Introduction
The Anker 364 USB-C Hub (10-in-1) is designed to expand the connectivity of your USB-C, USB4, or Thunderbolt-equipped laptop. It provides multiple ports for external displays, data transfer, network access, and power delivery, enhancing your workstation's capabilities.
Product Overview
The Anker 364 USB-C Hub features a comprehensive set of ports to connect various peripherals to your laptop.
- 2x 4K HDMI Ports: For connecting external displays.
- 1x 5 Gbps USB-C Data Port: For high-speed data transfer.
- 1x 5 Gbps USB-A Data Port: For high-speed data transfer.
- 2x 480 Mbps USB-A Data Ports: For connecting standard USB devices.
- 1x USB-C PD-IN Port: For power delivery to your laptop (up to 85W pass-through charging).
- 1x Ethernet Port: For stable wired network connection (up to 1 Gbps).
- 1x SD Card Slot: For transferring data from SD cards.
- 1x USB-C Upstream Port: To connect the hub to your laptop.
Setup
- Connect to Laptop: Plug the integrated USB-C upstream cable from the hub into an available USB-C port on your laptop.
- Connect Power (Optional): For pass-through charging, connect a USB-C power adapter (not included) to the USB-C PD-IN port on the hub. This will charge your laptop through the hub. The hub supports up to 85W pass-through charging.
- Connect Displays: Use HDMI cables to connect your external monitors to the two HDMI ports on the hub.
- Connect Ethernet: For a stable internet connection, plug an Ethernet cable into the Ethernet port on the hub.
- Connect USB Devices: Plug your USB-A and USB-C peripherals (e.g., mouse, keyboard, external hard drive, USB flash drive) into the corresponding data ports on the hub.
- Insert SD Card: If needed, insert an SD card into the SD card slot for data access.
Operating
Once connected, the Anker 364 USB-C Hub allows for various operations:
- Dual Display Output: Stream or mirror content to a single external display at 4K@60Hz, or to two external displays at 4K@30Hz each.
- High-Speed Data Transfer: Transfer files at speeds up to 5 Gbps using the 5 Gbps USB-C and USB-A data ports. The SD card slot also supports fast data transfer.
- Stable Network Connection: The Ethernet port provides a reliable wired network connection at speeds up to 1 Gbps.
- Laptop Charging: When a power adapter is connected to the PD-IN port, the hub delivers power to your laptop.
Compatibility
The Anker 364 USB-C Hub supports USB-C, USB4, and Thunderbolt connections. It is compatible with:
- MacBook (macOS 12 and newer)
- Windows 10 and 11
- ChromeOS
- Laptops equipped with DP Alt Mode and Power Delivery
Note: This device is not compatible with Linux.
Before purchase, confirm which functions of the USB-C port on your laptop are supported:
Maintenance
To ensure the longevity and optimal performance of your Anker 364 USB-C Hub, follow these general maintenance guidelines:
- Keep the hub clean by wiping it with a soft, dry cloth. Avoid liquid cleaners.
- Store the hub in a cool, dry place away from direct sunlight and extreme temperatures.
- Avoid dropping the hub or subjecting it to strong impacts.
- Do not attempt to disassemble or modify the hub, as this will void the warranty.
Troubleshooting
If you encounter issues with your Anker 364 USB-C Hub, refer to the following common solutions:
- No Display Output:
- Ensure your laptop's USB-C port supports DisplayPort Alt Mode.
- Check that the HDMI cables are securely connected to both the hub and the monitors.
- Verify that your monitors are set to the correct input source.
- For macOS users, remember that both external monitors will display identical content.
- Laptop Not Charging:
- Confirm that a power adapter is connected to the hub's USB-C PD-IN port. A charger is not included with the hub.
- Ensure your laptop's USB-C port supports Power Delivery.
- Note that the 5Gbps USB-C data port does not support charging, only data transmission.
- Slow Data Transfer:
- Ensure you are using the 5 Gbps USB-C or USB-A data ports for high-speed devices. The two 480 Mbps USB-A ports are for standard devices like keyboards and mice.
- Check the cables and devices connected for any limitations.
- Ethernet Connection Issues:
- Verify the Ethernet cable is securely connected to both the hub and your router/modem.
- Check your network settings on your laptop.
- Hub Overheating:
- It is normal for the hub to become warm during heavy use, especially when charging or driving multiple displays.
- Ensure adequate ventilation around the hub.
If problems persist, please contact customer support.
Specifications
| Feature | Detail |
|---|---|
| Model Number | A83A2 |
| Product Dimensions | 5.61 x 2.48 x 0.6 inches (14.25 x 6.3 x 1.52 cm) |
| Item Weight | 3.52 ounces (99.79 grams) |
| Brand | Anker |
| Color | Black |
| Hardware Interface | USB Type C |
| Compatible Devices | Laptops |
| Total USB Ports | 10 (1x USB-C 5Gbps, 1x USB-A 5Gbps, 2x USB-A 480Mbps, 1x USB-C PD-IN, 1x USB-C Upstream) |
| Number of Ports | 10 |
| Total HDMI Ports | 2 |
| Wattage (Pass-Through) | 85 watts (Max) |
| Ethernet Speed | 1 Gbps |
Warranty and Support
The Anker 364 USB-C Hub comes with an 18-month warranty. For technical assistance, troubleshooting, or warranty claims, please contact Anker customer service. Refer to the product packaging or the official Anker website for specific contact details.
