1. Important Safety Information
Please read and understand all instructions before installing, operating, or servicing this fireplace. Failure to follow these instructions may result in electric shock, fire, property damage, or personal injury.
- This electric fireplace is designed for RV use. Ensure proper ventilation and clearance as specified.
- Do not operate the fireplace if the power cord is damaged or if the unit malfunctions.
- Keep combustible materials at least 3 feet (0.9 meters) away from the front of the fireplace.
- The fireplace features automatic safety cut-offs: a thermal cut-off for overheating and a close proximity cut-off if anything is within 6 inches of the unit. Do not bypass these safety features.
- Ensure the electrical outlet is properly grounded and rated for 120V, 60Hz, 12.5 amps.
- Do not immerse the fireplace in water or expose it to excessive moisture.
- Always unplug the fireplace before cleaning or performing any maintenance.
This product is CSA Standard certified.
2. Product Overview
The Greystone 36" RV Electric Fireplace is a flush-mount unit designed to provide supplemental heat and ambiance in recreational vehicles. It features simulated crystals, LED flame lighting, and crystal color modes, all controllable via front panel buttons or a remote control.
Front view of the Greystone 36" RV Electric Fireplace, showcasing its sleek black finish and crystal bed.
Dimensions of the fireplace, indicating a width of 37-1/2 inches and a height of 17-3/4 inches.
Rear view of the fireplace, showing the mounting points and ventilation.
3. Setup and Installation
This fireplace is designed for flush-mount installation within an RV wall. Ensure the wall structure can support the weight of the unit.
3.1 Wall Cutout Requirements
- Width: 34-1/4 inches
- Height: 16-1/2 inches
- Depth: 5-1/2 inches
Ensure the cutout is precise to allow for a proper flush fit.
3.2 Installation Steps
- Prepare the wall cutout according to the specified dimensions.
- Ensure a dedicated 120V, 60Hz, 12.5 amp electrical circuit is available near the installation area.
- Carefully slide the fireplace into the prepared wall opening.
- Secure the fireplace using the included mounting hardware. Refer to the specific mounting points on the unit's frame.
- Connect the fireplace to the power supply.
- Once the unit is secured and powered, the glass front hooks into place for a finished look.
Note: Professional installation is recommended for optimal safety and performance.
4. Operating Instructions
The Greystone Electric Fireplace can be operated using the LED control buttons located on the front panel or the included remote control.
4.1 Control Functions
- On/Off: Powers the unit on or off.
- Flame Color: Cycles through 4 LED flame lighting modes: orange, blue, combination, and color cycling.
- Crystal Color: Cycles through 4 crystal color modes: orange, blue, white, and color cycling.
- Heat Levels: Adjusts the heat output. The heating output is 1,500 watts.
- Temperature: Adjusts the thermostat, providing a temperature range from 62°F to 82°F.
- Timer: Activates the automatic shut-off timer. Settings range from 30 minutes to 9 hours.
4.2 Remote Control
The remote control allows for convenient operation of all fireplace functions from a distance. Ensure batteries are installed correctly.
5. Maintenance
Regular maintenance ensures the longevity and optimal performance of your electric fireplace.
- Cleaning: Before cleaning, always unplug the fireplace from the power source. Use a soft, damp cloth to wipe down the exterior surfaces. Do not use abrasive cleaners or solvents.
- Ventilation: Periodically check that the air intake and exhaust vents are clear of dust and debris to ensure proper airflow and prevent overheating.
- Storage: If storing the fireplace for an extended period, ensure it is clean, dry, and stored in a safe location away from extreme temperatures or moisture.
6. Troubleshooting
If you experience issues with your Greystone Electric Fireplace, refer to the following common problems and solutions:
| Problem | Possible Cause | Solution |
|---|---|---|
| Fireplace does not turn on. | No power, tripped circuit breaker, unit unplugged. | Check power cord connection, reset circuit breaker, ensure outlet is functional. |
| No heat output. | Heat function not activated, thermostat set too low, safety cut-off engaged. | Activate heat function, increase thermostat setting, check for obstructions around vents. Allow unit to cool if safety cut-off engaged. |
| Flame effect not working. | Flame effect not activated, LED malfunction. | Ensure flame effect is turned on. If issue persists, contact support. |
| Remote control not working. | Dead batteries, obstruction, remote out of range. | Replace batteries, ensure clear line of sight to fireplace, operate within range. |
If the problem persists after attempting these solutions, please contact customer support.
7. Specifications
| Feature | Detail |
|---|---|
| Model Name | Greystone |
| Model Number | F36-18A |
| Dimensions (with glass) | 37-1/2" W x 17-3/4" H x 5-5/8" D |
| Wall Cutout Dimensions | 34-1/4" W x 16-1/2" H x 5-1/2" D |
| Voltage | 120V, 60Hz |
| Amperage | 12.5 amps |
| Heating Output | 1,500 watts |
| Material | Glass, Metal |
| Color | Black |
| Installation Type | Wall Mount (Flush-mount) |
| Thermostat Range | 62°F to 82°F |
| Timer Settings | 30 minutes to 9 hours |
| Certifications | CSA Standard certified |
| UPC | 764931493507 |
8. Warranty and Support
Specific warranty information for this product is not provided in the available data. Please refer to your purchase documentation or contact the retailer/manufacturer directly for warranty details.
For technical support, replacement parts, or further assistance, please contact Greystone customer service. Contact information can typically be found on the manufacturer's official website or through your product retailer.
