Introduction
This manual provides essential information for the setup, operation, maintenance, and troubleshooting of your QNAP TS-h3087XU-RP-E2378-64G-US Network Attached Storage (NAS). This 4U rackmount hybrid NAS is designed for data-intensive enterprise applications, offering high performance and robust data management capabilities with its Intel Xeon processor, dual 10GbE connectivity, and ZFS storage system.
Setup
1. Unpacking and Package Contents
Carefully unpack the NAS and verify all components are present. The package should contain:
- TS-H3087XU-RP NAS Unit
- Ethernet cable x 1
- Power cord x 2
- Flat head screw (for 3.5" HDD) x 96
- Flat head screw (for 2.5" HDD) x 120
2. Hardware Installation
The TS-h3087XU-RP is a 4U rackmount unit. Ensure proper rack space and ventilation before installation.
Drive Installation
The NAS supports 24 x 3.5-inch SATA drives in the front bays and 6 x 2.5-inch SATA drives. Follow these steps to install drives:
- Unlock and pull out a drive tray.
- Place the HDD/SSD into the tray and secure it with the provided screws.
- Slide the drive tray back into the bay until it clicks into place.
Figure 1: Front view of the QNAP TS-h3087XU-RP NAS, showcasing its 30 hot-swappable drive bays for 3.5-inch and 2.5-inch SATA drives.
Figure 2: Rear view of the QNAP TS-h3087XU-RP NAS, highlighting its connectivity options including 2x 2.5GbE ports, 2x 10GbE ports, PCIe Gen4 slots, and 4x USB 3.2 Gen 2 ports.
Network Connection
Connect the NAS to your network using the provided Ethernet cable. The unit features dual 10GBASE-T ports and dual 2.5GbE RJ45 ports for high-speed connectivity.
Figure 3: Detailed rear view of the NAS, emphasizing the dual 10GBASE-T and dual 2.5GbE RJ45 network ports for high-speed data transfer.
Power Connection
Connect both power cords to the NAS and then to separate power outlets or a UPS for redundancy.
3. Initial Power On
Press the power button on the front panel. The NAS will boot up, and you can proceed with initial software configuration via a web browser.
Operating
1. QuTS hero Operating System
The TS-h3087XU-RP operates on QNAP's ZFS-based QuTS hero OS. This operating system combines the app-based QTS with the 128-bit ZFS file system, offering flexible storage management, comprehensive data protection, and optimized performance for demanding IT environments.
Figure 4: An overview of the QuTS hero OS desktop interface, showing various applications and system information.
2. Storage Management
Leverage the hybrid storage capabilities by combining high-capacity HDDs with high-performance U.2 NVMe/SATA SSDs. This configuration enables SSD cache acceleration to boost IOPS performance.
Figure 5: Illustration of the HDD/SSD hybrid storage configuration, highlighting the 6 SATA SSD slots for performance acceleration.
3. Network Configuration
Configure network settings for optimal performance. The dual 10GbE and dual 2.5GbE ports support Port Trunking and failover, increasing bandwidth and reliability for virtualization, intensive file access, and large backup/restoration tasks.
4. Virtualization and Applications
The powerful Intel Xeon E-2378 processor and up to 128GB DDR4 ECC RAM provide robust support for virtual machine performance and various data-intensive enterprise applications.
5. Data Protection and Backup
QuTS hero offers advanced data protection features, including storage snapshots for ransomware protection and a business-class backup center supporting backup/restore of cloud data and virtual machines.
Figure 6: Screenshot of the myQNAPcloud Storage interface, demonstrating cloud backup and file management capabilities.
Maintenance
1. Firmware Updates
Regularly check for and apply firmware updates through the QuTS hero interface to ensure system stability, security, and access to new features.
2. Drive Replacement
In case of a drive failure, the hot-swappable design allows for replacement without powering down the NAS. Refer to the QuTS hero documentation for proper drive replacement procedures to maintain data integrity.
3. System Monitoring
Utilize the monitoring tools within QuTS hero to keep track of system health, CPU usage, memory usage, network activity, and drive status. Configure alerts for critical events.
Troubleshooting
Common Issues and Solutions
- NAS not powering on: Verify both power cords are securely connected and power outlets are functional.
- Network connectivity issues: Check Ethernet cable connections, network switch status, and NAS network configuration in QuTS hero.
- Drive errors: Consult the QuTS hero Storage & Snapshots Manager for drive status. Replace faulty drives as necessary.
- Slow performance: Check CPU/memory usage, network bandwidth, and ensure SSD caching is properly configured if applicable.
Error Indicators
Refer to the NAS LED indicators for quick status checks. Consult the QNAP documentation for a detailed explanation of LED patterns and their meanings.
Specifications
| Feature | Detail |
|---|---|
| Model | TS-h3087XU-RP-E2378-64G-US |
| Processor | Intel Xeon E-2378 8C/16T 2.6GHz (burst up to 4.8GHz) |
| Memory | 64GB Long-DIMM DDR4 ECC RAM (upgradable to 128GB) |
| Drive Bays | 24 x 3.5-inch SATA 6Gb/s, 3Gb/s (front) 6 x 2.5-inch SATA (rear) |
| Network Interfaces | 2 x 10GBASE-T ports 2 x 2.5GbE RJ45 ports |
| PCIe Slots | PCIe Gen 4 slots (for network adapters, QM2 cards, Fibre Channel cards) |
| USB Ports | 4 x USB 3.2 Gen 2 ports |
| Dimensions (LxWxH) | 24.8 x 24 x 7 inches |
| Weight | 64.9 pounds |
| Operating System | QuTS hero |
Warranty and Support
Warranty Information
This QNAP NAS product is covered by a manufacturer's warranty. Please refer to the warranty card included with your product or visit the official QNAP website for detailed warranty terms and conditions.
Technical Support
For technical assistance, troubleshooting, or further inquiries, please visit the official QNAP support website or contact QNAP customer service. Online resources, FAQs, and driver downloads are available to assist you.
Official QNAP Support: https://www.qnap.com/go/support/
