Amazon Fire TV Cube (3rd Gen)

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Amazon Fire TV Cube (3rd Gen) with Alexa Voice Remote Pro User Manual

1. Introduction

This manual provides instructions for setting up, operating, and maintaining your Amazon Fire TV Cube (3rd Gen) and Alexa Voice Remote Pro. The Fire TV Cube is a streaming media player designed for fast app starts and hands-free voice control, offering cinematic 4K picture quality and support for Dolby Vision, HDR, and Dolby Atmos audio.

Amazon Fire TV Cube (3rd Gen) and Alexa Voice Remote Pro

The Fire TV Cube (3rd Gen) and the included Alexa Voice Remote Pro.

2. What's Included

Verify that all items are present in the package:

  • Fire TV Cube (3rd Gen)
  • Alexa Voice Remote Enhanced
  • Power adapter
  • 2 AAA batteries (for remote)
  • Quick Start Guide

Note: HDMI, IR extender, and Ethernet cables are sold separately.

3. Setup

3.1 System Requirements

  • High-definition television with an available high-speed HDMI input.
  • High-speed internet connection via Wi-Fi or built-in Ethernet port.
  • Power outlet.
  • For 4K viewing and reliable device control, a high-speed HDMI cable rated 18Gbps or higher and a 4K TV with a high-speed HDMI connector are required.
  • A Wi-Fi 6E router is needed for Wi-Fi 6E support.

3.2 Connecting the Fire TV Cube

  1. Connect the Fire TV Cube to a power outlet using the included power adapter.
  2. Connect the Fire TV Cube to your television's HDMI input using an HDMI cable (sold separately). For optimal performance, use an HDMI 2.1 port on your TV.
  3. For wired internet, connect an Ethernet cable (sold separately) from your router to the Ethernet port on the Fire TV Cube.
  4. If controlling other devices (e.g., soundbar, cable box) via IR, connect an IR extender cable (sold separately) to the IR Extender port on the Fire TV Cube and position the IR emitter near the devices you wish to control.
  5. Turn on your TV and select the correct HDMI input.

3.3 Setting up the Alexa Voice Remote Pro

  1. Insert the two AAA batteries into the Alexa Voice Remote Pro.
  2. Follow the on-screen instructions to pair the remote and complete the initial setup, including connecting to your Wi-Fi network and signing in to your Amazon account.
Family connecting entertainment devices with Fire TV Cube

A family watching television, demonstrating the Fire TV Cube's ability to connect and control various entertainment devices.

4. Operating the Fire TV Cube

4.1 Hands-Free Voice Control with Alexa

The Fire TV Cube features built-in microphones and speakers, allowing for hands-free Alexa commands. You can control your compatible TV, soundbar, and receivers from across the room.

  • To activate Alexa, simply say "Alexa" followed by your command.
  • Examples: "Alexa, play The Lord of the Rings," "Alexa, turn up the volume," "Alexa, switch to HDMI 2."
Family using Fire TV Cube with voice commands

A family in a living room, with a child interacting with the Fire TV Cube using a voice command, 'Alexa, turn on the TV.' This illustrates hands-free voice control.

4.2 Alexa Voice Remote Pro Functions

The Alexa Voice Remote Pro offers enhanced control and convenience:

  • Voice Button: Press and hold to issue voice commands directly to the remote.
  • Backlit Buttons: Motion-activated buttons illuminate in dimly lit rooms for easier navigation.
  • Customizable Buttons: Two programmable buttons allow you to create shortcuts to favorite channels, apps, or Alexa commands.
  • Remote Finder: If you misplace your remote, say "Alexa, find my remote" to a compatible Alexa device, the Alexa app, or the Fire TV app, and the remote will emit an audible ring.

4.3 Streaming Content

Navigate the Fire TV interface to access a wide range of streaming services and apps. The octa-core processor ensures fast app starts and smooth navigation.

  • Use the remote's navigation pad to browse content.
  • Select apps from the home screen to launch them.
  • Utilize the search function to find specific movies, shows, or apps.

5. Connectivity

5.1 Wi-Fi

The Fire TV Cube supports Wi-Fi 6E Tri-band, as well as 802.11a/b/g/n/ac/ax Wi-Fi networks. For Wi-Fi 6E support, the Fire TV Cube must be connected to the 6 GHz band of a Wi-Fi 6E network using WPA3 encryption.

Fire TV Cube (3rd Gen) next to a television, highlighting Wi-Fi 6E

The Fire TV Cube (3rd Gen) positioned next to a television, illustrating its advanced Wi-Fi 6E connectivity for fast streaming.

5.2 Bluetooth

The device features Bluetooth 5.0 + LE, allowing you to pair with compatible Bluetooth speakers, headphones, video game controllers, and other accessories.

6. Video and Audio Capabilities

6.1 4K Support

Experience true-to-life, cinematic 4K with support for Dolby Vision, HDR 10, HDR10+, and HLG. A compatible 4K Ultra HD TV is required to watch movies and TV shows in 4K Ultra HD.

