PuraFlame EF361B

PuraFlame 16-inch Electric Fireplace Log Heater (Model EF361B) Instruction Manual

Model: EF361B

Introduction

Thank you for purchasing the PuraFlame Electric Fireplace Log Heater. This manual provides important information for the safe operation, installation, maintenance, and troubleshooting of your new electric fireplace log heater. Please read all instructions carefully before using the product and retain this manual for future reference.

Important Safety Information

WARNING: To reduce the risk of fire, electric shock, or injury, observe the following:

Package Contents

Please check that all components are present and undamaged. Contact customer service if any items are missing or damaged.

Product Overview

The PuraFlame Electric Fireplace Log Heater is designed to provide realistic flame effects and supplemental heat. It features a compact design suitable for various fireplace openings or freestanding use.

PuraFlame Electric Fireplace Log Heater, front view

Figure 1: Front view of the PuraFlame Electric Fireplace Log Heater, showcasing the realistic log set and ember bed with flame effects.

PuraFlame Electric Fireplace Log Heater, front view with controls

Figure 2: Front view of the log heater, highlighting the control panel on the right side.

PuraFlame Electric Fireplace Log Heater, side view with controls

Figure 3: Side view of the log heater, showing the power switch and thermostat knob.

Key Components:

Setup Instructions

The PuraFlame Electric Fireplace Log Heater is designed for easy setup with no complex installation required. It is suitable for freestanding use or placement within existing fireplace openings.

  1. Unpack the Unit: Carefully remove the log heater from its packaging. Retain packaging for future storage or transport.
  2. Placement:
    • Place the unit on a firm, level surface.
    • Ensure the unit is positioned at least 3 feet (0.9 m) away from combustible materials such as curtains, furniture, bedding, and paper.
    • If placing in an existing fireplace opening, ensure the opening dimensions are sufficient to accommodate the unit (16" W x 12.5" H x 9.4" D). No vents are required for the unit itself.
  3. Electrical Connection:
    • Ensure the power switch on the unit is in the "OFF" position.
    • Plug the power cord directly into a 120V, 60Hz grounded electrical outlet. Do not use extension cords or power strips.
PuraFlame Electric Fireplace Log Heater placed inside a white fireplace mantel

Figure 4: The electric log heater positioned within a decorative fireplace mantel, demonstrating a typical setup.

Operating Instructions

The PuraFlame Electric Fireplace Log Heater offers simplified controls for flame effects and heating functions.

Control Panel:

The control panel is located on the right side of the unit (refer to Figure 2 and Figure 3 for visual reference).

Basic Operation:

  1. To Turn On Flame Effect: Flip the main power switch to "I" (ON), then flip the flame effect switch to "I" (ON). The realistic logs and ember bed will illuminate with dynamic flame visuals.
  2. To Turn On Heater:
    • Ensure the main power switch is "ON".
    • Select the desired heat output by flipping one or both heater power switches (750W or 1500W).
    • Adjust the thermostat knob to your preferred temperature setting. The heater will activate when the room temperature falls below the set point and deactivate when it reaches the set point.
  3. To Turn Off: Flip all switches to "O" (OFF) and then unplug the unit from the wall outlet when not in use for extended periods.
Close-up view of the realistic log set and glowing ember bed

Figure 5: Detailed view of the illuminated log set and ember bed, demonstrating the life-like flame effect.

Maintenance

Regular maintenance ensures the longevity and optimal performance of your electric fireplace log heater. Always unplug the unit before performing any maintenance.

Troubleshooting

If you experience issues with your PuraFlame Electric Fireplace Log Heater, refer to the following common problems and solutions:

ProblemPossible CauseSolution
Unit does not turn on.
  • Not plugged in.
  • Main power switch is OFF.
  • Circuit breaker tripped.
  • Overheat protection activated.
  • Ensure unit is securely plugged into a grounded outlet.
  • Flip main power switch to ON.
  • Check household circuit breaker and reset if tripped.
  • Unplug unit for 5 minutes, then plug back in.
No heat output.
  • Heater power switches are OFF.
  • Thermostat set too low.
  • Overheat protection activated.
  • Flip heater power switches to ON (750W or 1500W).
  • Increase thermostat setting.
  • Unplug unit for 5 minutes, then plug back in.
Flame effect not working.
  • Flame effect switch is OFF.
  • Main power switch is OFF.
  • Flip flame effect switch to ON.
  • Flip main power switch to ON.
Unit makes unusual noise.
  • Normal fan operation.
  • Obstruction in fan/heater area.
  • A low hum from the fan is normal during heating.
  • Unplug unit and check for any obstructions in the vents.

If the problem persists after trying these solutions, please contact PuraFlame customer service.

Specifications

FeatureDetail
Model NumberEF361B
Power SourceCorded Electric
Voltage120V, 60Hz
Heat Output750W / 1500W
Dimensions (D x W x H)9.4" x 16" x 12.5"
MaterialMetal, Resin
Installation TypeFreestanding
Item Weight9.3 pounds
CertificationsCSA certified
Diagram showing the dimensions of the PuraFlame Electric Fireplace Log Heater

Figure 6: Dimensional diagram of the PuraFlame Electric Fireplace Log Heater, indicating width, height, and depth.

Warranty and Customer Support

Warranty: This PuraFlame Electric Fireplace Log Heater (Model EF361B) comes with a one-year limited warranty from the date of purchase. This warranty covers defects in materials and workmanship under normal use. It does not cover damage resulting from misuse, accident, modification, or unauthorized repair.

Customer Support: For any questions, assistance, or warranty claims, please contact PuraFlame customer service. Our team is ready to help you with any issues you may encounter.

Please visit the official PuraFlame website for contact information or refer to your purchase documentation.

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