1. Introduction
Thank you for choosing the Genovega Heated Scarf. This portable and rechargeable heated scarf is designed to provide warmth and comfort in cold conditions. Featuring advanced graphene heating technology and three intelligent temperature control levels, it offers a personalized heating experience. Please read this manual thoroughly before use to ensure proper operation and safety.
2. Package Contents
Upon unboxing your Genovega Heated Scarf, please verify that all the following items are included:
- Genovega Heated Scarf (70.87in × 13in)
- 6000mAh Power Bank
- USB Charging Cable for Power Bank
- Instruction Manual (this document)
- Thank You Card and Envelope

Image: The complete package contents of the Genovega Heated Scarf, showing the scarf, power bank, and accompanying documents.
3. Safety Information
To ensure safe operation and prevent injury or damage, please adhere to the following safety guidelines:
- Do not use the scarf if it is wet. Ensure the scarf is completely dry before connecting the power bank and activating the heating function.
- Do not use while sleeping. Continuous heat application during sleep may cause skin irritation or burns.
- Keep away from open flames or excessive heat sources. This product contains electronic components and a battery that can be damaged by high temperatures.
- Consult a medical professional before use if you have any medical conditions, including but not limited to circulatory problems, nerve damage, diabetes, or if you are pregnant.
- Keep out of reach of children. This product is not a toy and should be used under adult supervision.
- Disconnect the power bank from the scarf before cleaning or storing.
- Do not puncture, disassemble, or modify the power bank or heating elements. This can lead to malfunction or safety hazards.
- Use only the provided power bank and charging cable or compatible replacements recommended by Genovega.
4. Setup
Follow these steps to prepare your Genovega Heated Scarf for use:
- Charge the Power Bank: Fully charge the included 6000mAh power bank using the provided USB charging cable. The power bank's indicator lights will show its charge status.
- Locate the Power Bank Pocket: Find the zippered pocket on the scarf, typically near the control button.
- Connect the Power Bank: Inside the pocket, you will find a USB connector cable. Plug this cable into the fully charged power bank.
- Secure the Power Bank: Place the connected power bank into the pocket and zip it closed. Ensure the power bank is securely stored and does not interfere with wearing the scarf.

Image: Visual instructions demonstrating how to charge the power bank, connect it to the scarf's internal cable, and wear the scarf.
Video: A short demonstration showing the unboxing of the heated scarf, connecting the power bank, and wearing the scarf.
5. Operating Instructions
The Genovega Heated Scarf features a simple one-button control for activating and adjusting the heat settings.
- Turn On: Press and hold the power button on the scarf for approximately 3 seconds. The button light will illuminate red, indicating the scarf is on and set to the highest temperature.
- Adjust Temperature: Short press the power button to cycle through the three temperature settings:
- Red Light: High Temperature (131°F / 55°C)
- White Light: Medium Temperature (113°F / 45°C)
- Blue Light: Low Temperature (95°F / 35°C)
- Turn Off: Press and hold the power button for approximately 3 seconds until the light turns off, indicating the scarf is powered down.

Image: A visual guide to the three temperature settings and their corresponding indicator light colors.
6. Battery Life
The included 6000mAh power bank provides extended warmth. Actual battery life may vary based on the selected temperature setting and environmental conditions.
- High Temperature (Red): Approximately 3-4 hours
- Medium Temperature (White): Approximately 4-5 hours
- Low Temperature (Blue): Approximately 6-8 hours

Image: Illustration of the power bank and its battery life duration across different heat settings.
7. Maintenance and Cleaning
Proper care will extend the life of your heated scarf. The scarf is machine washable, but specific steps must be followed.
- Remove Power Bank: Before washing, always ensure the power bank is completely removed from its pocket.
- Prepare for Washing: Place the scarf inside a laundry bag to protect it during washing.
- Washing Instructions: Machine wash on a gentle cycle with cold water, or hand wash. Use a mild detergent.
- Drying: Do not tumble dry. Do not wring the scarf excessively. Lay flat or hang to air dry naturally until completely dry. Ensure no moisture remains before reinserting the power bank.

Image: Visual guide for machine washing the scarf, emphasizing the removal of the power bank and air drying.
8. Troubleshooting
If you encounter any issues with your Genovega Heated Scarf, please refer to the following common problems and solutions:
| Problem | Possible Cause | Solution |
|---|---|---|
| Scarf is not heating. | Power bank is not charged or not connected. Scarf is not turned on. | Ensure power bank is fully charged and securely connected to the scarf's internal cable. Press and hold the power button for 3 seconds to turn on. |
| Indicator light is not changing color. | Incorrect button press. | Short press the power button to cycle through the Red (High), White (Medium), and Blue (Low) temperature settings. |
| Scarf feels too hot or not warm enough. | Temperature setting is not ideal for current conditions. | Adjust the temperature setting by short pressing the power button until the desired heat level (Red, White, or Blue) is reached. |
| Power bank is not charging. | Faulty charging cable or power source. | Try a different USB charging cable and a different power adapter/USB port. Ensure the cable is properly inserted. |
9. Specifications
- Model Number: RTPB-005
- Material: Cashmere
- Dimensions: 70.87 inches (length) × 13 inches (width)
- Power Bank Capacity: 6000mAh
- Heating Technology: Graphene, 15cm far-infrared waves
- Temperature Settings:
- Low (Blue Light): 95°F / 35°C
- Medium (White Light): 113°F / 45°C
- High (Red Light): 131°F / 55°C
- Maximum Battery Life: Up to 8 hours (on Low setting)
- Manufacturer: Shenzhen R-TAX Technology Co., ltd

Image: An illustration comparing Graphene heating technology with traditional heating methods, emphasizing benefits like uniform heat distribution and muscle fatigue relief.
10. Warranty and Support
Genovega is committed to providing high-quality products. For any questions, concerns, or warranty claims regarding your heated scarf, please contact our customer support team. Please refer to your purchase documentation for specific warranty terms and contact information.