1. Introduction
Welcome to the user manual for your new ELECOM Gaming V Custom VM500 Wireless Gaming Mouse. This manual provides detailed instructions on setting up, operating, maintaining, and troubleshooting your device to ensure optimal performance and longevity. Please read this manual thoroughly before using the product.
2. Product Overview
The ELECOM Gaming V Custom VM500 is a high-performance wireless gaming mouse designed for speed, precision, and stability. It features an ultra-lightweight design, a high-performance optical sensor, and customizable buttons to enhance your gaming experience.

Front view of the ELECOM Gaming V Custom VM500 Wireless Gaming Mouse, showcasing its sleek black design and illuminated logo.
3. Key Features
- Advanced Sensor Technology: Equipped with Pixart's latest PAW3311 sensor and the newly developed "ELECOM Wireless S.P.S Engine" for enhanced speed, precision, and stability. Features 12,000 DPI, a maximum speed of 300 IPS, and 35G acceleration.
- Ultra-Lightweight Design: Weighs only 75g, providing effortless movement and reduced fatigue during extended gaming sessions.
- Mag-Infinity Optical Switch: Utilizes magnetic force and light for click detection, ensuring exceptional durability (100 million+ clicks), fast response speed, and a consistent click feel.
- 2-Mode Sole System: Features 0.8mm extra-thick PTFE soles with heat-pressed rounded edges and a glossy finish. Includes an additional sole to customize the contact area for optimal sliding comfort, balancing speed and control.
- 8 Programmable Buttons: Includes left and right clicks, a scroll wheel click, 5 side keys, 2 top buttons, and 1 bottom button. All buttons can be assigned custom functions using the dedicated "EG Tool" software.
- Long Battery Life: Built-in rechargeable battery provides up to 95 continuous hours of use.

An infographic highlighting the key specifications of the VM500 mouse: 8 buttons, Max Speed 300 IPS, Resolution 12K DPI, 2.6oz (75g) weight, rechargeable battery, and 35G acceleration.

Detailed view of the mouse's internal structure demonstrating its ultra-lightweight design (2.6oz) and the numbered layout of its 8 function buttons, including the built-in rechargeable battery.

An exploded view illustrating the internal components, emphasizing the PixArt's latest sensor 'PAW3311DB' and the proprietary S.P.S Engine designed to enhance speed, precision, and stability with 35G acceleration, 300 IPS max speed, and 12K DPI.

Illustrates the ergonomic design optimized for right-handed users, along with the mouse's dimensions: 2.61 inches (width), 4.86 inches (length), and 1.65 inches (height).

A close-up of the Mag-infinity optical switch, which uses magnetic force and light for click detection, ensuring long life, fast response speed, and a consistent click feel.

Shows the innovative 2-Mode Zero Edge Sole for customizable glide, the paracord charging cable with a receiver extension adapter, and mentions the separately sold Full Grip Cover for enhanced grip.
4. Package Contents
Please ensure all items listed below are present in your package:
- VM500 Mouse
- USB Receiver
- USB C Paracord Cable
- Receiver Extension Adapter
- 2 Types of Soles
- V Custom Logo Sticker
5. Setup
5.1 Initial Connection
The VM500 mouse supports both wireless and wired connections.
- Wireless Connection: Insert the USB receiver into an available USB port on your computer. The mouse should automatically connect.
- Wired Connection: Connect the USB C Paracord Cable to the mouse and the other end to a USB port on your computer. The mouse will function in wired mode and charge simultaneously.
5.2 Software Installation (EG Tool)
For full customization and advanced features, download and install the "EG Tool" software from the official ELECOM website. This software allows you to configure button assignments, DPI settings, lighting effects, and more.
This video provides a visual guide to the key features and initial setup of the Elecom V Custom Ultralight Gaming Mouse, including its lightweight design, programmable buttons, and advanced sensor technology.
6. Operating Instructions
6.1 Button Functions
The VM500 mouse features 8 programmable buttons. Default functions are as follows:
- Left Click (Button 1)
- Right Click (Button 2)
- Scroll Wheel Click (Button 3)
- Side Key (Forward - Button 4)
- Side Key (Backward - Button 5)
- Top Button (Default: DPI Cycle Up - Button 6)
- Top Button (Default: DPI Cycle Down - Button 7)
- Bottom Button (Default: Profile Switch - Button 8)
Refer to the "Customization with EG Tool" section for reassigning button functions.
6.2 DPI Adjustment
The mouse supports multiple DPI stages, configurable via the EG Tool. You can cycle through preset DPI levels using the default top buttons (Button 6 and 7).

