1. Introduction
Thank you for choosing the Dolphin SM20 Robotic Pool Cleaner. This advanced robotic cleaner is designed to provide efficient and thorough cleaning for both in-ground and above-ground pools up to 10 meters in length. It features powerful wall climbing, effective brushing, single-layer filtration, and quick water release for ease of use. Please read this manual carefully before operating your Dolphin SM20 to ensure proper setup, operation, and maintenance, and to maximize its lifespan and performance.

The Dolphin SM20 Robotic Pool Cleaner ready for operation.
2. Safety Information
Always observe the following safety precautions to prevent damage, injury, or electric shock:
- Ensure the power supply is connected to a grounded outlet.
- Do not operate the cleaner if the power cable is damaged.
- Keep children and pets away from the pool while the cleaner is operating.
- Do not enter the pool while the cleaner is operating.
- Always disconnect the power supply before performing any maintenance or cleaning.
- Use only the original power supply unit provided with the cleaner.
- Avoid operating the cleaner in water temperatures outside the recommended range (typically 6°C - 35°C / 43°F - 95°F).
3. Package Contents
Verify that all components are present in the package:

Components of the Dolphin SM20 package.
- Dolphin SM20 Robotic Pool Cleaner
- Filter Basket
- User Manual / Documentation
- Power Supply Unit
4. Setup
4.1 Power Supply Placement
Place the power supply unit at least 3.5 meters (11.5 feet) from the edge of the pool. Ensure it is in a shaded area and not exposed to direct sunlight or standing water. The power supply is not waterproof and must be protected from moisture.
4.2 Connecting the Cleaner
- Uncoil the floating cable completely.
- Connect the floating cable to the power supply unit. Ensure a secure connection.
- Plug the power supply unit into a grounded electrical outlet.
4.3 Placing the Cleaner in the Pool
Gently immerse the Dolphin SM20 into the pool. Hold it underwater and shake it from side to side to release any trapped air. The cleaner will sink to the bottom of the pool. Ensure the floating cable is spread out on the water surface without tangles.
5. Operating Instructions
5.1 Starting a Cleaning Cycle
Once the cleaner is in the pool and the power supply is connected, press the ON/OFF button on the power supply unit. The cleaner will begin its cleaning cycle automatically. The SM20 is designed to clean the pool floor and walls efficiently.
5.2 Key Features in Operation
- Powerful Wall Climbing: The Dolphin SM20 is equipped with excellent wall-climbing capabilities, allowing it to effectively clean both the floor and walls of your pool, regardless of shape or surface type.

The Dolphin SM20 demonstrating its powerful wall-climbing ability.
- Powerful Brushing: This robotic pool cleaner features a powerful brush that effectively removes dirt, debris, algae, small leaves, insects, and other particles, ensuring a deep and thorough cleaning.

The powerful brush of the Dolphin SM20 in action on the pool floor.
- Single-Layer Filtration: The advanced single-layer filtration technology is designed to capture large debris such as leaves and other particles, keeping your pool water clean.

The single-layer filter basket for capturing large debris.
5.3 Removing the Cleaner from the Pool
Once the cleaning cycle is complete, or when you wish to remove the cleaner:
- Turn off the power supply unit and unplug it from the electrical outlet.
- Gently pull the floating cable to bring the cleaner to the edge of the pool.
- Use the handle to lift the cleaner out of the water. The Dolphin SM20 features a quick water release mechanism for easy removal.

The quick water release feature facilitates easy removal of the cleaner from the pool.
- Allow the water to drain completely before placing the cleaner on the pool deck.
6. Maintenance
6.1 Cleaning the Filter Basket
Regular cleaning of the filter basket is crucial for maintaining optimal cleaning performance.
- Ensure the power supply is disconnected.
- Open the filter compartment on the top of the cleaner.
- Remove the filter basket.
- Empty any collected debris from the basket.
- Rinse the filter basket thoroughly with a garden hose until all debris is removed.
- Reinsert the clean filter basket into the cleaner and close the compartment securely.
6.2 General Care and Storage
- After each use, rinse the cleaner with fresh water to remove any pool chemicals or debris.
- Store the cleaner in a shaded, dry place when not in use.
- Avoid leaving the cleaner in direct sunlight for extended periods.
- Periodically check the brushes for wear and tear. Replace them if necessary.
- Ensure the floating cable is coiled loosely and stored properly to prevent tangles and damage.
7. Troubleshooting
| Problem | Possible Cause | Solution |
|---|---|---|
| Cleaner does not start. | Power supply not connected or turned off. | Check power supply connection and ensure it is plugged in and turned on. |
| Cleaner moves slowly or inefficiently. | Filter basket is clogged. | Clean the filter basket thoroughly. |
| Cleaner does not climb walls. | Filter basket is clogged; water chemistry imbalance; worn brushes. | Clean filter basket. Check pool water chemistry. Inspect and replace brushes if worn. |
| Cleaner cable is tangled. | Improper cable deployment. | Ensure the cable is fully uncoiled and spread out on the water surface before operation. Remove cleaner and untangle cable. |
| Debris not being picked up. | Filter basket is full or damaged. | Empty and clean the filter basket. Inspect for damage and replace if necessary. |
If you encounter issues not listed here or if the problem persists, please contact customer support.
8. Specifications
| Brand | Dolphin |
| Model Name | SM20 |
| Material | Plastic |
| Power Source | Corded Electric |
| Special Features | Powerful wall climbing, Powerful brushing, Single-layer filtration, Quick water release |
| Efficiency | Effective, powerful, and resource-efficient |
| Assembly Required | No |
| Warranty Type | Limited |
| Installation Type | Robotic |
| Manufacturer | Maytronics |
| Model Number | 99996202 |
9. Warranty and Support
The Dolphin SM20 Robotic Pool Cleaner comes with a 2-year limited warranty. This warranty covers manufacturing defects and ensures reliable operation under normal use conditions. For warranty claims or technical support, please contact Maytronics customer service or your authorized Dolphin dealer.
Maytronics is a global leader in pool cleaning systems, with a long-standing tradition of reliability and customer satisfaction.







