EWO'S MR20GA

EWO'S Voice Magic Remote Instruction Manual

Model: MR20GA

Introduction

This instruction manual provides detailed information on the setup, operation, and maintenance of your EWO'S Voice Magic Remote Control. Designed for seamless interaction with LG OLED, QNED, NanoCell, and WebOS Smart TVs, this remote offers intuitive control with its pointing, wheel, and voice functions. Please read this manual thoroughly to ensure optimal performance and longevity of your device.

Key Features

Intuitive Control: Features mouse-like pointing and wheel control for easy navigation.
Voice Functionality: Supports voice commands for Google Assistant and Alexa, allowing for quick content search and control.
Shortcut Buttons: Includes preset shortcut buttons for popular streaming services, providing quick access to your favorite content.
Wide Compatibility: Compatible with a broad range of LG OLED, UHD, NanoCell 4K, and 8K WebOS Smart TV models from various series (ZX, WX, GX, CX, BX, W9, E9, C9, B9, NANO series, SM series, UN series, UM series).
Replacement Model: Can replace AN-MR18BA, AN-MR19BA, AN-MR20GA, AN-MR21GA, MR22GN, MR22GA, MR23GN, MR23GA, MR24GN magic remotes.
Ergonomic Design: Lightweight and comfortable hand-hold design for extended use.

Image: The EWO'S Voice Magic Remote Control, showcasing its sleek black design and button layout.

Setup

1. Battery Installation

The remote control requires two 1.5V AA batteries. Ensure correct polarity when inserting the batteries.

Open the battery compartment cover on the back of the remote control.
Insert two AA batteries, matching the (+) and (-) terminals as indicated inside the compartment.
Close the battery compartment cover securely.

Image: Illustration showing the battery compartment of the remote control and how to insert two AA batteries.

2. Pairing the Remote Control

Before using the Magic Remote, it must be paired with your LG Smart TV. This process is required for new remotes or when using the remote with a different TV.

Ensure your TV is turned on.
Point the Magic Remote at your TV screen.
Press the Wheel (OK) button on the remote control. The remote should automatically register with the TV.
If the pointer is not working or the remote fails to pair, press and hold the GUIDE button for more than 5 seconds to disconnect and re-register the motion sensor remote control.

Easy pairing instructions for the Magic Remote

Image: Visual guide demonstrating how to pair the remote by pointing it at the TV and pressing the GUIDE button.

Operating Instructions

The EWO'S Voice Magic Remote offers multiple ways to interact with your TV.

Pointer and Wheel Control

Move the remote to control the on-screen pointer. Press the Wheel (OK) button to select items. The wheel can also be used for scrolling through menus and content.

Remote control with pointing, click, and scroll functions

Image: Diagram illustrating the pointing, wheel, and voice functions of the remote control.

Voice Recognition

Press and hold the Voice Recognition button (microphone icon) and speak your command. Ensure your TV has an active internet connection for voice recognition features to work correctly.

Voice function button on the remote control

Image: Close-up of the remote highlighting the voice function button.

Image: A visual demonstrating how to use the voice function to control the TV.

Button Functions

Button	Function
POWER	Turns the TV on or off.
NUMBER BUTTONS (0-9)	Enters numbers.
DASH (-)	Inserts a dash between numbers such as 2-1 and 2-2.
LIST / QUICK ACCESS	Accesses saved channels or program lists. QUICK ACCESS allows direct access to a specified app or Live TV.
VOLUME (+/-)	Adjusts the volume level.
MUTE	Mutes all sounds.
HOME	Accesses the Home menu.
Q. SETTINGS	Accesses the Quick Settings.
BACK	Returns to the previous screen.
INPUT	Changes the input source.
STREAMING SERVICE BUTTONS	Connects to dedicated streaming services (e.g., Netflix, Prime Video).
COLOR BUTTONS	These access special functions in some menus.
GUIDE	Shows channels or program guide.
CONTROL BUTTONS (Play/Pause)	Controls media content.

Detailed button layout and functions of the remote control

Image: A comprehensive diagram labeling each button on the remote and its corresponding function.

Compatibility

This EWO'S Voice Magic Remote is designed for broad compatibility with various LG Smart TV models and can serve as a replacement for several original LG Magic Remote models.

Compatible LG TV Models:

OLED UHD NanoCell 4K 8K WebOS Smart TV Models: ZX, WX, GX, CX, BX, W9, E9, C9, B9 series.
NANO Series: NANO99, NANO97, NANO95, NANO91, NANO90, NANO86, NANO81, NANO80.
SM Series: SM99, SM95, SM90, SM86, SM81.
UN Series: UN85, UN81, UN80, UN74, UN73, UN71.
UM Series: UM80, UM75, UM73, UM71, UM6970 series.

Replacement for LG Magic Remote Models:

AN-MR18BA
AN-MR19BA
AN-MR20GA
AN-MR21GA
MR22GN, MR22GA
MR23GN, MR23GA
MR24GN

Note: This remote is NOT compatible with AKB75095307 or AN-MR500 models.

Compatibility chart for EWO'S Magic Remote with various LG TV models

Image: A visual representation of the remote's compatibility with different LG TV types, including OLED, NanoCell, UHD, and QNED models.

Comparison of EWO'S Magic Remote with older LG Magic Remote models

Image: A comparison showing the EWO'S remote alongside several older LG Magic Remote models it can replace, specifically for 2018-2022 models.

Maintenance

To ensure the longevity and proper functioning of your remote control, follow these maintenance guidelines:

Cleaning: Use a soft, dry cloth to clean the remote. Do not use liquid cleaners or abrasive materials.
Storage: Store the remote in a cool, dry place away from direct sunlight and extreme temperatures.
Battery Replacement: Replace batteries when the remote's performance degrades. Remove batteries if the remote will not be used for an extended period to prevent leakage.
Avoid Drops: Protect the remote from physical impact, as drops can damage internal components.

Troubleshooting

Problem	Possible Cause / Solution
Remote not responding.	Check if batteries are inserted correctly and have sufficient charge. Replace if necessary. Ensure there are no obstructions between the remote and the TV's sensor.
Pointer not appearing or working.	Re-pair the remote by pressing and holding the GUIDE button for more than 5 seconds. Ensure the TV's motion sensor feature is enabled in its settings.
Voice function not working.	Verify that your TV is connected to the internet. Check TV settings to ensure voice recognition is enabled. Speak clearly and directly into the microphone on the remote.
Remote not controlling TV after battery change.	Re-pair the remote as described in the "Setup" section.

Specifications

Brand: EWO'S
Model Number: MR20GA
Product Dimensions: 6 x 6 x 0.01 inches
Item Weight: 3.52 ounces
Power Source: 2 x AA batteries (not included)
Color: Black
Special Features: Pointer Control, Keystroke Sensitivity, Signal Stabilization, Voice Search
Compatible Devices: Television (LG Smart TVs)

Image: A visual representation of the remote's dimensions, highlighting its compact and ergonomic design.

Warranty and Support

For any questions, technical support, or warranty claims, please contact EWO'S customer service through the retailer where you purchased the product. Refer to your purchase receipt for specific warranty details and contact information.

You can also visit the official EWO'S store on Amazon for more information and support: EWO'S Amazon Store.

Ask a question about this manual

Ask about setup, troubleshooting, compatibility, parts, safety, or missing instructions. Manuals+ will review the question and use this page’s manual context to help answer it.