SOS Wristband Medical Alert Bracelet User Manual

Introduction

The Seculife SOS Wristband is a comprehensive medical alert device designed to provide safety and peace of mind for elderly individuals, including those with memory loss, dementia, or Alzheimer's. This device features real-time GPS tracking, an SOS button for emergencies, and an assistive speakerphone for two-way communication. It is engineered to ensure reliable monitoring and quick assistance when needed.

Image: The Seculife SOS Wristband displayed alongside a smartphone showing the device's GPS tracking history on a map interface.

Setup Guide

Follow these steps to set up your Seculife SOS Wristband and activate its features.

1. Service Plan Activation

Your SOS Wristband comes with a pre-installed SIM card. The SIM ID number is located on the back of the product box. To activate your service plan, visit seculife.us/activate. Enter the SIM ID number (numbers only) and click 'Continue'. You will receive an email confirmation with a new phone number associated with your wristband. This number is essential for updating the mobile app device information in a later step.

Image: The product box for the Seculife SOS Wristband, highlighting the location of the SIM ID for activation.

2. Turning On the SOS Wristband

To turn on the wristband, press and hold the central SOS button for 10 seconds. If the device does not turn on, it may need to be charged.

3. Charging the Device

The charging area is located on the back of the device. Use the included charging cable to connect the wristband to a power source. Charge the SOS Wristband for several hours if it was completely depleted, then attempt to turn it on again.

Image: The back of the Seculife SOS Wristband, showing the magnetic charging pins where the charging cable connects.

4. Downloading the Mobile App

The companion mobile application, "AnyTracking", is available for both iOS and Android devices. You can download it by scanning the QR code provided in your product packaging or by searching for "AnyTracking" in the Apple App Store or Google Play Store.

5. Logging In to the Mobile App

A family member or caregiver should open the "AnyTracking" mobile app and select "Log in by Device ID". The 10-digit Device ID is located on the back of the SOS Wristband. The default password to log in is 123456. After entering the credentials, click 'Log in'.

6. Updating Mobile App Settings

From the app's home page, tap on "Settings" to update essential options. You will need to set the device holder's name and the SOS Wristband's phone number (received via email during activation). You can also enter a list of phone numbers to receive notification alerts when the SOS button is triggered.

Operating Instructions

SOS Button Functionality

In case of an emergency, press the large red SOS button on the wristband. This action will automatically dial pre-set emergency contacts and send instant text, email, and app alerts to designated caregivers. The device also features an auto-answering speakerphone, allowing two-way communication even if the wearer cannot physically answer the call.

Image: An elderly person on the floor, emphasizing the critical role of the SOS button in emergency situations.

Real-Time GPS Tracking

The wristband provides real-time location tracking via the mobile app, allowing caregivers to monitor the wearer's whereabouts at any time. This feature is particularly useful for individuals with cognitive impairments, ensuring their safety and providing peace of mind.

Geofencing Alerts

Set up custom geofence safe zones within the mobile app. You will receive instant text, email, and mobile app notifications when the wearer enters or leaves these predefined areas. This helps in managing and monitoring movement within familiar and safe environments.

Fall Detection

The device is equipped with an instant fall detection feature. In the event of a fall, the wristband automatically triggers alerts to caregivers, ensuring prompt assistance. The sensitivity of the fall detection can be adjusted within the app settings.

Image: An elderly person on the ground with a cane, illustrating the device's fall detection capability.

Maintenance

Charging

Ensure the device is regularly charged to maintain optimal functionality. The wristband uses a Lithium Polymer battery. Connect the included charging cable to the charging pins on the back of the device and plug it into a USB power source.

Care and Cleaning

The Seculife SOS Wristband is IP67 splash resistant, meaning it can withstand splashes and brief immersion in water. However, it is not recommended for prolonged submersion. Clean the device with a soft, damp cloth. Avoid using harsh chemicals or abrasive materials.

Troubleshooting

• Device Not Turning On: Ensure the device is fully charged. Press and hold the SOS button for 10 seconds. If it still doesn't turn on, contact customer support.
• No GPS Signal: Ensure the device is outdoors or in an area with clear sky view. GPS signals can be obstructed indoors or in dense urban environments.
• App Connectivity Issues: Check your smartphone's internet connection. Ensure the "AnyTracking" app is updated to the latest version. Try logging out and logging back into the app.
• No Alerts Received: Verify that the main monitoring number and SOS numbers are correctly entered in the app settings. Check your phone's notification settings for the "AnyTracking" app.
• Device Not Responding: If the device becomes unresponsive, try charging it for a few minutes and then attempt to power it on again.

Specifications

Warranty and Support

A monthly subscription is required for the full functionality of the Seculife SOS Wristband, including unlimited fall alerts, live tracking, assistive speakerphone with unlimited voice minutes, intelligent alerts, and premium safety features. Service plans are purchased during activation and are not compatible with other providers. The device works only within the contiguous United States.

For any questions, technical assistance, or support, please contact Seculife customer care. They offer unlimited live support 7 days a week.

You can reach them via their website: www.seculife.us/contact-us