Reflex Active RA13-2138

Reflex Active Series 13 Smartwatch User Manual

Model: RA13-2138

1. Introduction

Welcome to the user manual for your Reflex Active Series 13 Smartwatch. This guide provides essential information on setting up, operating, maintaining, and troubleshooting your device to ensure optimal performance and a seamless user experience. The Reflex Active Series 13 is designed to help you stay connected and track your fitness with ease, featuring a color touch screen and up to 7 days of battery life.

Reflex Active Series 13 Smartwatch in pink with time 10:56 AM and fitness stats displayed.

Figure 1: The Reflex Active Series 13 Smartwatch, showcasing its pink rectangular case and silicone strap, with the digital display showing time and activity data.

2. What's Included

Your Reflex Active Series 13 Smartwatch package includes the following items:

3. Setup Guide

3.1 Charging Your Smartwatch

Before first use, fully charge your smartwatch. Connect the provided USB charging cable to the charging port on your watch and a compatible USB power source. A full charge typically takes approximately 2 hours. Once fully charged, the watch offers an average battery life of 4 days, with up to 7 days depending on usage.

3.2 Downloading the Reflex Active App

To unlock the full potential of your smartwatch, download the free Reflex Active App. The app is compatible with both iOS (9.0+) and Android (8.0+) devices.

Smartphone screen showing the Reflex Active app icon and links to download on Google Play and App Store.

Figure 2: The Reflex Active App download screen, indicating compatibility with iOS and Android devices and providing links to respective app stores.

3.3 Pairing Your Smartwatch

Once the app is installed, follow these steps to pair your smartwatch:

  1. Ensure your smartwatch is charged and powered on.
  2. Enable Bluetooth on your smartphone. The watch uses Bluetooth 5.1 for fast and stable connection.
  3. Open the Reflex Active App.
  4. Follow the on-screen instructions within the app to search for and connect to your Reflex Active Series 13 Smartwatch.
  5. Confirm the pairing request on both your watch and smartphone if prompted.

4. Operating Your Smartwatch

The Reflex Active Series 13 Smartwatch offers a range of features to enhance your daily life and fitness journey. Navigate through the watch's functions using its color touch screen.

Grid of icons representing smartwatch features including call alerts, message notifications, step counter, cycle tracking, camera control, multiple dial options, sleep tracking, calorie tracking, heart rate monitor, weather updates, multi activity tracking, hydration alerts, music control, watch locator, breathing exercises, sedentary reminders, and GPS connection.

Figure 3: Visual representation of the key features available on the Reflex Active Series 13 Smartwatch.

4.1 Communication Features

4.2 Fitness and Health Tracking

Person wearing the pink Reflex Active smartwatch on their wrist, holding a water bottle, indicating fitness and hydration tracking.

Figure 4: The smartwatch being worn during a light activity, highlighting its use for fitness and health monitoring.

Woman performing a yoga pose while wearing the Reflex Active smartwatch, demonstrating its use during exercise.

Figure 5: The smartwatch in use during a yoga session, illustrating its suitability for various physical activities.

4.3 Smart Features

5. Maintenance

5.1 Water Resistance

The Reflex Active Series 13 Smartwatch has an IP68 water resistance rating. This means it is protected against dust ingress and can withstand immersion in water up to 1.5 meters for up to 30 minutes. It is suitable for swimming but not for diving or high-pressure water activities.

5.2 Cleaning Your Smartwatch

To maintain the appearance and functionality of your smartwatch:

6. Troubleshooting

If you encounter issues with your Reflex Active Series 13 Smartwatch, please refer to the following common solutions:

ProblemPossible Solution
Watch not turning on or charging.Ensure the charging cable is securely connected to both the watch and a working USB power source. Check if the charging contacts on the watch and cable are clean. Allow the watch to charge for at least 30 minutes before attempting to turn it on.
Unable to pair with smartphone.Make sure Bluetooth is enabled on your smartphone and the watch is within range. Restart both your watch and smartphone. Ensure the Reflex Active App is updated to the latest version. Forget the device in your phone's Bluetooth settings and try pairing again through the app.
Notifications not appearing.Check notification settings within the Reflex Active App to ensure they are enabled for desired applications. Verify that your phone's notification permissions allow the Reflex Active App to display alerts. Ensure the watch is connected via Bluetooth.
Inaccurate fitness data (steps, heart rate).Ensure the watch is worn snugly on your wrist, about one finger's width above your wrist bone. Calibrate the watch through the app if an option is available. Ensure your personal information (height, weight) is accurately entered in the app.
Short battery life.Reduce screen brightness, disable continuous heart rate monitoring if not needed, and limit the number of apps sending notifications to the watch. Ensure the watch is fully charged each time.

7. Specifications

FeatureDetail
BrandReflex Active
Model NameActive Series 13
Model NumberRA13-2138
ColorPink
Screen Size1.81 Inches
Operating SystemiOS (9.0+), Android (8.0+)
Connectivity TechnologyBluetooth 5.1
Special FeaturesCalorie Tracking, Notifications, Alarm Clock, Heart Rate Monitor, Sleep Tracking, Activity Tracking, Music Control, Camera Control, Weather Updates, Breathing Exercises, Find My Phone, Hydration Alerts, Sedentary Reminders, Customizable Dials
Compatible DevicesSmartphone
Battery CompositionLithium-polymer
Battery Life (Average)4 days (up to 7 days depending on usage)
Charging TimeApprox. 2 hours
Water ResistanceIP68
GPSConnects to smartphone GPS
ShapeSquare
ManufacturerReflex Active
Country of OriginChina

8. Warranty and Support

For any further assistance or inquiries regarding your Reflex Active Series 13 Smartwatch, please contact our dedicated support team. Our UK support team is available to help you get the best from your Reflex Active smartwatch and app.

Please refer to your product packaging or the Reflex Active website for specific warranty information and contact details.

Reflex Active app screen with text 'NEED HELP? OUR UK SUPPORT TEAM ARE ONLY A PHONE CALL AWAY. WE'LL BE HAPPY TO HELP YOU GET THE VERY BEST FROM YOUR REFLEX ACTIVE SMART WATCH & APP.' and a UK flag icon.

Figure 6: Information regarding Reflex Active's UK-based customer support.

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