1. Introduction
Welcome to the user manual for your roborock Q7 Max+ Robot Vacuum and Mop. This device is designed to provide efficient and hands-free cleaning for your home, combining powerful vacuuming with effective mopping. This manual will guide you through the setup, operation, maintenance, and troubleshooting of your robot vacuum to ensure optimal performance and longevity.
2. Important Safety Information
Please read all safety instructions carefully before using this product. Failure to follow these instructions may result in electric shock, fire, or serious injury.
- This appliance can be used by children aged 8 years and above and persons with reduced physical, sensory or mental capabilities or lack of experience and knowledge if they have been given supervision or instruction concerning use of the appliance in a safe way and understand the hazards involved.
- Cleaning and maintenance shall not be made by children without supervision.
- Do not allow children to play with the appliance.
- Ensure the power voltage matches the voltage specified on the charging dock.
- Do not use the robot in environments with open flames or fragile objects.
- Keep hair, loose clothing, fingers, and all parts of body away from openings and moving parts.
- Do not use the robot to pick up large or sharp objects, or any burning or smoking materials.
- Only use the original battery and charging dock provided with the product.
- The robot vacuum features a Child Lock function to prevent accidental operation by children or pets. Activate this feature via the mobile application.
The Child Lock feature helps keep children and pets safe from accidental starts.
3. Package Contents
Please verify that all items are included in your package:
- roborock Q7 Max Robot Vacuum (1)
- Auto-Empty Dock Pure (1)
- Dustbin & Water Tank (1)
- Mop Cloth (1)
- Charging Dock (1)
- Power Cable (1)
- Screwdriver (1)
- User Manual (1)
4. Product Overview
Familiarize yourself with the main components of your roborock Q7 Max+.
The roborock Q7 Max+ robot vacuum and its accompanying Auto-Empty Dock Pure.
Robot Vacuum
The robot features a main brush, side brush, omnidirectional wheel, main wheels, cliff sensors, and a LiDAR navigation system for precise mapping.
Auto-Empty Dock Pure
The dock serves as a charging station and automatically empties the robot's dustbin into a 2.5L dust bag, providing up to 7 weeks of hands-free cleaning.
The Auto-Empty Dock Pure significantly reduces the frequency of manual dustbin emptying.
5. Setup
5.1 Dock Placement
Place the Auto-Empty Dock Pure on a hard, level surface against a wall. Ensure there is at least 0.5 meters (1.6 feet) of clear space on both sides and 1.5 meters (4.9 feet) in front of the dock for optimal robot navigation and return.
5.2 Charging the Robot
Connect the power cable to the dock and plug it into a wall outlet. Place the robot on the charging contacts of the dock. The robot will automatically power on and begin charging. For first-time use, ensure the robot is fully charged before starting a cleaning cycle.
5.3 App Installation and Connection
Download the Roborock app from the App Store (iOS) or Google Play Store (Android). Follow the in-app instructions to add your device and connect it to your home Wi-Fi network (2.4GHz only). The app allows for advanced control, mapping, and scheduling.
The Roborock app provides comprehensive control over your robot vacuum.
6. Operating Your Robot Vacuum
6.1 Starting a Cleaning Cycle
Press the power button on the robot or use the Roborock app to start a cleaning cycle. The robot will automatically map your home using PreciSense LiDAR Navigation and plan an efficient cleaning route.
PreciSense LiDAR Navigation creates accurate maps for efficient cleaning.
6.2 Vacuuming and Mopping
The Q7 Max+ offers powerful 4200Pa suction for deep cleaning carpets and hard floors. It can vacuum and mop simultaneously. The electronic pump allows for 30 water flow levels, adjustable via the app to suit different floor types and cleaning preferences.
Experience deeper cleaning with powerful 4200Pa suction.
Fine-tune mopping levels to match different floor types.
6.3 App-Controlled Features
Utilize the Roborock app for advanced cleaning customization:
- No-Go Zones & No-Mop Zones: Define areas the robot should avoid or where it should not mop.
