1. Introduction
The ORTUR Laser Master 3 is a high-performance laser engraver and cutter designed for precision work on various materials such as wood and metal. Featuring a 10000mW laser module and an engraving speed of up to 20000mm/min, this device offers advanced capabilities for both hobbyists and professionals. It supports multiple control methods, including app control, and incorporates several safety features to ensure secure operation.

Image 1.1: The ORTUR Laser Master 3 laser engraver, showcasing its design and an example of a detailed engraving on a wooden surface. Various engraved items like mugs, tumblers, and wooden crafts are also displayed.
2. Safety Information
Operating a Class 4 laser device requires strict adherence to safety protocols. Failure to follow these guidelines can result in serious injury or damage to property.
2.1 General Safety Precautions
- Always wear appropriate laser safety goggles during operation. The laser emits invisible radiation that can cause permanent eye damage.
- Ensure the work area is well-ventilated to dissipate fumes and smoke produced during engraving or cutting.
- Never leave the machine unattended while it is operating.
- Keep a fire extinguisher nearby. Certain materials can ignite during laser processing.
- Keep children and pets away from the operating area.
- Do not engrave or cut reflective materials without proper precautions, as reflected laser beams can be hazardous.
- Ensure the emergency stop switch is easily accessible and understood by all users.
2.2 Integrated Safety Systems
The ORTUR Laser Master 3 is equipped with 7 safety protection systems:
- Safety Lock: Requires a key for professional use, preventing unauthorized operation.
- Active Position Protection: Stops operation if the machine is moved or tilted unexpectedly.
- Sloping Position Protection: Detects and halts operation if the machine's angle changes significantly.
- Exposure Duration Detection and Limitation: Prevents prolonged laser exposure in one spot.
- Voltage and Current Safety Control System: Monitors electrical parameters for safe operation.
- Host Computer Watchdog: Ensures continuous communication and control from the host device.
- Emergency Stop Switch: Immediately cuts power to the laser in case of an emergency.

Image 2.1: Diagram illustrating the ORTUR Laser Master 3's seven safety protection systems, including mobile location protection, buzzer alarm, stable framework, exposure detection, security lock, and power control system.
3. Setup
3.1 Unpacking and Inspection
Carefully unpack all components from the packaging. Verify that all parts listed in the packing list are present and undamaged. Report any missing or damaged parts to customer support immediately.
3.2 Assembly
The ORTUR Laser Master 3 requires some assembly. Follow the detailed instructions provided in the separate assembly guide. Key steps include:
- Attaching the frame components securely.
- Installing the laser module onto the gantry.
- Connecting all necessary cables, ensuring they are properly routed and secured to prevent interference with movement.
- Tensioning the drive belts correctly to ensure smooth and accurate movement of the laser module.
3.3 Software Installation and Connection
The Laser Master 3 supports various software and connection methods:
- Desktop Software: Compatible with LaserGRBL and LightBurn. Install the chosen software on your Windows (XP/7/8/10) or Mac system.
- Mobile App: Use the professional 'Laser Explorer' app, compatible with iPhone, Android phones, iPad, and Android tablets.
- Connection Methods:
- USB: Connect the machine directly to your computer via USB cable.
- Wi-Fi: For app control, ensure your device is connected to a 2.4GHz Wi-Fi network. Press the machine's button 5 times quickly (within 2 seconds) to enter discovery mode for Wi-Fi pairing.
- TF Card: For offline operation, save your NC files to a TF card and insert it into the machine.

Image 3.1: The ORTUR Laser Master 3 demonstrating compatibility with various systems and file formats, showing connections to a laptop running LightBurn and a smartphone using the Laser Explorer app.
4. Operating Instructions
4.1 Powering On and Initializing
- Connect the power adapter to the machine and a suitable power outlet.
- Turn on the main power switch. The machine will perform a self-check and home the laser module to its starting position.
4.2 Material Preparation
- Place the material to be engraved or cut securely on the work surface. Ensure it is flat and stable.
- For optimal results, use the included rubber mat or a dedicated engraving platform.
- Avoid materials that produce toxic fumes when laser processed, such as certain plastics or circuit boards.
4.3 Focusing the Laser
The ORTUR Laser Master 3 features a foldable focal gauge for easy focusing. Adjust the laser module's height until the focal gauge touches the material surface, then retract the gauge.
4.4 Starting an Engraving/Cutting Job
- Using Software (LaserGRBL/LightBurn): Load your design file (NC, BMP, JPG, PNG, DXF, etc.), set parameters (power, speed, passes), and send the job to the machine.
- Using App (Laser Explorer): Select your design, choose material settings, and initiate the job directly from your mobile device. The app provides an automatic operation guide for novice users.
- Using TF Card: Ensure your NC file is on the TF card. Insert the card, and the machine will automatically detect and begin the job. You can disconnect your computer or phone after the job starts.

