CP PLUS CP-E31A

CP PLUS CP-E31A 3 MP Wi-Fi PT Camera User Manual

Model: CP-E31A | Brand: CP PLUS

1. Product Overview

The CP PLUS CP-E31A is a versatile 3 MP Wi-Fi Pan-Tilt (PT) camera designed for indoor and outdoor security monitoring. It offers high-resolution video capture, Wi-Fi connectivity for mobile viewing, and integration with smart home assistants like Amazon Alexa and Google Assistant. This manual provides essential information for setting up, operating, and maintaining your camera.

CP PLUS CP-E31A Wi-Fi PT Camera front view

Figure 1: CP PLUS CP-E31A Wi-Fi PT Camera

This image displays the CP PLUS CP-E31A Wi-Fi PT Camera from a frontal perspective, highlighting its compact design and the prominent camera lens.

CP PLUS CP-E31A Wi-Fi PT Camera top viewCP PLUS CP-E31A Wi-Fi PT Camera front viewCP PLUS CP-E31A Wi-Fi PT Camera side view

Figure 2: Various views of the CP PLUS CP-E31A Camera

These images provide different perspectives of the CP-E31A camera, including top, front, and side views, showcasing its design from multiple angles.

2. Package Contents

Please check the box for the following items:

3. Product Features and Specifications

The CP-E31A camera is equipped with advanced features for reliable surveillance:

CP PLUS CP-E31A Camera Features and Specifications

Figure 3: Key Features of CP PLUS CP-E31A Camera

This image highlights the main technical specifications and features of the CP-E31A camera, including sensor type, lens, video compression, and smart assistant compatibility.

Technical Specifications
FeatureDescription
Model NameCP PLUS CP E31A
Image Sensor1/3" 3MP CMOS (0.84667cm)
Lens3.6mm
Video CompressionH.265 High Profile
Max. Frame Rate25fps@3MP
IR Distance15 Meter
ConnectivityWi-Fi (2.4GHz only)
Power SourceCorded Electric
Controller TypeAmazon Alexa, Google Assistant
Usage EnvironmentIndoor/Outdoor
Dimensions (LxWxH)15 x 8 x 8 Centimeters
Weight350 g

4. Setup Guide

4.1 Physical Installation

The CP-E31A camera supports embedded mounting for secure placement.

CP PLUS CP-E31A Mounting Type and Included Components

Figure 4: Mounting Type and Included Components

This image illustrates the embedded mounting type for the CP-E31A camera and confirms that an adapter is included for power.

  1. Choose a Location: Select a suitable indoor or outdoor location that provides the desired viewing angle and is within range of your Wi-Fi network. Ensure the surface is stable for mounting.
  2. Mounting: Use the provided mounting hardware to securely attach the camera to the chosen surface. The camera is designed for embedded mounting.
  3. Power Connection: Connect the included power adapter to the camera's power input and then plug it into a standard electrical outlet. The camera will power on.

4.2 Network Connection (Wi-Fi)

A stable Wi-Fi internet connection is mandatory for mobile viewing and full functionality of the camera.

CP PLUS CP-E31A Camera in a home setting, indicating Wi-Fi connectivity

Figure 5: Wi-Fi Requirement for Mobile Viewing Context

This image shows the CP-E31A camera in a typical home environment, emphasizing its reliance on a Wi-Fi internet connection for remote mobile viewing and operation.

  1. Download the App: Search for the official CP PLUS mobile application on your smartphone's app store (Google Play Store for Android or Apple App Store for iOS). Install the application.
  2. Create an Account: Open the app and follow the on-screen instructions to create a new user account or log in if you already have one.
  3. Add Device: In the app, select the option to "Add Device" or "Add Camera." Follow the prompts to scan the QR code on your camera (if available) or manually select your camera model.
  4. Connect to Wi-Fi: The app will guide you through connecting the camera to your 2.4GHz Wi-Fi network. Ensure your phone is connected to the same Wi-Fi network during this process.
  5. Pairing: Once connected, the camera will pair with your account. You can then name your camera and begin live viewing.

5. Operating the Camera

5.1 Mobile Viewing and Control

The CP-E31A camera is primarily controlled and viewed via its dedicated mobile application.

5.2 Smart Assistant Integration

The camera supports integration with Amazon Alexa and Google Assistant for voice control and smart home automation.

  1. Enable Skill/Action: In your Alexa or Google Home app, search for and enable the "CP PLUS" skill or action.
  2. Link Account: Link your CP PLUS account with your Amazon or Google account by following the on-screen instructions.
  3. Discover Devices: Once linked, ask your smart assistant to "discover devices" or manually add the camera.
  4. Voice Commands: You can now use voice commands to view your camera feed on compatible smart displays (e.g., "Alexa, show me the living room camera") or perform other supported actions.

6. Maintenance

7. Troubleshooting

Common Issues and Solutions
ProblemPossible Solution
Camera not connecting to Wi-Fi
  • Ensure your Wi-Fi network is 2.4GHz. The camera does not support 5GHz networks.
  • Check Wi-Fi signal strength at the camera's location.
  • Verify correct Wi-Fi password entry in the app.
  • Restart your Wi-Fi router and the camera.
  • Perform a factory reset on the camera (refer to app instructions for reset procedure).
No live view or offline status
  • Check if the camera is powered on.
  • Verify internet connectivity of your Wi-Fi network.
  • Ensure the camera is still connected to your Wi-Fi network.
  • Restart the camera and the app.
Camera not rotating (Pan-Tilt function)
  • Ensure the camera is powered and connected to the network.
  • Check for any physical obstructions preventing movement.
  • Restart the camera.
  • Update camera firmware via the app.
Poor picture quality
  • Clean the camera lens gently with a soft cloth.
  • Ensure adequate lighting in the monitored area.
  • Check your internet speed; low bandwidth can affect streaming quality.

8. Warranty and Support

For product support, technical assistance, or warranty inquiries, please contact CP PLUS customer service.

Note: Warranty terms and conditions may vary. Please refer to your purchase documentation or contact customer support for detailed warranty information.

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