mophie 401309740

mophie Wireless 3-in-1 Travel Magnetic Wireless Charging Station User Manual

Model: 401309740

Introduction

The mophie Wireless 3-in-1 Travel Magnetic Wireless Charging Station is designed to provide a versatile and efficient charging solution for multiple devices, especially for users on the go. This eco-friendly charger supports MagSafe and Qi-enabled devices, offering optimal wireless charging capabilities. It integrates multiple charging options including wireless pads and additional USB ports, all within a compact, travel-friendly design.

Mophie 3-in-1 charging station with an iPhone and AirPods charging wirelessly.

Image: The mophie 3-in-1 charging station in use, showing an iPhone magnetically attached and charging, and AirPods placed on a dedicated charging spot.

What's in the Box

Verify that all components are present in the packaging:

mophie Wireless 3-in-1 Travel Magnetic Wireless Charging Station
30W USB-C Wall Charger
USB-C to USB-C Cable
Travel Case (included with the product)
Snap Adapter (for non-MagSafe devices)

Contents of the Mophie 3-in-1 charging station box, including the charger, wall adapter, USB-C cable, and travel case.

Image: A visual representation of all items included with the mophie 3-in-1 charging station: the foldable charger, 30W USB-C wall charger, USB-C cable, travel case, and a snap adapter.

Setup

Unpack the Charger: Carefully remove the charging station and all accessories from its packaging.
Unfold the Station: Unfold the mophie 3-in-1 charging station to its flat position. Ensure all three charging pads are fully extended.
Connect Power:
- Connect one end of the provided USB-C to USB-C cable to the USB-C input port on the central charging module of the station.
- Connect the other end of the USB-C cable to the provided 30W USB-C wall charger.
- Plug the 30W USB-C wall charger into a standard 120V AC power outlet.
Indicator Lights: The charging pads may briefly illuminate to indicate they are powered on and ready for use.

Operating Instructions

Wireless Charging for Phones (MagSafe & Qi-enabled)

The mophie charging station features two wireless charging pads for smartphones. The left pad is MagSafe compatible, ensuring optimal alignment for MagSafe-enabled iPhones. The right pad is a standard Qi wireless charging pad.

For MagSafe Compatible Devices (e.g., iPhone 12 and newer): Place your MagSafe-enabled iPhone onto the left charging pad. The built-in magnets will automatically align your device for efficient charging. This pad delivers up to 7.5W for iOS devices.
For Qi-enabled Devices (e.g., Android phones, older iPhones, or non-MagSafe cases): Place your Qi-enabled smartphone onto the right charging pad. Ensure the device is centered on the pad for proper charging. This pad delivers up to 15W for Android devices and up to 7.5W for iOS devices.
Using the Snap Adapter: For non-MagSafe compatible devices or cases, attach the included Snap Adapter to the back of your device or case. This allows it to magnetically align with the MagSafe-compatible charging pad.

iPhone magnetically aligning with the Mophie charging pad for optimal wireless charging.

Image: An iPhone displaying a 100% charged indicator, perfectly aligned and charging wirelessly on the mophie station, highlighting its MagSafe compatibility.

Wireless Charging for AirPods

The central charging pad is specifically designed for AirPods and other small Qi-enabled accessories.

Place your AirPods case (or other small Qi-enabled accessory) onto the dedicated 5W charging spot located in the center of the station.
Ensure the device is properly seated on the charging area.

Additional Wired Charging (USB-C & USB-A)

The charging station includes two additional USB ports for wired charging of other devices, such as smartwatches (note: watch charger not included), tablets, or other USB-powered accessories.

USB-C Port: Connect your device using a USB-C cable to the USB-C output port on the central module. This port provides up to 20W of power.
USB-A Port: Connect your device using a USB-A cable to the USB-A output port on the central module. This port provides up to 12W of power.

Mophie 3-in-1 charging station charging four devices simultaneously: two phones wirelessly, AirPods wirelessly, and two phones via USB cables.

Image: The mophie 3-in-1 charging station actively charging four devices: two smartphones wirelessly, AirPods wirelessly, and two additional smartphones connected via USB-C cables, demonstrating its multi-device capability.

Diagram showing power output capabilities of the Mophie 3-in-1 charging station for different ports and wireless pads.

Image: A detailed diagram illustrating the power output of each charging area: up to 5W for AirPods, up to 7.5W for iPhone, up to 15W for Android, up to 12W for USB-A, and up to 20W for USB-C.

Maintenance

Cleaning: Disconnect the charger from power before cleaning. Use a soft, dry, lint-free cloth to wipe the surfaces. Avoid using harsh chemicals, cleaning solvents, or strong detergents.
Storage: When not in use, especially during travel, fold the charging station into its compact form and store it in the provided travel case to protect it from dust and scratches.
Environmental Conditions: Avoid exposing the charger to extreme temperatures, direct sunlight, or high humidity. Do not submerge the device in water.

Troubleshooting

Problem	Possible Cause	Solution
Device not charging wirelessly.	Device not properly aligned on the charging pad. Device case is too thick or contains metal. Charger not receiving power. Device is not Qi-enabled or MagSafe compatible.	Re-position the device, ensuring it is centered on the charging pad. For MagSafe, ensure magnetic alignment. Remove the device case or use a MagSafe-compatible case. Check power connections; ensure the wall charger is plugged in and the cable is securely connected to the station. Verify your device supports wireless charging.
Slow charging speed.	Using a non-optimal power adapter. Device is not positioned correctly. Multiple devices charging simultaneously.	Ensure you are using the provided 30W USB-C wall charger. Adjust device placement for optimal alignment. Charging multiple devices may distribute power; for fastest charging, charge one device at a time.
Charger feels warm during use.	Normal operation during charging. Poor device alignment causing inefficiency.	A slight warmth is normal. Ensure proper device alignment. If excessively hot, disconnect and allow to cool before re-attempting.

Specifications

Feature	Detail
Model Number	401309740
Product Dimensions (Unfolded)	5 x 8 x 3 inches
Item Weight	9.6 ounces
Wireless Output (iOS)	Up to 7.5W
Wireless Output (Android)	Up to 15W
Wireless Output (AirPods)	5W
USB-C Output	Up to 20W
USB-A Output	Up to 12W
Input Voltage	120 Volts
Connectivity Technology	USB, Wireless
Connector Type	USB Type C
Special Features	Travel, MagSafe Compatible, Wireless Charging
Material	30% Post-Consumer Recycled Plastic

Mophie 3-in-1 charging station folded, showing its compact dimensions and weight.

Image: The mophie 3-in-1 charging station in its compact, folded state, with an overlay indicating its dimensions (2.64 x 4.41 x 0.49 inches) and weight (0.298 pounds), emphasizing its portability.

Warranty and Support

For warranty information and technical support, please refer to the official mophie website or contact their customer service directly. Keep your proof of purchase for warranty claims.

Online Support: Visit the official mophie support page for FAQs, troubleshooting guides, and contact options. www.mophie.com/support

Protection Plans: Additional protection plans may be available for purchase. Refer to your retailer for details.

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