Zendure SuperBase V Portable Power Station User Manual

Introduction

This manual provides essential instructions for the safe and efficient use of your Zendure SuperBase V portable power station. Please read this manual thoroughly before operating the device and retain it for future reference.

The Zendure SuperBase V is a versatile portable power station designed for home backup, emergency power, RV use, and off-grid applications. It features dual 120V/240V output, a 3800W AC output, and a 4.6KWh LiFePO4 battery, expandable up to 46KWh with additional satellite batteries.

Important Safety Instructions

Always follow basic safety precautions when using electrical products to reduce the risk of fire, electric shock, and personal injury. This includes, but is not limited to:

• Do not disassemble, repair, or modify the unit.
• Keep the unit away from heat sources, direct sunlight, and flammable materials.
• Do not expose the unit to water or other liquids.
• Ensure proper ventilation during use and charging.
• Use only approved accessories and charging cables.
• Keep out of reach of children.
• In case of fire, use a dry powder fire extinguisher.

Package Contents

Upon unboxing, verify that all the following items are included:

• Zendure SuperBase V Portable Power Station
• Satellite Battery Cable (if applicable)
• 1.5m AC Charging Cable
• 1.5m Car Charging Cable
• User Manual (this document)
• Accessory Pouch

Setup

Initial Placement

Place the SuperBase V on a stable, flat surface in a well-ventilated area. Ensure there is adequate space around the unit for heat dissipation. The unit is designed for portability with integrated wheels and an extendable handle.

Connecting Satellite Batteries (Optional)

The SuperBase V can be expanded with additional satellite batteries to increase its total capacity from 4.6KWh up to 46KWh. Connect satellite batteries using the provided Satellite Battery Cable to the designated battery port on the main unit. Refer to the satellite battery manual for specific connection instructions.

First Use and Charging

Before first use, it is recommended to fully charge the SuperBase V. The unit supports multiple charging methods:

• AC Charging: Connect the provided AC cable to a standard wall outlet (120V or 240V). The unit can draw up to 3600W AC input at 240V, allowing a full charge in approximately 2 hours.
• Solar Charging: Connect compatible solar panels to the XT90 input port. The unit supports up to 3000W solar input.
• EV Charger: The unit can be charged via an EV charger, supporting up to 3600W input.
• Car Charging: Use the provided car charging cable to charge from a vehicle's 12V outlet.

Operating Instructions

Powering On/Off

Press and hold the main power button on the front panel to turn the unit on or off. The display will illuminate, showing battery status, input/output wattage, and other operational information.

Connecting Devices

The SuperBase V offers 16 output ports, including AC outlets, USB-A, USB-C, DC5521, Anderson, Car Outlet, and a TT-30 port for RVs. Connect your devices to the appropriate ports. Ensure the total power draw does not exceed the unit's 3800W AC output capacity.

Dual Voltage Output (120V/240V)

The SuperBase V supports both 120V and 240V operation, making it compatible with a wide range of household and high-voltage appliances. When two units are connected, they can provide up to 7,600W of power.

Uninterruptible Power Supply (UPS) Function

The SuperBase V features an online UPS function. When a 120V device is connected directly to one of the two 5-20 ports at the bottom of the unit, the backup power switches on in 0ms. For other connections, the switchover time is 13ms. This protects sensitive electronics from data loss or damage during power outages.

Mobile App and Voice Control

Manage your SuperBase V in real-time using the Zendure app via Wi-Fi or Bluetooth. The unit also supports voice control with Alexa or Google Home for convenient operation.

Maintenance

Cleaning

Regularly clean the exterior of the SuperBase V with a dry, soft cloth. Do not use abrasive cleaners or solvents. Ensure ventilation openings are free from dust and debris.

Storage

When storing the unit for extended periods, ensure it is charged to approximately 50-80% and stored in a cool, dry place away from direct sunlight and extreme temperatures. Recharge the unit every 3-6 months to maintain battery health.

Troubleshooting

If you encounter issues with your SuperBase V, consider the following basic troubleshooting steps:

• Unit Not Powering On: Ensure the battery is charged. Connect to an AC outlet and attempt to power on.
• No Output from Ports: Check if the specific output section (AC, DC, USB) is enabled. Verify that the connected device is functioning correctly and its power draw does not exceed the port's or unit's maximum capacity.
• Charging Issues: Confirm that charging cables are securely connected and the power source is active. Check for any error messages on the display.
• Overload Protection: If the unit shuts down due to overload, disconnect some devices and restart the unit.
• Firmware Updates: Ensure your unit's firmware is up to date via the Zendure app. Exercise caution during firmware updates and follow all instructions precisely to avoid potential issues.

For persistent issues or advanced troubleshooting, please contact Zendure customer support.

Specifications

Warranty and Support

Warranty Information

The Zendure SuperBase V comes with a standard 3-year warranty. Users who download the Zendure app and register as a Zendure member can extend this warranty by an additional 2 years, totaling a 5-year warranty period. Please retain your proof of purchase for warranty claims.

Customer Support

For technical assistance, warranty claims, or any questions regarding your Zendure SuperBase V, please contact Zendure customer service. Contact information can typically be found on the official Zendure website or within the Zendure app.