1. Introduction
Thank you for choosing the BWE Freestanding Bathtub Faucet. This manual provides essential information for the safe installation, operation, and maintenance of your new faucet. Please read these instructions thoroughly before beginning installation and retain them for future reference. Proper installation and care will ensure optimal performance and longevity of your product.


2. Safety Information
Please observe the following safety precautions during installation and use:
- Always turn off the main water supply before beginning any plumbing work.
- Wear appropriate personal protective equipment, such as safety glasses and gloves.
- If you are unsure about any part of the installation process, consult a qualified plumber.
- Ensure all connections are secure to prevent leaks.
- Do not overtighten connections, as this can damage components.
- Test for leaks thoroughly after installation is complete.
3. Parts List
Verify that all components are present before beginning installation:
- Main Faucet Body
- Straight Pipe (Vertical Riser)
- Handheld Shower
- Shower Hose (59 inches)
- Water Supply Hoses (2)
- Cover Plate (Escutcheon)
- Mounting Hardware (Brass tripod base, expansion screws)
- Installation Instruction Manual

4. Setup (Installation)
This faucet is designed for floor-mounted installation. Professional installation is recommended.
4.1 Pre-Installation
- Ensure the floor is structurally sound to support the faucet and water lines.
- Confirm that hot and cold water supply lines are accessible at the desired installation location.
- Gather necessary tools: adjustable wrench, pipe wrench, plumber's tape, drill, level, measuring tape, safety glasses.
4.2 Floor Mounting
- Position the brass tripod base on the floor at the desired location. Mark the drilling points for the expansion screws.
- Drill holes according to the marked points. Insert the expansion screws.
- Secure the brass tripod base to the floor using the expansion screws. Ensure it is level and stable.
- Attach the straight pipe (vertical riser) to the secured base.
4.3 Connecting Water Supply
- Connect the hot and cold water supply hoses to the corresponding inlets on the faucet body. Use plumber's tape on threaded connections to ensure a watertight seal.
- Connect the other ends of the supply hoses to your home's hot and cold water lines.
- Carefully tighten all connections with an adjustable wrench, avoiding overtightening.
4.4 Faucet Assembly
- Attach the main faucet body to the top of the straight pipe.
- Connect the handheld shower hose to the designated outlet on the faucet body.
- Insert the handheld shower into its holder on the faucet.
- Place the cover plate (escutcheon) over the base of the faucet to conceal the floor connections.
4.5 Post-Installation Check
- Slowly turn on the main water supply.
- Check all connections for leaks. If leaks are detected, turn off the water supply, tighten the connection, and re-test.
- Operate the faucet to ensure proper water flow and temperature control.
5. Operating Instructions
The BWE Freestanding Bathtub Faucet is designed for ease of use with a single handle and a diverter knob.
5.1 Water Flow and Temperature Control
- To turn on the water, lift the single handle.
- To adjust water temperature, move the handle left for hot water and right for cold water.
- To increase or decrease water flow, raise or lower the handle.
- To turn off the water, push the handle down completely.

5.2 Diverter Function
- The faucet features a pull/push rod diverter knob located near the spout.
- To direct water to the main tub spout, ensure the diverter knob is in the down (pushed in) position.
- To direct water to the handheld shower, pull the diverter knob up.
- Return the knob to the down position to switch back to the tub spout.

5.3 Handheld Shower Use
- Once the diverter is engaged, remove the handheld shower from its holder.
- The 59-inch flexible hose provides extended reach for rinsing, cleaning, or personal use.
- After use, place the handheld shower back into its holder.
5.4 Integrated Shelf
- The faucet includes an integrated shelf for convenient placement of bath items.

6. Maintenance
Regular cleaning and proper care will help maintain the appearance and function of your faucet.
6.1 Cleaning the Finish
- Clean the matte black finish with a soft, damp cloth and mild soap.
- Avoid abrasive cleaners, harsh chemicals, or scouring pads, as these can damage the finish.
- Rinse thoroughly with clean water and dry with a soft cloth to prevent water spots.
6.2 Handheld Shower Nozzle Cleaning
- The handheld shower features anti-plugging nozzles. To clean, gently rub the rubber nozzles with your finger or a soft brush to dislodge any mineral buildup.
7. Troubleshooting
If you encounter issues with your faucet, refer to the following common problems and solutions:
| Problem | Possible Cause | Solution |
|---|---|---|
| Water leaks from connections | Loose connections, worn O-rings, insufficient plumber's tape. | Turn off water supply. Tighten connections. Apply more plumber's tape. Inspect and replace O-rings if damaged. Ensure proper sealing at supply line unions. |
| Low water flow | Clogged aerator, kinked supply hose, low water pressure. | Remove and clean the aerator. Check supply hoses for kinks. Verify home water pressure. |
| Water temperature not consistent | Improper hot/cold supply connection, issue with water heater. | Verify hot and cold supply lines are connected correctly. Check water heater settings. |
| Diverter not switching properly | Debris in diverter mechanism. | Flush the system. If issue persists, contact customer support. |
If troubleshooting steps do not resolve the issue, please contact BWE customer support or a qualified plumber.
8. Specifications
- Model Number: C-7015-Black
- Material: Solid Brass
- Finish Type: Matte Black Finish
- Number of Handles: 1
- Mounting Type: Floor Mount
- Handheld Shower: Yes, with 59-inch (1499 mm) hose
- Product Dimensions: Approximately 6 x 6 x 39.6 inches (15.24 x 15.24 x 100.58 cm)
- Item Weight: Approximately 14.97 pounds (6.8 kg)
- Included Components: Main faucet body, straight pipe, handheld shower, shower hose, 2 water supply hoses, cover plate, mounting hardware.



9. Warranty and Support
For warranty information or technical support, please contact BWE customer service through the retailer where the product was purchased or visit the official BWE website. Please have your model number (C-7015-Black) and purchase date available when contacting support.







