1. Introduction
This manual provides instructions for the installation, operation, and maintenance of the IOGEAR 2-Port 4K USB-C Desktop KVM Switch (Model GCS1602CC). This device allows two USB-C enabled computers or devices to share a single DisplayPort monitor, a USB keyboard, a USB mouse, and other USB peripherals.
2. Package Contents
Verify that all items are present in your package:
- IOGEAR 2-Port 4K USB-C Desktop KVM Switch (GCS1602CC)
- USB-C to USB-C cables (quantity may vary)
- Remote port selector button
- Power adapter (DC12V)
- User Manual (this document)
3. Product Overview
Familiarize yourself with the KVM switch's components and ports.
Image: The IOGEAR 2-Port 4K USB-C Desktop KVM (GCS1602CC) in a typical setup, connecting two USB-C laptops to a single DisplayPort monitor, keyboard, and mouse.
Front Panel
Image: Front view of the KVM switch, highlighting the four USB 3.2 Gen 1 ports for connecting peripherals like keyboards, mice, and USB drives.
- USB 3.2 Gen 1 Ports (4x): Connect your USB keyboard, mouse, and other USB peripherals (e.g., flash drives, webcams). These ports support data transfer speeds up to 5Gbps.
Rear Panel
Image: Rear view of the KVM switch, detailing the DisplayPort output, two USB-C host input ports (one with up to 100W Power Delivery), the remote port, and the DC 12V power input.
- REMOTE Port: Connect the included remote port selector button for easy switching between connected computers.
- DisplayPort OUTPUT: Connect your DisplayPort monitor. Supports resolutions up to 4K (3840x2160) at 60Hz.
- USB-C Host 1 Port (up to 100W PD): Connect your first USB-C computer. This port supports video, data, and power delivery up to 100W for charging your connected device.
- USB-C Host 2 Port (up to 15W): Connect your second USB-C computer. This port supports video and data, with limited power delivery (up to 15W).
- DC12V Power Input: Connect the provided 12V power adapter to power the KVM switch.
4. Setup Instructions
Follow these steps to set up your IOGEAR KVM switch:
- Power Off Devices: Ensure all computers and the monitor are powered off before making connections.
- Connect Monitor: Connect your DisplayPort monitor to the KVM's DisplayPort OUTPUT.
- Connect Peripherals: Connect your USB keyboard, mouse, and any other USB peripherals to the USB 3.2 Gen 1 Ports on the front of the KVM.
- Connect Computers:
- Connect your first USB-C computer to the USB-C Host 1 Port using a USB-C to USB-C cable. If your computer supports Power Delivery, this port can also charge it.
- Connect your second USB-C computer to the USB-C Host 2 Port using a USB-C to USB-C cable.
- Connect Remote Switch: Plug the remote port selector button into the REMOTE Port.
- Apply Power: Connect the provided 12V power adapter to the DC12V Power Input on the KVM, then plug it into a power outlet.
- Power On Devices: Power on your monitor, then power on your connected computers.
Video: An overview of the IOGEAR 2-Port 4K USB-C Desktop KVM, demonstrating its features and connectivity for DisplayPort video output.
Image: A visual representation of the KVM setup, illustrating how two USB-C source devices share a single DisplayPort monitor and USB peripherals.
5. Operating Instructions
The IOGEAR KVM switch allows for easy switching between your connected computers.
Switching Between Computers
To switch between the two connected computers, press the remote port selector button. The KVM will switch the DisplayPort video, USB keyboard, mouse, and other USB peripherals to the selected computer.
Video: A short demonstration showing the seamless switching functionality between two USB-C devices using the KVM switch.
Image: A close-up view of the compact remote button used to switch between the connected computers.
6. Maintenance
To ensure optimal performance and longevity of your KVM switch, follow these maintenance guidelines:
- Keep the device in a cool, dry place, away from direct sunlight and heat sources.
- Avoid exposing the device to moisture or extreme temperatures.
- Clean the exterior of the KVM with a soft, dry cloth. Do not use liquid or aerosol cleaners.
- Ensure proper ventilation around the device to prevent overheating.
- Do not attempt to open or service the KVM switch yourself. Refer all servicing to qualified personnel.
7. Troubleshooting
If you encounter issues with your IOGEAR KVM switch, refer to the following common problems and solutions:
| Problem | Possible Cause | Solution |
|---|---|---|
| No video output on monitor. | Incorrect cable connection, KVM not powered, incorrect input selected on monitor, computer display settings. |
|
| Keyboard or mouse not responding. | USB cable issue, KVM not switched to correct computer, incompatible peripheral. |
|
| Computer not charging via USB-C Host 1 port. | Power adapter not connected, computer not supporting PD, cable issue, power requirements exceed 100W. |
|
| Intermittent video or USB connection. | Loose connections, cable quality, interference. |
|
| M3 MacBook issues (e.g., not waking, power passthrough problems). | Specific compatibility challenges with M3 MacBooks and power delivery. |
|
8. Specifications
| Feature | Detail |
|---|---|
| Model Number | GCS1602CC |
| Product Dimensions | 6.3 x 4.7 x 1 inches (16 x 11.9 x 2.5 cm) |
| Item Weight | 12.8 ounces (362.87 grams) |
| Video Output | DisplayPort 1.4 |
| Max Resolution | 4K (3840x2160) @ 60Hz |
| Host Connections | 2 x USB-C (Host 1 with up to 100W PD, Host 2 with up to 15W) |
| USB Peripheral Ports | 4 x USB 3.2 Gen 1 (5Gbps) |
| Power Input | DC 12V |
| Manufacturer | IOGEAR |
| Date First Available | December 7, 2022 |
9. Warranty & Support
Warranty Information
IOGEAR products are designed for reliability and performance. This product is covered by a limited warranty. Please refer to the official IOGEAR website or your product's packaging for specific warranty terms and conditions. Keep your purchase receipt as proof of purchase.
Technical Support
If you require technical assistance or have questions regarding your IOGEAR 2-Port 4K USB-C Desktop KVM, please contact IOGEAR customer support. Support resources, including FAQs, driver downloads, and contact information, can be found on the official IOGEAR website:
