COSTWAY HW67380US+JV10098-CYWH

COSTWAY Dual Motor Electric Stand Up Desk User Manual

Model: HW67380US+JV10098-CYWH

Product Overview

This manual provides detailed instructions for the assembly, operation, and maintenance of your COSTWAY Dual Motor Electric Stand Up Desk. Designed for a healthy sit-to-stand work style, this desk features a robust dual motor system, a spacious one-piece desktop, and a smart memory controller for convenient height adjustments.

COSTWAY Dual Motor Electric Stand Up Desk with monitor and laptop

Image: The COSTWAY Dual Motor Electric Stand Up Desk in a typical office setup, featuring a monitor, laptop, and headphones hanging from the side hook.

Safety Instructions

Setup and Assembly

The COSTWAY Electric Standing Desk is designed for straightforward assembly with pre-drilled holes and detailed instructions included in the package. It arrives in two separate boxes to ensure safe transportation of the desktop and frame.

Product size diagram showing dimensions and packaging

Image: Diagram illustrating the dimensions of the 48''x24'' desk and indicating that it arrives in two separate boxes (Box 1 for frame, Box 2 for desktop).

Before You Begin:

Assembly Steps:

  1. Attach the Lifting Columns: Secure the lifting columns to the desktop using the provided screws and pre-drilled holes.
  2. Install the Feet: Attach the T-shaped steel feet to the bottom of the lifting columns. Ensure they are firmly tightened for stability.
  3. Connect the Control Box and Motors: Follow the wiring diagram in the instruction manual to connect the control box to both motors and the control panel.
  4. Mount the Control Panel: Secure the smart control panel to the underside of the desktop in the designated area.
  5. Install Accessories: Attach the cable management tray and headphone hook as desired.
  6. Power On and Test: Plug the desk into a power outlet and perform an initial test of the up/down movement.

For detailed, step-by-step visual instructions, please refer to the assembly manual included in your package.

Operating Instructions

The COSTWAY Electric Stand Up Desk features a smart controller for easy and precise height adjustments.

Smart Height Adjustment Controller details

Image: Close-up of the smart height adjustment controller, highlighting its features: Up/Down Movement, 3 Memory Presets, LED Display, Movement Limit & Self-Stop Positions, and Displayed Unit Change (cm/in).

Controller Functions:

Initial Setup / Reset:

If the desk does not operate correctly or displays an error code, a reset may be required. Refer to the specific instructions in your included manual for the reset procedure, which typically involves holding down certain buttons until the desk moves to its lowest position and resets.

Maintenance

Regular maintenance ensures the longevity and optimal performance of your electric standing desk.

Troubleshooting

If you encounter issues with your COSTWAY Electric Stand Up Desk, please refer to the following common troubleshooting steps:

ProblemPossible CauseSolution
Desk does not move.
  • Not plugged in.
  • Loose cable connection.
  • Overload.
  • System error.
  • Ensure power cord is securely plugged into outlet and desk.
  • Check all cable connections between motors, control box, and control panel.
  • Remove some weight from the desktop.
  • Perform a system reset (refer to manual).
Desk stops during movement.
  • Anti-collision activated.
  • Overload.
  • Check for obstacles in the desk's path. Remove them and try again.
  • Reduce the weight on the desk.
Uneven movement or strange noise.
  • Loose connections.
  • Uneven weight distribution.
  • Check and tighten all assembly screws.
  • Distribute weight evenly across the desktop.

If the problem persists after attempting these solutions, please contact COSTWAY customer support for further assistance.

Specifications

FeatureDetail
Model NumberHW67380US+JV10098-CYWH
Overall Dimensions (M Size)48" x 30" x 27.6"-47.3" (L x W x H)
Desktop Thickness1"
Height Adjustment Range27.6" - 47.3"
Lift Speed1"/s
Noise Level<50dB
Weight Capacity176 lbs
MaterialSteel, Engineered Wood, PVC
Color (Desktop + Frame)Walnut + Black
Motor TypeDual Motor
Power Adapter Model(UL) E310283SW-3712
Power Adapter InputAC100-240V, 50/60Hz, 2.0A
Power Adapter OutputDC29.0V, 2.0A, 58.0W
Included Components1 X Electric Standing Desk, 1 X Instruction Manual

Note: Specifications are subject to change without prior notice.

Warranty and Support

Specific warranty information for the COSTWAY Dual Motor Electric Stand Up Desk is not provided in the product details. Please refer to the warranty card included with your product or visit the official COSTWAY website for detailed warranty terms and conditions.

For technical support, parts replacement, or any inquiries regarding your product, please contact COSTWAY customer service through their official channels. Contact information can typically be found on the product packaging, the included instruction manual, or the COSTWAY official website.

Official Website: www.costway.com

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