Fire TV Cube (3rd Gen) displaying cinematic 4K content

The Fire TV Cube (3rd Gen) connected to a television displaying high-quality cinematic 4K content.

6.2 Audio Support

The Fire TV Cube supports Dolby Atmos, 7.1 surround sound, 2-channel stereo, and HDMI audio pass-through up to 5.1.

6.3 Supported Content Formats

  • Video: Dolby Vision, HDR 10, HDR10+, HLG, H.265, H.264, VP9, AV1
  • Audio: AAC-LC, AC3, eAC3 (Dolby Digital Plus), FLAC, MP3, PCM/Wave, Vorbis, Dolby Atmos (EC3_JOC), Dolby MAT, Dolby TrueHD passthrough, DTS passthrough, DTS-HD passthrough (basic profile)
  • Photo: JPEG, PNG, GIF, BMP

6.4 Output/Input Resolution

Supported resolutions include 2160p, 1080p, and 720p up to 60 frames per second.

7. Accessibility Features

The Fire TV Cube includes several features to enhance accessibility:

  • VoiceView Screen Reader: Enables access to most Fire TV features for users who are blind or visually impaired.
  • Screen Magnifier: Allows users to zoom in and out, and pan around the screen.
  • Text Banner: Consolidates on-screen text into a compact, customizable banner.
  • Closed Captioning: Display closed captions for videos and TV shows where available.
  • Audio Description: Provides verbal descriptions of on-screen actions, facial expressions, and scene changes for compatible content.
  • Bluetooth Audio Streaming: Supports audio streaming for select compatible Bluetooth hearing aids and devices for a private listening experience. Compatible Bluetooth headphones can also be used.

8. Specifications

FeatureSpecification
Fire TV Cube Size3.38” x 3.38” x 2.99” (86 mm x 86 mm x 77 mm)
Fire TV Cube Weight513g (1.13 lbs)
ProcessorOcta-core 4x 2.2GHz 4x 2.0GHz
GPU800MHz
Storage16 GB internal
Memory2 GB internal
Wi-FiWi-Fi 6E Tri-band (802.11a/b/g/n/ac/ax)
BluetoothBluetooth 5.0 + LE
Voice SupportFar-field and near-field voice support
PortsHDMI 2.1 Input, HDMI 2.1 Output, IR Extender, Power, USB-A 2.0, Ethernet port 10/100Mbps
Audio SupportDolby Atmos, 7.1 surround sound, 2-channel stereo, HDMI audio pass through up to 5.1
Output/Input Resolution2160p, 1080p and 720p up to 60 fps
Remote Size38 mm x 158 mm x 17 mm
Remote Weight51 g (without batteries)
Remote Batteries2 AAA (included)
Remote TechnologyBluetooth 5.0
Remote CompatibilityFire TV Cube (3rd Gen), Fire TV 4-Series, Fire TV Omni QLED Series

9. Troubleshooting

If you encounter issues with your Fire TV Cube, consider the following steps:

  • No Power: Ensure the power adapter is securely connected to both the Fire TV Cube and a working power outlet.
  • No Picture: Verify that the HDMI cable is properly connected to both the Fire TV Cube and your TV, and that your TV is set to the correct HDMI input. Try a different HDMI port or cable.
  • No Sound: Check your TV's volume and mute settings. Ensure your sound system (if applicable) is correctly configured and selected as the audio output.
  • Remote Not Responding: Replace the AAA batteries in the Alexa Voice Remote Pro. If the issue persists, try re-pairing the remote by holding the Home button for 10 seconds.
  • Wi-Fi Connectivity Issues: Restart your Wi-Fi router and the Fire TV Cube. Ensure the Fire TV Cube is within range of your router. Check your Wi-Fi password.
  • Voice Commands Not Working: Ensure the Fire TV Cube's microphones are not obstructed. Speak clearly and directly to the device. Check your internet connection.
  • Device Freezing/Slow Performance: Restart the Fire TV Cube by unplugging it from the power outlet for a few seconds and then plugging it back in. Clear cache for problematic apps.

10. Maintenance

To ensure the longevity and optimal performance of your Fire TV Cube:

  • Keep the device in a well-ventilated area to prevent overheating.
  • Avoid exposing the device to liquids or extreme temperatures.
  • Clean the exterior with a soft, dry cloth. Do not use abrasive cleaners.
  • Keep the remote clean and free of dust. Replace batteries as needed.
  • Regularly update the device software to benefit from the latest features and security enhancements.

11. Warranty and Support

11.1 Limited Warranty

The Fire TV Cube (3rd Gen) comes with a 1-year limited warranty and service. Optional 2-year and 3-year extended warranties are available for U.S. customers and are sold separately. Use of Fire TV is subject to the terms found on the Amazon website.

11.2 Software Security Updates

This device receives guaranteed software security updates until at least four years after the device is last available for purchase as a new unit on Amazon websites. For information specific to your device, visit Manage Your Content and Devices.

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