Image 4.1: A visual guide demonstrating the process of connecting the ORTUR Laser Master 3 to a computer or phone, importing a DXF cutting file, and completing the artwork.
4.5 Monitoring Operation
Always monitor the engraving or cutting process. Be prepared to use the emergency stop switch if any issues arise, such as smoke, flames, or unexpected machine behavior.

Image 4.2: A comparison showing the ORTUR Laser Master 3 completing an engraving in 30 minutes at 20000mm/min, while another laser at 10000mm/min has not finished the same task in the same timeframe.
5. Maintenance
Regular maintenance ensures the longevity and optimal performance of your ORTUR Laser Master 3.
5.1 Cleaning the Laser Module
Periodically clean the laser lens and the air assist nozzle. Use a soft, lint-free cloth and appropriate lens cleaning solution. Ensure the machine is powered off and disconnected before cleaning.

Image 5.1: A close-up view of the ORTUR laser module, highlighting its dual fan cooling system for efficient heat dissipation and stable long-term operation.
5.2 Cleaning Rails and Belts
Dust and debris can accumulate on the guide rails and drive belts, affecting movement accuracy. Clean these components regularly with a dry cloth. Inspect belts for wear and tear and ensure they maintain proper tension.
5.3 Firmware Updates
Check the official Ortur website or app for available firmware updates. Keeping your machine's firmware up-to-date can improve performance, add new features, and resolve potential issues.
6. Troubleshooting
This section addresses common issues you might encounter with your ORTUR Laser Master 3.
6.1 Connection Issues
- Wi-Fi Connection Failure: Ensure your router is broadcasting a 2.4GHz network. Confirm you are pressing the machine's button 5 times rapidly to enter Wi-Fi discovery mode.
- USB Connection Not Detected: Verify the USB cable is securely connected to both the machine and your computer. Ensure necessary drivers are installed. Try a different USB port or cable.
6.2 Movement Problems (e.g., Y-axis not moving)
- Check Cables: Inspect all motor cables for secure connections and any signs of damage.
- Inspect Belts: Ensure the drive belts are properly tensioned and not slipping. Check for any obstructions on the rails.
- Firmware Reset: If movement issues persist, try performing a factory reset and re-downloading the latest firmware as per the official instructions.
6.3 Poor Engraving/Cutting Quality
- Focus: Re-check the laser focus using the focal gauge. Incorrect focus is a common cause of poor quality.
- Material Settings: Adjust power, speed, and number of passes in your software based on the material type and desired effect. Refer to material test guides.
- Clean Lens: A dirty laser lens can significantly reduce laser power and quality. Clean the lens as described in the Maintenance section.
Important Note:
If you encounter persistent issues that cannot be resolved using this guide, please contact Ortur customer support for assistance. Do not attempt unauthorized repairs, as this may void your warranty and pose safety risks.
7. Specifications
| Feature | Detail |
|---|---|
| Model Number | HS-OLM3-LU2-10A-US |
| Laser Module Output Power | 10000mW (10W) |
| Engraving Speed | Up to 20000mm/min |
| Laser Spot Area | 0.05 x 0.1 mm |
| Engraving Area | 400 x 400 mm |
| Product Dimensions | 25.98 x 9.45 x 7.87 inches |
| Item Weight | 8.3 ounces |
| Connectivity | TF Card, USB, Wi-Fi, App Control |
| Supported File Formats | NC, BMP, JPG, PNG, DXF, etc. |
| Supported Operating Systems | Win XP/7/8/10, Mac (LightBurn) |
| Safety Features | 7 protection systems (Active Position, Sloping Position, Emergency Stop, etc.) |
8. Warranty Information
The ORTUR Laser Master 3 comes with a manufacturer's warranty. Please refer to the warranty card included with your product or visit the official Ortur website for detailed terms and conditions regarding coverage, duration, and claims procedures. Keep your proof of purchase for warranty service.
9. Support
For further assistance, technical support, or inquiries, please utilize the following resources:
- Official Website: Visit the Ortur official website for FAQs, software downloads, and additional documentation.
- Email Support: Contact Ortur customer service via email for detailed inquiries.
- Live Chat: Access live chat support on the Ortur website during business hours.
- Community Forums/Social Media: Engage with the Ortur community on platforms like Facebook for tips, tricks, and peer support.

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