Serta Plush Heated Mattress Pad (Model ST55-0256)

1. Introduction

The Serta Plush Heated Mattress Pad is designed to provide warmth and comfort, enhancing your sleep experience during colder seasons. This electric bed warmer features advanced technology for personalized heat control and includes safety features for peace of mind. Its soft, plush material also helps keep your mattress clean and fresh.

2. Important Safety Information

Please read all instructions carefully before using this product and retain for future reference. Failure to follow these safety guidelines may result in fire, electric shock, or injury.

• DO NOT LEAVE CONTROLLER COVERED WHEN IN USE TO AVOID OVERHEATING. Ensure the controller is always in an open, well-ventilated area.
• This product is ETL certified and independently tested to meet the highest safety standards.
• Do not use with infants, invalids, or anyone insensitive to heat.
• Avoid pinching or kinking the heating wires. Do not use if the cord or controller is damaged.
• Do not use with adjustable beds unless specifically designed for such use. Ensure wires are not pinched when adjusting the bed.
• Always unplug the mattress pad from the power outlet when not in use or before cleaning.

3. Package Contents

Your Serta Plush Heated Mattress Pad package includes:

• 1 x Serta Plush Heated Mattress Pad (Full Size: 54"W x 75"L + 15"D)
• 1 x Heat Setting Controller (For Full, Twin, Twin XL sizes)
• Note: Queen and larger sizes include 2 controllers for dual-zone temperature control.

4. Setup Instructions

1. Prepare Your Bed: Ensure your mattress is clean and dry before placing the heated mattress pad.
2. Position the Mattress Pad: Lay the Serta Plush Heated Mattress Pad flat on top of your mattress, ensuring the connector for the controller is positioned at the foot end of the bed.
3. Secure the Pad: The mattress pad features a deep elastic pocket designed to fit mattresses up to 17 inches thick. Stretch the elasticized skirt over all four corners of your mattress to ensure a snug and secure fit.
4. Connect the Controller: Plug the controller cord securely into the connector on the mattress pad. Ensure the connection is firm.
5. Plug into Power: Plug the power cord from the controller into a standard 120V AC electrical outlet. Ensure the cord is not pinched between the mattress and bed frame.

Description: This image shows the Serta Plush Heated Mattress Pad laid out smoothly on a full-sized bed, with the controller visible near the foot of the bed. The pad's deep pocket design ensures a secure fit around the mattress.

Description: A close-up view highlights the elasticized deep pocket of the mattress pad, demonstrating how it stretches to fit securely around the corner of a thick mattress, up to 17 inches.

Setup Video Guide

Video Description: This video demonstrates the installation process of the Serta Plush Heated Mattress Pad, showing how to properly place it on the mattress and connect the controller.

5. Operating Instructions

The Serta Heated Mattress Pad controller allows you to customize your warmth and set an automatic shut-off timer.

5.1 Controller Features

Description: This image provides a detailed view of the Serta controller, highlighting its LCD display, On/Off button, heat adjustment buttons (+/-), and timer adjustment buttons (+/-).

5.2 Power On/Off

• Press the ON/OFF button to turn the mattress pad on or off.

5.3 Adjusting Heat Settings

• The controller offers 10 heat settings.
• Use the + button to increase the heat level and the - button to decrease it. The current heat level will be displayed on the LCD screen.
• Heat ranges from approximately 78°F to 98°F (temperature may vary based on ambient room temperature).

5.4 Setting the Auto Shut-Off Timer

• The mattress pad features a 1-12 hour auto shut-off safety timer.
• Press the TIMER button to cycle through the available timer settings in 1-hour increments. The selected duration will be displayed.
• The pad will automatically turn off after the set time has elapsed.

5.5 Dual Control (Queen and Larger Sizes)

For Queen and larger sizes, your mattress pad comes with two controllers, allowing independent temperature adjustment for each side of the bed. Each person can set their preferred heat level and auto shut-off time without affecting the other side.

Operation Video Guide

Video Description: This video highlights the benefits of the Serta Heated Mattress Pad, including its energy-saving potential and the comfort it provides. It also briefly shows the dual-zone control feature for larger sizes.

6. Care and Maintenance

The Serta Plush Heated Mattress Pad is conveniently machine washable. Follow these instructions carefully to ensure longevity and proper function:

1. Disconnect Power: Always unplug the mattress pad from the wall outlet and disconnect the controller(s) from the pad before washing.
2. Washing: Machine wash on a gentle or delicate cycle in cold water with minimal detergent. Do not bleach.
3. Rinsing: Rinse thoroughly in cold water.
4. Drying: Remove immediately after the spin cycle. Tumble dry on medium or low heat for approximately 5 minutes. Gently stretch the pad to its original shape and hang to finish drying. Ensure the pad is completely dry before reconnecting to power.
5. Do NOT: Do not iron, dry clean, or use clothes pins for hanging.

Description: This graphic illustrates the step-by-step process for washing and drying the heated mattress pad, emphasizing cold water wash, gentle cycles, and air drying methods.

7. Troubleshooting

If your Serta Plush Heated Mattress Pad is not functioning as expected, please refer to the following common issues and solutions:

• No Heat or Intermittent Heat:
  - Ensure all cords are securely plugged into the mattress pad and the wall outlet.
  - Check if the wall outlet is functional by plugging in another appliance.
  - Verify the controller is not covered by bedding or other items, which could cause it to overheat and shut off.
• Controller Display Not Working:
  - Unplug the mattress pad from the wall outlet for 5 minutes, then plug it back in. This may reset the controller.
  - Ensure the controller cord is firmly connected to the mattress pad.
• Uneven Heating:
  - Ensure the mattress pad is laid flat and smooth on the mattress without any folds or bunched areas.
• Pad Feels Too Hot:
  - Immediately reduce the heat setting on the controller.
  - Ensure the controller is not covered. If the issue persists, discontinue use and contact customer support.

8. Product Specifications

9. Warranty & Support

This Serta Plush Heated Mattress Pad comes with a 5-year warranty from the date of purchase, covering defects in materials and workmanship under normal use.

For warranty claims, technical support, or any inquiries regarding your product, please contact the manufacturer:

• Manufacturer: E&E Co. Ltd DBA JLA Home
• Refer to the contact information provided in your product packaging or visit the official Serta website for the most up-to-date support details.