1. Introduction
This manual provides essential information for the safe and efficient operation, installation, and maintenance of your YORK ICEBERG High Wall Split Air Conditioner. Please read it thoroughly before using the appliance and keep it for future reference.
The YORK ICEBERG series is designed to provide a comfortable indoor environment with features such as low noise operation, 3D air flow, Golden Fin coating for durability, Nano-Aqua filter for air purification, and Wi-Fi readiness for remote control.
2. Safety Information
Always follow basic safety precautions to reduce the risk of fire, electric shock, or injury.
- Ensure the power supply matches the unit's specifications.
- Do not operate the unit with wet hands.
- Keep children away from the unit.
- Do not block air inlets or outlets.
- For installation and maintenance, always consult qualified personnel.
3. Product Components
Your YORK ICEBERG High Wall Split Air Conditioner consists of an indoor unit and an outdoor unit, along with a remote control.

Figure 3.1: YORK ICEBERG Indoor Unit. This image shows the sleek white indoor unit of the YORK ICEBERG air conditioner, featuring the YORK logo and an 'ICEBERG' label, with a 'Wi-Fi' indicator on the top right corner.

Figure 3.2: YORK ICEBERG Outdoor Unit. This image displays the outdoor condenser unit of the YORK ICEBERG air conditioner, featuring a large fan grille and the YORK ICEBERG branding.

Figure 3.3: YORK ICEBERG Remote Control. This image illustrates the remote control for the YORK ICEBERG air conditioner, showing various buttons for mode selection, temperature adjustment, fan speed, timer, and special features like sleep and Wi-Fi.
4. Setup and Installation
Installation of this split system air conditioner requires professional expertise. Please contact a certified technician for proper installation to ensure safety and optimal performance.
4.1 Pre-Installation Checks
- Verify that the installation site can support the weight of both indoor and outdoor units.
- Ensure proper drainage for the indoor unit.
- Check for adequate space around the outdoor unit for proper airflow.
4.2 Wi-Fi Setup (If Applicable)
Your unit is Wi-Fi ready. To enable remote control via a smartphone or tablet, download the official YORK smart home application and follow the in-app instructions for pairing your device. Ensure your home Wi-Fi network is stable during the setup process.
5. Operating Instructions
Familiarize yourself with the remote control functions for efficient operation.
5.1 Basic Operation
- Power On/Off: Press the ON/OFF button to start or stop the unit.
- Mode Selection: Press the MODE button to cycle through modes: Cool, Heat, Fan, Dry, Auto.
- Temperature Adjustment: Use the TEMP UP/DOWN buttons to set your desired temperature.
- Fan Speed: Press the FAN button to adjust fan speed (Auto, Low, Medium, High).
5.2 Advanced Features
- Sleep Mode: Activates a quiet operation mode for comfortable sleep.
- Timer Function: Set the unit to turn on or off automatically at a specified time.
- 3D Air Flow: Ensures even distribution of air throughout the room.
- Wi-Fi Control: Manage your air conditioner remotely using the dedicated mobile application.
6. Maintenance
Regular maintenance ensures optimal performance and extends the lifespan of your air conditioner.
6.1 Air Filter Cleaning
The Nano-Aqua filter and other filters should be cleaned regularly, typically every two weeks, or more often depending on usage and air quality.
- Turn off the power supply to the unit.
- Open the front panel of the indoor unit.
- Remove the air filters.
- Clean filters with a vacuum cleaner or wash them with lukewarm water.
- Allow filters to dry completely before reinserting.
- Close the front panel.
6.2 Outdoor Unit Maintenance
Periodically check the outdoor unit for obstructions (leaves, debris) and clean the coils if necessary. This should ideally be done by a professional technician.
7. Troubleshooting
Before contacting service, refer to the following table for common issues and solutions.
| Problem | Possible Cause | Solution |
|---|---|---|
| Unit does not start | No power; circuit breaker tripped; remote control batteries low. | Check power supply; reset circuit breaker; replace remote control batteries. |
| Insufficient cooling/heating | Dirty air filters; blocked outdoor unit; wrong mode selected; room too large. | Clean air filters; clear obstructions from outdoor unit; select correct mode; ensure unit capacity matches room size. |
| Water leakage from indoor unit | Blocked drain hose; improper installation. | Clear drain hose; contact a professional for inspection. |
| Unusual noise | Loose parts; foreign objects in fan; unit not level. | Inspect for loose parts; remove foreign objects; ensure unit is level. If noise persists, contact service. |
8. Specifications
Key technical specifications for the YORK ICEBERG High Wall Split Air Conditioner, Model YHGE36XT3CFE-R4.
| Feature | Specification |
|---|---|
| Model Number | YHGE36XT3CFE-R4 |
| Cooling Capacity | 31200 British Thermal Units (BTU) |
| Heating Function | Yes |
| Power Source | Corded Electric |
| Voltage | 115 Volts |
| Noise Level | 56 dB |
| Filter Type | Nano-Aqua Filter |
| Special Features | Heating And Cooling Function, Wi-Fi Ready, Golden Fin, 3D Air Flow, Low Noise |
| Item Weight | 65 Kilograms |
| Product Dimensions | 283 x 1369 x 37.9 cm (Indoor Unit) |

Figure 8.1: Energy Efficiency Label. This image shows the Saudi Standards, Metrology and Quality Organization (SASO) energy efficiency label for the air conditioner, detailing cooling capacity (31200 BTU), SEER (10.25), and annual energy consumption (10500 kWh).
For verification of the energy efficiency certificate, please visit: SASO Certificate Authentication
9. Warranty Information
YORK products are covered by a manufacturer's warranty. Specific warranty terms and conditions may vary by region and retailer. Please refer to your purchase documentation or contact your local YORK service center for detailed warranty information.
Protection plans are available for extended coverage:
- 1 Year Accidental Damage Protection Plan
- 2 Years Accidental Damage Protection Plan
- 1 Year Extended Warranty Plan
These plans are typically offered at the point of purchase and provide additional coverage beyond the standard manufacturer's warranty.
10. Customer Support
For technical assistance, service requests, or inquiries regarding your YORK ICEBERG Air Conditioner, please contact YORK customer support or your authorized dealer.
Refer to your product packaging or the official YORK website for contact details specific to your region.





