Thermex Digital Water Heater User Manual

1. Introduction

Thank you for choosing the Thermex Digital WiFi Water Heater. This manual provides essential information for the safe and efficient operation, installation, and maintenance of your new appliance. Please read this manual thoroughly before installation and use, and keep it for future reference.

The Thermex Digital series, including the 30-V, 50-V, and 80-V models, features advanced technology such as an electronic anode for maintenance-free operation, an anti-legionella function for safety, and integrated WiFi connectivity for smart control via a dedicated smartphone app. Its BIO-Email tank coating ensures durability and environmental friendliness.

2. Safety Instructions

Important: Always follow basic safety precautions when using electrical appliances to reduce the risk of fire, electric shock, and injury to persons.

• Ensure the power supply matches the appliance's specifications (230 Volts).
• Installation must be performed by a qualified professional in accordance with local regulations.
• Do not operate the water heater if it is damaged or malfunctioning.
• This appliance is not a high-voltage instantaneous water heater. Installation can be done without approval from the grid operator.
• The supplied 3-way safety valve (inlet combination) must be installed. It functions as an overpressure valve and non-return valve.
• In case of power failure, the device switches to standby mode. It must be manually switched back on when power is restored.
• Keep children and unauthorized persons away from the appliance during operation.
• Do not attempt to repair or modify the appliance yourself. Contact qualified service personnel.

3. Setup and Installation

The Thermex Digital water heater is designed for vertical wall mounting. Ensure the mounting surface is strong enough to support the full weight of the water heater when filled.

3.1 Unpacking

Carefully remove the water heater from its packaging. Check for any signs of damage. The package includes:

• Thermex Digital Water Heater (Boiler)
• User Manual (this document)
• 3-way Safety Valve (Inlet Combination)
• Wall Anchors

3.2 Mounting

Use the provided wall anchors to securely mount the water heater vertically. Refer to the dimensions for proper placement:

• Dimensions (D x W x H): 390 x 390 x 778 mm (for 50-V model)
• Weight (empty): 17 Kilograms

Figure 1: Thermex Digital Water Heater main unit. This image shows the full vertical unit with the digital display at the bottom.

3.3 Plumbing Connections

Connect the water inlet and outlet pipes. Install the 3-way safety valve on the cold water inlet. Ensure all connections are watertight and comply with local plumbing codes.

3.4 Electrical Connection

Connect the water heater to a grounded 230 Volt power supply. The appliance has a power consumption of 2000 Watts. Ensure the electrical circuit can handle this load. This product is not a high-voltage instantaneous water heater, and installation can proceed without specific grid operator approval.

4. Operating Instructions

The Thermex Digital water heater features an intuitive LCD display and three push buttons for easy operation.

4.1 Control Panel Overview

Figure 2: Close-up of the Thermex Digital Water Heater control panel. The display shows "58" degrees Celsius, with indicators for Electronic Anode, Anti-Bacteria, WiFi, Heating/Warming, Temperature, Setting, and Power buttons.

The LCD display shows the set water temperature and the current water temperature. The three push buttons allow for easy control:

• Temperature Button: Adjusts the desired water temperature (up to 75 degrees Celsius).
• Setting Button: Accesses additional settings, including power adjustment and SMART energy-saving program activation.
• Power Button: Turns the appliance on or off.

4.2 Initial Start-up

1. Ensure the water heater is filled with water before switching on the power.
2. Press the Power button to turn on the appliance.
3. Use the Temperature button to set your desired water temperature. The maximum temperature is 75 degrees Celsius.
4. The display will show the current water temperature and the heating indicator will illuminate.

The heating time for a 50-liter unit is approximately 1 hour and 19 minutes to reach maximum temperature.

4.3 WiFi Connectivity and App Control

The Thermex Digital WiFi water heater can be controlled remotely via a smartphone app. Download the free app from your device's App Store.

• App Features:
  • Switch the boiler on or off.
  • Set the desired temperature.
  • Adjust power settings.
  • Activate the SMART energy-saving program.
• Follow the in-app instructions to connect your water heater to your home WiFi network.

4.4 Anti-Legionella Function

This model features an automatic anti-legionella function for enhanced safety, which periodically heats the water to a temperature sufficient to prevent bacterial growth.

5. Maintenance

Regular maintenance ensures the longevity and efficient operation of your Thermex Digital water heater.

5.1 Electronic Anode

The water heater is equipped with an electronic anode. This advanced feature eliminates the need for traditional sacrificial anodes, making the appliance maintenance-friendly and removing the cost of replacement anodes during servicing.

5.2 Cleaning

Clean the exterior of the water heater with a soft, damp cloth. Do not use abrasive cleaners or solvents.

5.3 Periodic Checks

• Periodically check the 3-way safety valve for proper operation.
• Inspect plumbing connections for any signs of leaks.
• Ensure the power cord and plug are in good condition.

For any internal maintenance or repairs, contact a qualified service technician.

6. Troubleshooting

This section addresses common issues you might encounter with your Thermex Digital water heater.

If the problem persists after attempting these solutions, please contact Thermex customer support.

7. Technical Specifications

For detailed energy information, refer to the product information sheet:

Figure 3: Energy label for Thermex Digital Water Heater, showing Energy Class B and annual energy consumption.

Figure 4: Product information sheet for Thermex Digital Water Heater, detailing specifications in French. Key information includes model THEBOIDIG50V, energy class B, 41% efficiency, 1261 kWh/annum, 75 degrees thermostat setting, 15 dB noise level, and smart indication. EPREL registration number 1737723.

For more details, visit the EPREL database.

8. Warranty

Thermex provides a full 2-year warranty on the appliance from the date of purchase. This warranty covers manufacturing defects and malfunctions under normal use. Please retain your proof of purchase for warranty claims.

The warranty does not cover damage caused by improper installation, misuse, neglect, unauthorized repairs, or natural disasters.

9. Customer Support

For technical assistance, troubleshooting, or warranty claims, please contact Thermex customer support:

• Manufacturer: Thermex
• Seller: Thermona (on Amazon.de)
• Service Provider: KIIP B.V.
• Email: info@kiip.de
• Website: https://www.kiip-bv.nl
• Phone: +31229842424
• Address: Wester Boekelweg 21A, 1718MJ Hoogwoud, Nederland

You can also visit the official Thermex store on Amazon for more information: Thermex Store