1. Introduction
The AVKANS AV-E20-NDI is a high-quality PTZ (Pan-Tilt-Zoom) camera designed for professional video production and live streaming applications. Featuring a built-in Sony CMOS Image Sensor and a 20x optical zoom lens, it delivers video quality up to 1080P at 60 frames per second with accurate color reproduction and excellent low-light performance. This camera supports Power over Ethernet (PoE) and offers simultaneous NDI, HDMI, SDI, and USB video outputs, making it ideal for diverse environments such as churches, schools, live events, broadcasts, hospitals, and weddings.
2. What's in the Box
Upon unboxing your AVKANS AV-E20-NDI camera, please ensure all the following components are present:
- Camera Body
- IR Remote Control
- Power Supply
- RS232 Cable
- Wall Mount Bracket
3. Product Features
The AVKANS AV-E20-NDI camera is equipped with advanced features to enhance your video production:
- High-Quality CMOS Image Sensor: Delivers crisp, clear 1080P 60fps video with accurate colors and excellent low-light performance.
- 20x Optical Zoom: Allows for detailed close-ups from a distance without loss of image quality.
- Official NDI Support: Ensures stable, high-quality video transmission over IP networks with low latency.
- Multiple Video Outputs: Simultaneous NDI, HDMI, 3G-SDI, and USB outputs for versatile connectivity.
- Power over Ethernet (PoE): Simplifies installation by providing power and data through a single Ethernet cable.
- Quiet PTZ Movement: Smooth and silent pan, tilt, and zoom operations, ideal for live events.
- Web Interface & CMS Software: Easy configuration and control via a web browser or free CMS software.
- Remote Control: Includes an IR remote for direct control of camera functions and presets.
4. Setup
Follow these steps to set up your AVKANS AV-E20-NDI camera:
- Mounting: Use the included wall mount bracket or a standard 1/4-20 threaded tripod mount to position the camera securely. Ensure the camera has a clear line of sight to the desired area.
- Power Connection: Connect the camera to power using either the provided power supply or a PoE-enabled Ethernet switch. PoE simplifies cabling by delivering both power and data over a single Ethernet cable.
- Video Output Connection: Connect the camera to your video switcher, capture card, or display using one of the available outputs (HDMI, 3G-SDI, USB, or Ethernet for NDI).
- Network Connection (for NDI/IP Control): Connect an Ethernet cable from the camera's Ethernet port to your network switch or router.
- Initial Configuration: Access the camera's web interface via a web browser (default password: admin123) or use the free CMS software to configure network settings, video parameters, and PTZ presets.
Setup Video Guide
Video 4.1: This video demonstrates how to set up the AVKANS Joystick with AVKANS Tracking/SDI/NDI Camera, including network connections and initial configuration steps.
5. Operating Instructions
The AV-E20-NDI camera offers multiple methods for control and operation:
- IR Remote Control: Use the included remote to control pan, tilt, zoom, focus, iris, and recall presets. The remote can manage up to four cameras.
- Web Interface: Access the camera's IP address in a web browser to view live feed, adjust settings, and control PTZ functions.
- CMS Software: Download and install the free CMS software for Windows or Mac to manage multiple cameras, set presets, and control all camera functions.
- IP Joystick Controller: For advanced control, connect an AVKANS IP Joystick Controller (sold separately) to precisely manage PTZ movements and switch between presets.
- Live Streaming Software: Integrate the camera with popular live streaming software like vMix, OBS, Propresenter, StreamYards, Streamlabs, Wirecast, and Zoom via NDI or USB.
Operation Video Guide
Video 5.1: This video provides a review of the AVKANS AV-E20-NDI PTZ Camera, showcasing its features and operational capabilities.
6. Connectivity Options
The AV-E20-NDI offers a comprehensive range of connectivity options to suit various production needs:
- NDI (Network Device Interface): Official NDI support for stable, low-latency video transmission over standard IP networks.
- HDMI: For direct connection to displays, video switchers, or capture cards. Supports up to 15m/50ft cable runs without an extender.
- 3G-SDI: Professional-grade interface for reliable, long-distance video transmission up to 100m/300ft without an extender. Compatible with BlackMagic ATEM series switchers.
- USB: Connect directly to a computer for use as a webcam or with streaming software.
- Ethernet (RJ45): Supports PoE for power and data, and enables IP control and NDI streaming.
- RS232-IN/OUT: For serial control using compatible PTZ joystick controllers.
- Audio Input (3.5mm): For external audio input.
Connectivity Video Guide
Video 6.1: This video demonstrates the SDI output's compatibility with BlackMagic ATEM switchers.
7. Maintenance
To ensure optimal performance and longevity of your AVKANS AV-E20-NDI camera, follow these maintenance guidelines:
- Cleaning: Gently wipe the camera lens and body with a soft, dry, lint-free cloth. Avoid using harsh chemicals or abrasive materials.
- Firmware Updates: Periodically check the AVKANS website or contact customer support for available firmware updates. Keeping your firmware up-to-date ensures access to the latest features and performance improvements.
- Environmental Conditions: Operate the camera within recommended temperature and humidity ranges. Avoid exposing the camera to extreme temperatures, direct sunlight, or excessive moisture.
- Cable Management: Ensure all cables are securely connected and properly routed to prevent damage or accidental disconnections.
8. Troubleshooting
If you encounter issues with your AVKANS AV-E20-NDI camera, refer to the following common troubleshooting tips:
- No Power: Check the power supply connection and ensure the power outlet is functional. If using PoE, verify the Ethernet cable is connected to a PoE-enabled port and the switch is providing power.
- No Video Output: Verify all video cables (HDMI, SDI, USB, Ethernet) are securely connected. Ensure the correct input is selected on your display or video switcher. Check camera settings via the web interface or CMS software to confirm video output is enabled and configured correctly.
- PTZ Control Issues: Ensure the IR remote has fresh batteries and a clear line of sight to the camera's IR receiver. For IP control, verify the camera and controller are on the same network and have correct IP settings.
- NDI Not Detected: Confirm the camera's NDI output is enabled in its web interface. Ensure your network supports NDI traffic and any firewalls are configured to allow NDI communication.
- Image Quality Issues: Adjust exposure, white balance, and color settings via the camera's menu or software. Ensure the lens is clean and free from obstructions.
If the issue persists, please contact AVKANS customer support for further assistance.
9. Specifications
| Feature | Detail |
|---|---|
| Brand Name | AVKANS |
| Item Model Number | AV-E20-NDI |
| Item Weight | 6.09 pounds |
| Product Dimensions | 7 x 5.4 x 6.6 inches |
| Color Name | Silver NDI Camera |
| Special Features | 3G-SDI, HDMI, NDI HX |
| Photo Sensor Technology | CMOS |
| Video Capture Resolution | 1080p, 720p |
| Maximum Focal Length | 94 Millimeters |
| Maximum Aperture | 3.5 f |
| Video Capture Format | MPEG 4 |
| Supported Audio Format | AAC, FLAC |
| Connectivity Technology | 3G-SDI, Ethernet, HDMI, NDI HX, USB |
10. Warranty and Support
AVKANS is committed to 100% customer satisfaction and provides first-class services:
- 30-Day Free Return: Enjoy a 30-day free return policy for any reason.
- Customer Support: The AVKANS team offers free training, video instructions, technical services, and remote session assistance to help set up your live streaming system.
- Contact: For any inquiries or support needs, please refer to the contact information provided on the official AVKANS website or your purchase documentation.