The mouse features a 12,000 DPI optical sensor for precise tracking.
6.3 Charging the Mouse
Connect the USB C Paracord Cable to the mouse and a USB power source (e.g., computer USB port, USB wall adapter). The mouse can be used while charging.
6.4 2-Mode Sole System
The VM500 comes with two types of soles to customize your glide experience:
- Default Soles: Provide a balanced glide for general use.
- Additional Soles: Can be attached to modify the contact area, offering either more control or faster glide depending on your preference. Refer to the diagram in the "Key Features" section for installation.

The 2-Mode Sole system allows users to switch between Accuracy Mode and Speed Mode by attaching different soles.
7. Customization with EG Tool
The ELECOM Gaming "EG Tool" software provides comprehensive customization options for your VM500 mouse. Ensure the software is installed and your mouse is connected.
- Button Assignment: Reassign functions to any of the 8 buttons.
- DPI Settings: Create and manage multiple DPI profiles and stages.
- LED Lighting: Customize RGB lighting effects and colors.
- Mouse Pad Tuning: Optimize the sensor's performance for your specific mouse pad.
- Liftoff Distance: Adjust the distance at which the sensor stops tracking when the mouse is lifted.

The ELECOM Gaming software allows for full customization of mouse settings, including button assignments, DPI stages, and LED lighting effects, enhancing the gaming experience.
8. Maintenance
8.1 Cleaning
To maintain optimal performance, regularly clean your mouse:
- Use a soft, dry cloth to wipe the surface of the mouse.
- For stubborn dirt, slightly dampen the cloth with water or a mild cleaning solution.
- Use compressed air to clear dust from crevices and around buttons.
- Clean the optical sensor on the underside of the mouse with a cotton swab lightly dampened with rubbing alcohol.
- Ensure the mouse is disconnected from power before cleaning.
8.2 Firmware Updates
Periodically check for firmware updates via the EG Tool software. Firmware updates can improve performance, add new features, or fix bugs. Follow the on-screen instructions within the EG Tool for any available updates.
9. Troubleshooting
| Issue | Possible Cause | Solution |
|---|---|---|
| Mouse not responding (wireless) | Low battery, receiver disconnected, interference. | Charge the mouse. Ensure USB receiver is securely plugged in. Try a different USB port. Reduce interference from other wireless devices. |
| Mouse not responding (wired) | Cable not connected properly, faulty USB port. | Ensure USB C cable is securely connected to both mouse and computer. Try a different USB port. |
| Cursor erratic or skipping | Dirty sensor, unsuitable mouse pad surface, sensor calibration needed. | Clean the optical sensor. Use a clean, uniform mouse pad. Perform mouse pad tuning in the EG Tool software. |
| Buttons not functioning as expected | Incorrect button assignment in software, software conflict. | Check button assignments in the EG Tool. Restart the EG Tool or your computer. |
| Battery life shorter than expected | High RGB brightness, frequent use, aging battery. | Reduce RGB brightness in EG Tool. Ensure mouse is fully charged before use. Battery performance may degrade over time. |
| EG Tool software issues (e.g., requires admin rights repeatedly) | Software installation error, system permissions. | Ensure you run the EG Tool installer as administrator. Reinstall the software if issues persist. Check your operating system's user account control settings. |
10. Specifications
| Feature | Detail |
|---|---|
| Model Number | M-VM500BK |
| Product Dimensions (L x W x H) | 4.8" x 2.6" x 1.6" (123.5mm x 66.5mm x 42mm) |
| Item Weight | 2.65 ounces (75g) |
| Batteries | 1 Lithium Ion battery (included) |
| Connectivity Technology | USB, Wired, Wireless |
| Movement Detection Technology | Optical (Pixart PAW3311) |
| DPI | Up to 12,000 DPI |
| Max Speed | 300 IPS |
| Acceleration | 35G |
| Battery Life | Up to 95 continuous hours |
| Number of Buttons | 8 Programmable Buttons |
| System Requirements | Windows 11/10/8.1 |
11. Warranty and Support
ELECOM products are designed for quality and reliability. For information regarding warranty coverage, technical support, and frequently asked questions, please visit the official ELECOM website or contact their customer service.
You can find more information and support at the ELECOM Brand Store on Amazon.
