HOCO Soundman TWS EW09 Bluetooth Earphones. This manual provides detailed instructions on how to set up, operate, and maintain your new wireless earphones. Please read this manual carefully before use to ensure optimal performance and longevity of your device.

The EW09 earphones feature Bluetooth 5.1 connectivity, a compact design, and support for master-slave switching and voice assistant activation (Siri). They are designed for a seamless audio experience on the go.

2. Package Contents

Please check the package for the following items:

  • HOCO Soundman TWS EW09 Bluetooth Earphones (Left and Right)
  • Charging Case
  • Charging Cable
  • User Manual (this document)

3. Product Overview

Familiarize yourself with the components of your HOCO Soundman TWS EW09 earphones and charging case.

HOCO Soundman TWS EW09 Earphones in open charging case

Figure 3.1: HOCO Soundman TWS EW09 Earphones placed inside their open charging case, showing the earbuds and the charging contacts.

HOCO Soundman TWS EW09 Earphones in closed charging case

Figure 3.2: The HOCO Soundman TWS EW09 charging case with the lid closed, showing its compact and sleek design. The indicator lights are visible on the front.

Back of HOCO Soundman TWS EW09 charging case with specifications

Figure 3.3: Rear view of the HOCO Soundman TWS EW09 charging case, displaying regulatory marks and basic electrical specifications such as model number (EW09), earphone battery capacity (30mAh), and charging case input/output details.

3.1 Earbud Components

  • Touch Control Area: For managing playback, calls, and voice assistant.
  • Microphone: For calls and voice commands.
  • Speaker: Audio output.
  • Charging Contacts: For charging inside the case.

3.2 Charging Case Components

  • Charging Port: USB-C port for charging the case.
  • LED Indicator Lights: Show battery status of the case and charging status of the earbuds.
  • Earbud Charging Slots: Securely hold and charge the earbuds.

4. Setup

4.1 Charging the Earphones and Case

Before first use, fully charge both the earphones and the charging case.

  1. Place the earphones into the charging case. Ensure they are correctly seated in their respective slots.
  2. Connect the provided charging cable to the charging port on the case and the other end to a USB power source (e.g., computer, wall adapter).
  3. The LED indicator lights on the case will illuminate to show the charging status. Once fully charged, the lights may turn solid or turn off, depending on the model.
  4. A full charge for the earphones typically takes about 1-2 hours. The charging case battery capacity is 300mAh, and each earphone has a 30mAh battery.

4.2 Pairing with a Bluetooth Device

The earphones will automatically enter pairing mode when taken out of the charging case.

  1. Ensure the earphones are charged.
  2. Open the charging case and remove both earphones. They will automatically power on and attempt to pair with each other.
  3. On your device (smartphone, tablet, etc.), enable Bluetooth.
  4. Search for available Bluetooth devices. You should see "HOCO EW09" or a similar name in the list.
  5. Select "HOCO EW09" to connect. Once connected, you will hear a confirmation tone, and the earphone indicator lights may turn off or flash slowly.
  6. The earphones support master-slave switching, meaning either earbud can be used independently.

If pairing fails, place the earphones back into the case, close the lid, wait a few seconds, and then repeat the steps.

5. Operating Instructions

5.1 Basic Functions (Touch Controls)

The HOCO EW09 earphones feature touch-sensitive controls on each earbud. Specific functions may vary slightly based on the device and firmware version.

ActionFunction
Single Tap (L/R)Play/Pause music, Answer/End call
Double Tap (L)Previous Track
Double Tap (R)Next Track
Triple Tap (L/R)Activate Voice Assistant (Siri)
Long Press (L/R)Reject Call

Note: Volume control is typically managed via your connected device.

5.2 Power On/Off

  • Power On: Earphones automatically power on when removed from the charging case.
  • Power Off: Earphones automatically power off when placed back into the charging case and the lid is closed. They will also power off automatically if disconnected from a device for an extended period.

6. Maintenance

Proper maintenance ensures the longevity and optimal performance of your earphones.

  • Cleaning: Use a soft, dry, lint-free cloth to clean the earphones and charging case. Do not use abrasive cleaners, alcohol, or chemical solvents.
  • Charging Contacts: Periodically clean the charging contacts on both the earphones and the case with a dry cotton swab to ensure good connection.
  • Storage: When not in use, store the earphones in their charging case to protect them and keep them charged. Store in a cool, dry place away from direct sunlight and extreme temperatures.
  • Avoid Water: The earphones are not waterproof. Avoid exposure to water, rain, or excessive moisture.

7. Troubleshooting

If you encounter issues with your HOCO Soundman TWS EW09 earphones, try the following solutions:

ProblemPossible Solution
Earphones not pairing with device
  • Ensure earphones are charged.
  • Place earphones back in case, close lid, then remove to re-enter pairing mode.
  • Turn off and on Bluetooth on your device.
  • Forget "HOCO EW09" from your device's Bluetooth list and re-pair.
Only one earphone working
  • Ensure both earphones are charged.
  • Place both earphones back in the case, close the lid, and then remove them together to ensure they connect to each other first.
  • Check if your device is connected to only one earbud.
No sound or low volume
  • Increase volume on both the earphones (if applicable via touch controls) and your connected device.
  • Ensure earphones are properly connected to your device.
  • Clean any debris from the earbud speaker mesh.
Charging case not charging
  • Check the charging cable and power adapter. Try a different cable or adapter.
  • Ensure the charging port on the case is clean and free of debris.

8. Specifications

FeatureDetail
Bluetooth Version5.1
Bluetooth ChipJL AC6973
Earphone Battery Capacity30mAh
Charging Case Battery Capacity300mAh
Talk/Music TimeApproximately 4 hours
Standby TimeApproximately 120 hours
Dimensions (Charging Case)55 x 44 x 22.5 mm
Total WeightApproximately 40g
Model NumberC59A
FeaturesMaster Slave Switching, Summon Siri

9. Safety Information

Please read and follow these safety guidelines to prevent damage to your device or injury to yourself:

  • Do not disassemble, repair, or modify the product.
  • Do not expose the product to extreme temperatures (hot or cold), direct sunlight, or high humidity.
  • Keep the product away from water and other liquids.
  • Do not use the product during activities that require your full attention, such as driving or operating machinery.
  • Avoid listening at high volumes for extended periods to prevent hearing damage.
  • Keep out of reach of children and pets.
  • Dispose of the product responsibly according to local regulations. Do not dispose of with household waste.

10. Warranty and Support

For warranty information and customer support, please refer to the warranty card included with your purchase or contact the retailer or manufacturer directly. Keep your proof of purchase for warranty claims.

© 2024 HOCO. All rights reserved.

This manual is subject to change without notice.

Ask a question about this manual

Ask about setup, troubleshooting, compatibility, parts, safety, or missing instructions. Manuals+ will review the question and use this page’s manual context to help answer it.

After a successful submission, we securely hash the supplied account or form email before sending it to Microsoft Advertising for conversion attribution. Privacy details.