Introduction
Thank you for choosing the PUR LINE HEATY EX2000 AC Halogen Heater. This manual provides essential information for the safe and efficient use of your new heater. Please read all instructions carefully before operation and retain this manual for future reference.
Important Safety Instructions
When using electrical appliances, basic precautions should always be followed to reduce the risk of fire, electric shock, and injury to persons, including the following:
- Read all instructions before using this heater.
- This heater is hot when in use. To avoid burns, do not let bare skin touch hot surfaces. Keep combustible materials, such as furniture, pillows, bedding, papers, clothes, and curtains at least 1 meter (3 feet) from the front of the heater and keep them away from the sides and rear.
- Extreme caution is necessary when any heater is used by or near children or invalids and whenever the heater is left operating and unattended.
- Always unplug the heater when not in use.
- Do not operate any heater with a damaged cord or plug or after the heater malfunctions, has been dropped or damaged in any manner. Return heater to authorized service facility for examination, electrical or mechanical adjustment, or repair.
- Do not use outdoors. This heater is rated IP55 for protection against dust and splashing water, making it suitable for covered outdoor areas, but it should not be exposed directly to rain or harsh weather conditions.
- Do not run cord under carpeting. Do not cover cord with throw rugs, runners, or similar coverings. Arrange cord away from traffic area and where it will not be tripped over.
- To disconnect heater, turn controls to off, then remove plug from outlet.
- Do not insert or allow foreign objects to enter any ventilation or exhaust opening as this may cause an electric shock or fire, or damage the heater.
- To prevent a possible fire, do not block air intakes or exhaust in any manner. Do not use on soft surfaces, like a bed, where openings may become blocked.
- A heater has hot and arcing or sparking parts inside. Do not use it in areas where gasoline, paint, or flammable liquids are used or stored.
- Use this heater only as described in this manual. Any other use not recommended by the manufacturer may cause fire, electric shock, or injury to persons.
- Always plug heaters directly into a wall outlet/receptacle. Never use with an extension cord or relocatable power tap (outlet/power strip).
Product Overview
The PUR LINE HEATY EX2000 AC is a 2000W halogen heater designed for efficient and comfortable heating. Its tower design, constructed from non-flammable ABS, features carbon fiber heating elements and a chrome metal protective grille. It includes a remote control for convenient operation.

Front view of the PUR LINE HEATY EX2000 AC Halogen Heater, showcasing its tall, slender black tower design with the glowing halogen heating elements visible through the protective grille and the control panel at the base.
Package Contents
- PUR LINE HEATY EX2000 AC Halogen Heater
- Remote Control
- User Manual (this document)

The PUR LINE HEATY EX2000 AC Halogen Heater shown alongside its compact black remote control. The remote features power, power level (P1, P2), and light/oscillation buttons.
Setup Instructions
- Unpack the Heater: Carefully remove the heater and all accessories from the packaging. Retain packaging for storage or transport.
- Placement: Place the heater on a firm, level surface. Ensure there is at least 1 meter (3 feet) of clear space around the heater from any combustible materials (e.g., furniture, curtains, walls).
- Power Connection: Ensure the heater is switched off before plugging it into a standard electrical outlet. The heater requires a 220-240V AC, 50/60Hz power supply. Do not use extension cords or power strips.
- Remote Control Battery: If the remote control is not pre-installed with batteries, insert the required batteries (typically AAA, check remote compartment for specifics) ensuring correct polarity.
Operating Instructions
Using the Control Panel
The heater features a control panel at its base. Press the power button to turn the unit on or off. Additional buttons may allow for cycling through power levels or activating oscillation, if available.
Using the Remote Control
The remote control provides convenient access to the heater's functions from a distance.
- Power Button (U): Press to turn the heater ON or OFF.
- Power Level Buttons (P1, P2): Use these buttons to select different heating power levels. P1 typically represents a lower power setting, and P2 a higher setting (e.g., 1000W and 2000W).
- Light/Oscillation Button (bulb icon): This button may control an integrated light function or activate the oscillation feature, if present on your model.
Maintenance
Regular maintenance ensures optimal performance and longevity of your heater.
- Cleaning: Always unplug the heater and allow it to cool completely before cleaning. Use a soft, damp cloth to wipe the exterior surfaces. Do not use abrasive cleaners, solvents, or harsh chemicals as these can damage the heater's finish. Do not immerse the heater in water.
- Storage: When not in use for extended periods, store the heater in a cool, dry place. It is recommended to store it in its original packaging to protect it from dust and damage.
- Internal Cleaning: Do not attempt to open or clean the interior of the heater. Refer to qualified service personnel for any internal maintenance.
Troubleshooting
If you experience issues with your heater, please consult the following common problems and solutions:
| Problem | Possible Cause | Solution |
|---|---|---|
| Heater does not turn on. | No power supply. Remote control batteries are dead. | Ensure the power cord is securely plugged into a working outlet. Replace remote control batteries. |
| Insufficient heat output. | Incorrect power level selected. Room size exceeds heater capacity. | Select a higher power level (e.g., P2). Ensure the heater is appropriate for the room size (up to 18m²). |
| Heater suddenly turns off. | Overheating protection activated. | Unplug the heater and allow it to cool down for at least 30 minutes. Check for any obstructions around the heater. Plug it back in and restart. If the problem persists, contact customer support. |
If the problem persists after trying these solutions, please contact PUR LINE customer support for assistance.
Specifications
The following are the technical specifications for the PUR LINE HEATY EX2000 AC Halogen Heater:
| Feature | Detail |
|---|---|
| Brand | PUR LINE |
| Model | HEATY EX2000 AC |
| Power Output | 2000 W |
| Dimensions (H x Base Diameter) | 100.5 cm x 29 cm (approx.) |
| Product Dimensions (L x W x H) | 15 x 15 x 95 cm (as per product data, note: 950cm in raw data is likely a typo) |
| Weight | 1 kg |
| IP Rating | IP55 (Protection against dust and splashing water) |
| Special Features | Remote Control |
| Heating Method | Radiant (Halogen, Carbon Fiber Elements) |
| Power Source | Electric Cable |
| Indoor/Outdoor Use | Indoor/Outdoor (covered areas) |
| Recommended Use Area | Up to 18 m² |

Diagram illustrating the dimensions of the PUR LINE HEATY EX2000 AC Halogen Heater. The heater stands approximately 100.5 cm (39.6 inches) tall, with a base diameter of 29 cm (11.4 inches). The main body width is 18 cm (7.1 inches) and depth is 8.5 cm (3.3 inches).
Warranty and Support
For information regarding warranty coverage, technical support, or replacement parts, please refer to the warranty card included with your purchase or contact the retailer or manufacturer directly. Keep your proof of purchase for any warranty claims.