1. Introduction
Thank you for choosing the FULLJA 11-inch 2K Smart Digital Picture Frame. This device allows you to display your cherished photos and videos with a stunning 2K resolution IPS touchscreen. With built-in Wi-Fi, you can easily share memories with family and friends from anywhere using the dedicated application or email. This manual provides detailed instructions for setup, operation, and maintenance to ensure optimal use of your digital picture frame.
2. Package Contents
Please verify that all items are present in the package:
- FULLJA 11-inch 2K Smart Digital Picture Frame (Model 118-J)
- Power Adapter
- User Manual (this document)
- Stand (if applicable, check packaging)
3. Product Overview
The FULLJA 11-inch 2K Smart Digital Picture Frame features an 11-inch IPS touchscreen display with 2176x1600 resolution. It supports 2.4G and 5G Wi-Fi for wireless photo and video sharing. The frame includes 32GB of internal memory and offers various customizable settings.

Figure 3.1: Front view of the FULLJA 11-inch 2K Smart Digital Picture Frame. This image shows the black frame with a picture of a baby on a dock, and a smartphone displaying the companion app interface.

Figure 3.2: Close-up of the 11-inch IPS 2K touchscreen display. A hand is shown interacting with the touch screen, which displays a picture of a child wearing sunglasses.

Figure 3.3: A person holding the FULLJA 11-inch 2K Full HD WiFi Digital Picture Frame, illustrating its size and display quality. Icons for slideshow, brightness adjustment, sleep mode, and touch screen are visible on the left.
4. Setup
4.1 Powering On
- Connect the power adapter to the DC port on the back of the frame.
- Plug the power adapter into a wall outlet.
- The frame will automatically power on and display the startup screen.
4.2 Connecting to Wi-Fi
A stable Wi-Fi connection is required for sharing photos and videos via the app or email.
- On the frame's touchscreen, navigate to Settings.
- Select Wi-Fi.
- Choose your desired 2.4G or 5G Wi-Fi network from the list.
- Enter the Wi-Fi password and tap Connect.
- Once connected, a Wi-Fi icon will appear on the screen.
4.3 App Installation and Pairing
The dedicated VPhoto app allows you to manage and send photos remotely.
- Download the VPhoto app from your smartphone's app store (iOS App Store or Google Play Store).
- Open the VPhoto app and create an account or log in.
- On your FULLJA frame, go to Settings > My Frame (or similar option to find the frame ID).
- In the VPhoto app, select Add Device and enter the unique Frame ID displayed on your digital picture frame.
- Confirm the pairing request on your digital picture frame.

Figure 4.1: The digital picture frame displaying an image, alongside a smartphone showing the VPhoto app, illustrating the app's role in photo sharing.
5. Operating Instructions
5.1 Uploading Photos and Videos
You can upload media to your frame using the VPhoto app or via email.
- Via VPhoto App: Open the VPhoto app on your smartphone, select the frame, choose photos/videos from your gallery, and tap Send.
- Via Email: Each frame has a unique email address. You can find this in the frame's settings. Send photos/videos as attachments to this email address.

Figure 5.1: The digital picture frame showcasing a collage of family moments, demonstrating its ability to display multiple images.
5.2 Display Settings
Customize how your photos and videos are displayed.
- Slideshow Mode: Adjust interval, transition effects, and order of photos. Access these settings by tapping the screen during a slideshow.
- Brightness: Adjust screen brightness in the Settings menu to suit your environment.
- Sleep Mode: Schedule the frame to turn off and on automatically at specific times to conserve energy.

Figure 5.2: The digital picture frame surrounded by icons indicating its multiple functions, including Vphoto App, WiFi, HD, Split Screen, Adjustable Brightness, Touch Screen, Slideshow, Built-in 32GB, Smart Motion Sensor, Alarm, Clock, Weather, Calendar, and Text Caption.
5.3 Customization Options
Enhance your frame's functionality with additional features:
- Music: Play background music during slideshows.
- Weather & Calendar: Display current weather information and a calendar.
- Captions: Add text captions to your photos.
5.4 Motion Sensor
The integrated motion sensor can automatically activate the display when movement is detected, and turn it off when no one is around. This feature can be enabled or disabled in the Settings menu.
6. Storage Management
The frame comes with 32GB of internal memory. You can also expand storage using an SD card (up to 64GB).
- To view available storage, go to Settings > Storage.
- To insert an SD card, locate the SD card slot on the frame and gently insert the card until it clicks into place.
- You can manage files, including deleting photos/videos, directly from the frame's interface or through the VPhoto app.

Figure 6.1: The digital picture frame highlighting its storage capabilities, including 32GB built-in memory and support for up to 64GB SD card expansion.

Figure 6.2: A digital picture frame displaying a baby and mother, with icons indicating support for 32GB internal storage, SD cards, and USB connectivity.
7. Troubleshooting
| Problem | Possible Cause | Solution |
|---|---|---|
| Frame does not power on. | Power adapter not connected or faulty. | Ensure the power adapter is securely connected to the frame and a working power outlet. Try a different outlet. |
| Cannot connect to Wi-Fi. | Incorrect password, weak signal, or network issue. | Verify the Wi-Fi password. Move the frame closer to the router. Restart your router and the frame. Ensure you are connecting to a 2.4G or 5G network. |
| Photos/videos not uploading via app. | Frame not paired, app issues, or network connectivity. | Ensure the frame is correctly paired with the VPhoto app. Check both the frame's and your phone's Wi-Fi connection. Restart the app and the frame. |
| Screen is unresponsive. | Temporary software glitch. | Perform a soft reset by unplugging the power adapter, waiting 10 seconds, and plugging it back in. |
| Images appear distorted or cropped. | Image resolution mismatch or display settings. | Adjust the display settings (e.g., zoom, fit to frame) in the frame's menu. Ensure images are of suitable resolution for the 2K display. |
8. Specifications
| Model Number | 118-J |
| Screen Size | 11 Inches |
| Display Resolution | 2176x1600 IPS Display (2K) |
| Internal Memory | 32GB |
| External Storage | Supports SD card (Max. 64GB) |
| Wi-Fi Connectivity | 2.4G / 5G |
| Compatible Devices | iPhone, Android (via VPhoto App) |
| Product Dimensions | 9.84 x 12.2 x 0.99 inches |
| Item Weight | 3.06 pounds |
| Color | Black |
9. Care and Maintenance
- Cleaning: Use a soft, dry, lint-free cloth to clean the screen and frame. Do not use liquid cleaners or sprays directly on the screen.
- Placement: Place the frame on a stable, flat surface away from direct sunlight, heat sources, and moisture.
- Handling: Avoid dropping the frame or subjecting it to strong impacts.
- Power: Always use the provided power adapter. Unplug the frame during electrical storms or when not in use for extended periods.
10. Warranty and Support
FULLJA provides a 1-year warranty for this product. Additionally, lifetime support and 24/7 customer service are available for any inquiries or assistance you may need. For support, please refer to the contact information provided with your product packaging or visit the official FULLJA website.



