HTC TWS7

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HTC True Wireless Earbuds 7 User Manual

Model: TWS7

Introduction

This manual provides detailed instructions for the setup, operation, maintenance, and troubleshooting of your HTC True Wireless Earbuds 7. Please read this manual thoroughly before using the product to ensure optimal performance and longevity.

What's in the Box

  • 2 x HTC Wireless Earbuds
  • 1 x Charging Case
  • 1 x USB-C Cable
  • 2 Pairs x Rubber Eartips (S/L)
  • 1 x User Manual

Product Overview

The HTC True Wireless Earbuds 7 are designed for an immersive audio experience, featuring advanced Bluetooth 5.3 connectivity, active noise cancellation, and ultra-low latency for gaming.

HTC True Wireless Earbuds 7 and open charging case

Figure 1: HTC True Wireless Earbuds 7 with their charging case. The earbuds are black and the case is white with a black interior, showing the charging contacts.

Close-up of HTC Earbud showing smart touch control area

Figure 2: A detailed view of a single HTC Earbud highlighting its smart touch control surface, indicated by a fingerprint icon. Surrounding icons illustrate various touch functions like play/pause, skip tracks, and call management.

Setup

1. Initial Charging

Before first use, ensure both the earbuds and the charging case are fully charged. Connect the USB-C cable to the charging port on the case and to a power source. The indicator lights on the case will show the charging status.

  • Earbuds charging time: Approximately 40 minutes.
  • Charging case full charge time: Approximately 1.5 hours.
  • When fully charged, all 3 indicator lights on the case will show a blue light.
HTC Earbuds charging case with battery indicators

Figure 3: The charging case displaying its battery indicator lights. Three blue lights indicate a full charge, while fewer lights indicate lower battery levels.

2. Pairing with Your Device

The HTC True Wireless Earbuds 7 utilize advanced Bluetooth 5.3 technology for quick and stable connections.

  1. Open the charging case. The earbuds will automatically power on and enter pairing mode.
  2. On your device (smartphone, tablet, laptop), enable Bluetooth.
  3. Search for "HTC TWS7" in the list of available Bluetooth devices.
  4. Select "HTC TWS7" to connect. Once connected, you will hear a confirmation tone.
One-step pairing process for HTC Earbuds

Figure 4: Illustration of the one-step pairing process, showing the earbuds in their open case and a smartphone displaying "HTC TWS7" as a connected device.

Operating Instructions

Touch Controls

The HTC True Wireless Earbuds 7 feature intuitive touch controls on each earbud. Refer to the quick start guide for a visual representation of these controls.

  • Play/Pause: Tap once on either earbud.
  • Next Track: Double-tap the right earbud.
  • Previous Track: Double-tap the left earbud.
  • Answer/End Call: Tap once on either earbud.
  • Reject Call: Press and hold either earbud for 2 seconds.
  • Activate Voice Assistant: Triple-tap either earbud.
  • Switch Music/Game Mode: Press and hold either earbud for 2 seconds (while not on a call).

Game Mode

Designed for gamers, the Game Mode provides an ultra-low latency of 45ms, ensuring audio and video synchronization for a smoother gaming experience.

HTC Earbuds in Game Mode with ultra-low latency

Figure 5: Visual representation of the earbuds in "Game Mode," emphasizing the 40ms ultra-low latency and stable connection for gaming.

Noise Control Modes

The earbuds support different noise control modes to suit your environment:

  • Active Noise Cancellation (ANC): Reduces ambient noise for an immersive listening experience.
  • Transparency Mode: Allows you to hear your surroundings while still enjoying your audio, enhancing situational awareness.
  • Normal Mode: Standard audio playback without noise cancellation or transparency.

To switch between ANC, Transparency, and Normal modes, refer to the quick start guide for specific touch gestures (typically a tap or press-and-hold action).

Maintenance and Care

To ensure the longevity and optimal performance of your HTC True Wireless Earbuds 7, follow these care guidelines:

  • Cleaning: Regularly clean the earbuds and charging case with a soft, dry cloth. Avoid using abrasive materials or harsh chemicals.
  • Water Resistance: The earbuds are IPX4 sweatproof, meaning they are resistant to splashing water and sweat. Do not submerge them in water or expose them to heavy rain.
  • Storage: When not in use, store the earbuds in their charging case to protect them and keep them charged.
  • Temperature: Avoid exposing the earbuds to extreme temperatures (hot or cold) as this can affect battery life and performance.

Troubleshooting

If you encounter issues with your HTC True Wireless Earbuds 7, try the following solutions:

  • Earbuds not pairing:
    • Ensure both earbuds are in the charging case and have sufficient charge.
    • Turn off and then turn on Bluetooth on your device.
    • Forget "HTC TWS7" from your device's Bluetooth list and attempt to pair again.
  • No sound or low volume:
    • Check the volume level on both your device and the earbuds.
    • Ensure the earbuds are properly seated in your ears.
    • Confirm the earbuds are connected to the correct audio output on your device.
  • Earbuds not charging:
    • Verify the USB-C cable is securely connected to both the case and the power source.
    • Ensure the charging contacts on the earbuds and in the case are clean and free of debris.
    • Try a different USB-C cable or power adapter.
  • Intermittent connection:
    • Move closer to your connected device to reduce interference.
    • Avoid obstacles between the earbuds and your device.
    • Ensure no other Bluetooth devices are causing interference.

Specifications

Model NameTWS7
Connectivity TechnologyWireless (Bluetooth 5.3)
Audio Driver Size10mm Dynamic Driver
Audio Latency45 Milliseconds (Game Mode)
Battery Life (Earbuds)Over 6 hours (single charge)
Total Playtime (with Case)Up to 22 hours
Earbuds Charging Time40 minutes
Case Charging Time1.5 hours
Water Resistance LevelIPX4 (Sweatproof)
Noise ControlActive Noise Cancellation
Control TypeTouch
Compatible DevicesiOS, Android, Windows (Bluetooth-enabled devices)

Warranty and Support

Your HTC True Wireless Earbuds 7 come with a 360 Days Warranty Extension. For any product-related inquiries or support, please utilize the 7x24 Live Chat Support service provided by HTC.

For further assistance, please visit the official HTC support website or contact their customer service.

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