hai 2.5 GPM Citron
hai Smart Shower Head User Manual
Model: 2.5 GPM Citron
Brand: hai
1. Introduction
The hai Smart Shower Head is designed to enhance your showering experience while promoting water conservation. This innovative showerhead features Bluetooth connectivity for app integration, customizable LED alerts, and adjustable spray settings to suit your preferences. It can be used as a wall-mounted or handheld device, offering versatility and ease of use.
2. Product Components
Your hai Smart Shower Head package includes the following components:
- hai Smart Shower Head (Handheld unit)
- Shower Hose (6 feet, flexible PVC)
- Wall Mount Bracket
- Integrated Installation Tool

Image: The hai Smart Shower Head, its packaging, and a smartphone displaying the companion app interface.
3. Installation Guide
The hai Smart Shower Head is designed for easy, tool-free DIY installation, typically taking less than 5 minutes. It is compatible with standardized 1/2" NPT thread wall mount shower arms.
Installation Steps:
- Ensure your existing shower arm is clean and free of debris.
- Thread the hai wall mount bracket onto your shower arm. Hand-tighten firmly. The integrated tool can be used for additional leverage if needed.
- Connect the flexible PVC shower hose to the wall mount bracket and the handheld shower head. Ensure connections are secure to prevent leaks.
- Place the handheld shower head into the wall mount bracket.
- Turn on the water supply and check for any leaks. If leaks occur, ensure all connections are tightened. Teflon tape may be used on threads if necessary, though it is often not required.

Image: Visual representation highlighting the easy DIY installation process, emphasizing no need for plumbers or fancy tools.
4. Operating Your hai Smart Shower Head
Bluetooth Connectivity and App Usage:
The hai Smart Shower Head features water-powered Bluetooth technology, eliminating the need for batteries. Download the free hai companion app on your smartphone (compatible with iOS and Android) to unlock smart features:
- Water Usage Tracking: Monitor your water and energy consumption over time.
- Customizable LED Alerts: Set personalized LED alerts that indicate when the water has reached your desired temperature (green light) and when you are approaching or have reached your set water usage target (red light).

Image: A smartphone screen showing the hai app, which tracks water and energy usage, demonstrating how users can save money.

Image: A close-up of the hai shower head's base, showing the custom LED light that notifies users about water temperature and usage limits.
Adjusting Spray Settings:
The hai Smart Shower Head features a specially designed spray slider that allows for easy adjustment between different spray modes:
- High Pressure Stream: Ideal for rinsing and a powerful shower experience.
- Steamy Fine Mist: Provides a spa-like experience with increased steam.
Simply slide the control on the shower head to transition between these settings and everything in between.

Image: A side-by-side comparison illustrating the strong pressure mode and the fine mist mode of the hai shower head.
Handheld and Wall-Mounted Use:
The hai Smart Shower Head is designed for dual functionality. It can be mounted on the wall for a fixed shower experience or easily removed and used as a handheld device for targeted rinsing or cleaning.
5. Care and Maintenance
To ensure the longevity and optimal performance of your hai Smart Shower Head, follow these maintenance guidelines:
- Cleaning: The shower head and hose are constructed from durable, high-quality stainless steel materials with an easy-to-clean, flexible PVC hose. The sleek hose has zero grooves, making it harder for buildup and bacteria to hide. Clean regularly with a soft cloth and mild soap. Avoid abrasive cleaners or scouring pads, as these can damage the finish.
- Mineral Buildup: In areas with hard water, mineral deposits may accumulate on the spray nozzles. Gently rub the nozzles with your finger or a soft brush to dislodge any buildup. For stubborn deposits, a solution of white vinegar and water can be used.
- Hose Care: Periodically check the shower hose for any kinks or damage. Ensure it is not excessively twisted during use or storage.
6. Troubleshooting
If you encounter any issues with your hai Smart Shower Head, please refer to the following common solutions:
| Problem | Possible Cause | Solution |
|---|---|---|
| Low Water Pressure | Mineral buildup in nozzles; partially closed water valve; low household water pressure. | Clean shower head nozzles. Ensure main water valve is fully open. Consult a plumber if household water pressure is consistently low. |
| Leaks from Connections | Loose connections; worn out washer. | Ensure all connections are hand-tightened. If leaks persist, disassemble, check rubber washers for damage, and reassemble. Apply plumber's tape to threads if necessary. |
| LED Lights Not Functioning | No water flow; app not connected or settings incorrect. | Ensure water is flowing through the shower head. Check Bluetooth connection to the hai app and verify LED alert settings. |
| Difficulty Adjusting Spray Slider | Mineral buildup or debris. | Clean the spray slider area. Ensure no foreign objects are obstructing its movement. |
If the issue persists after attempting these solutions, please contact hai customer support for further assistance.
7. Product Specifications
| Feature | Detail |
|---|---|
| Brand | hai |
| Model Number | 2.5 GPM Citron (HSBTHI5) |
| Style | Regular |
| Color | Citron |
| Material | Stainless Steel |
| Finish Type | Brushed |
| Shape | Round |
| Setting Type | Mist, Rain |
| Installation Type | Wall Mounted |
| Flow Rate | 2.5 Gallons Per Minute (GPM) |
| Product Dimensions | 9"L x 4.5"W |
| Hose Length | 6 Feet |
| Number of Settings | 2 |
| Special Features | Bluetooth power, easy DIY installation, customizable LED alerts, water-saving capabilities, multiple spray settings |
| Item Weight | 3.67 pounds |
| Batteries Required | Yes (1 Lithium Polymer, included) |

Image: A detailed diagram illustrating the dimensions and quality materials, such as stainless steel with brushed nickel finish and the smooth PVC hose, used in the hai shower head.
8. Warranty and Support
Warranty Information:
The hai Smart Shower Head comes with a 2-year hai warranty. This warranty covers products purchased directly from hai showerheads on Amazon. Please retain your proof of purchase for warranty claims.
Customer Support:
For any questions, technical assistance, or warranty claims, please refer to the hai companion app for support resources or visit the official hai website. You may also contact hai customer service through the Amazon platform where the product was purchased.
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