- Virtual Walls: Create invisible barriers to restrict access to certain areas.
- Multi-Level Mapping: The robot automatically recognizes different floors in your home (up to four levels) without manual setup.
- Custom Cleaning Routines: Schedule cleaning for specific rooms or areas.
- Voice Control: Integrate with Amazon Alexa, Google Home, and Apple Siri Shortcuts for convenient voice commands.
Control exactly where the robot goes with custom zones and virtual walls.
The robot automatically recognizes different floors in your home.
Control your robot with voice commands through smart home assistants.
6.4 Battery Life
The robot is equipped with a super-sized battery providing up to 180 minutes of runtime, covering a maximum vacuuming range of 3229 sqft on a single charge.
Enjoy long-lasting cleaning with extended battery life.
7. Maintenance
Regular maintenance ensures your roborock Q7 Max+ continues to perform at its best.
7.1 Emptying the Dust Bag (Auto-Empty Dock Pure)
The 2.5L dust bag in the Auto-Empty Dock Pure can hold up to 7 weeks of debris. Replace the dust bag when the indicator light on the dock or the app notifies you.
Intelligent emptying modes can be selected via the Roborock app.
7.2 Cleaning the Main Brush
The all-rubber main brush is designed to resist hair tangles. Periodically remove the main brush cover and clean any hair or debris wrapped around the brush. Use the cleaning tool provided if necessary.
The all-rubber main brush is designed for effective cleaning and tangle resistance.
7.3 Cleaning the Dustbin and Filter
Although the dock empties the robot, it's recommended to occasionally remove and clean the combined dustbin and water tank. The filter is washable; rinse it with water and allow it to air dry completely before reinserting.
The combined dustbin and water tank simplifies maintenance.
7.4 Cleaning Sensors and Charging Contacts
Wipe the cliff sensors, wall sensors, and charging contacts on both the robot and the dock with a soft, dry cloth to ensure proper function.
8. Troubleshooting
If you encounter any issues with your robot vacuum, please refer to the following common problems and solutions:
| Problem | Possible Cause | Solution |
|---|---|---|
| Robot does not power on or charge. | Low battery; charging contacts are dirty; power cable not connected. | Place robot on dock to charge; clean charging contacts; ensure power cable is securely connected. |
| Robot gets stuck frequently. | Obstacles on the floor; robot is in a tight space. | Clear obstacles; use No-Go Zones in the app for problematic areas. |
| Poor cleaning performance. | Dustbin full; brush tangled; filter clogged. | Empty dustbin/replace bag; clean main brush; clean/replace filter. |
| Robot cannot connect to Wi-Fi. | Incorrect Wi-Fi password; 5GHz network selected; poor signal. | Ensure correct 2.4GHz Wi-Fi network and password; move robot closer to router. |
| Mopping is ineffective. | Water tank empty; mop cloth dirty; water flow level too low. | Refill water tank; clean mop cloth; adjust water flow level in app. |
If the problem persists, please refer to the official Roborock support resources or contact customer service.
9. Specifications
Detailed technical specifications for the roborock Q7 Max+ Robot Vacuum and Mop:
| Feature | Detail |
|---|---|
| Brand | roborock |
| Model Name | Q7 Max+ |
| Color | Black |
| Product Dimensions | 3.8"L x 13.78"W x 13.9"H |
| Item Weight | 14.08 pounds |
| Suction Power | 4200Pa |
| Dustbin Capacity | 470 ml (robot) / 2.5L (dock dust bag) |
| Water Tank Capacity | 350 ml |
| Battery Life | 180 minutes |
| Voltage | 110 Volts |
| Filter Type | Washable |
| Navigation System | PreciSense LiDAR Navigation |
| Compatible Devices | Amazon Echo, Google Home, Smartphones |
10. Warranty and Support
This product is a renewed item and has been professionally inspected and tested to work and look like new. For specific warranty details and support inquiries, please refer to the warranty information provided at the time of purchase or visit the official Roborock website for customer service contact options.
For further assistance, you may also consult the Roborock app's help section or online FAQs.
