1. Introduction
This manual provides comprehensive instructions for the safe and efficient operation, installation, and maintenance of your Bromic Platinum Smart Heat 3400W Electric Patio Heater, Model BH0320021. This radiant infrared heater is designed for outdoor use, offering powerful and consistent warmth with advanced control features. Please read all instructions carefully before installation and use, and retain this manual for future reference.
Figure 1: Bromic Platinum Smart Heat 3400W Electric Patio Heater.
2. Safety Information
Your safety and the safety of others are paramount. Please observe the following safety precautions:
- Electrical Safety: This heater operates on 208V and draws approximately 16.3A. Ensure proper electrical wiring and circuit protection are in place. Installation must be performed by a qualified electrician in accordance with local electrical codes.
- Clearance Requirements: Maintain a minimum clearance of 72 inches (183 cm) from the floor for wall installation and 96 inches (244 cm) for ceiling installation. Ensure no combustible materials are within these distances.
- Outdoor Use Only: This heater is designed for outdoor and semi-enclosed environments. It features an IPX4 water protection rating, making it suitable for various weather conditions.
- Hot Surface: The heater's surface and heating elements become extremely hot during operation. Avoid direct contact. Allow sufficient time for cooling before handling.
- Mounting: Securely mount the heater using the provided brackets. Do not operate if the heater is not properly installed.
- Children and Pets: Keep children and pets away from the heater during operation and while it is cooling down.
- Flammable Materials: Do not place flammable materials such as clothing, paper, or chemicals near the heater.
Proposition 65 Warning: This product can expose you to chemicals which are known to the State of California to cause cancer and birth defects or other reproductive harm. For more information go to www.P65Warnings.ca.gov.
3. Package Contents
Verify that all components are present and undamaged upon unpacking:
- Bromic Platinum Smart Heat 3400W Electric Patio Heater (Model BH0320021)
- Adjustable Mounting Brackets
- Remote Control
- User Manual (this document)
- Mounting Hardware
4. Setup and Installation
The Bromic Platinum Smart Heat heater offers flexible installation options including wall, ceiling, and recessed mounting. Always ensure adequate clearance and proper electrical connection.
4.1 Mounting Options
- Wall Mounting: Attach the adjustable mounting brackets to a sturdy wall surface, ensuring the heater is at least 72 inches (183 cm) from the floor. The adjustable directional bracket allows for precise heat distribution.
- Ceiling Mounting: Install the adjustable mounting brackets to a secure ceiling structure, maintaining a minimum clearance of 96 inches (244 cm) from the floor.
- Recessed Mounting: A separate recessed kit is available for flush installation into ceilings. Refer to the recessed kit's instructions for specific details.
Figure 2: Illustration of Flush, Ceiling, and Wall Mounting options.
4.2 Electrical Connection
This heater requires a 208V electrical supply with an estimated 16.3A. A dedicated circuit is recommended. All electrical work must comply with local codes and be performed by a licensed electrician.
4.3 Visual Guide to Installation
Video 1: Official Bromic video demonstrating the Platinum Smart Heat Electric Outdoor Heater, including installation concepts.
Video 2: Bromic Heating's overview of their Tungsten Electric Outdoor Heater, showcasing intelligent design, durability, mounting flexibility, precise heat, and smart technology, features also present in the Platinum series.
5. Operating Instructions
The Bromic Platinum Smart Heat heater can be operated via the included remote control or integrated with a smart control system (sold separately).
5.1 Remote Control Operation
- Point the remote control directly at the heater's receiver.
- Use the ON/OFF button to power the unit.
- Adjust the heat output using the UP/DOWN buttons to suit your comfort needs.
- The remote may also include timer functions for automatic shut-off.
5.2 Smart Control System Compatibility
For enhanced convenience, this heater is compatible with smart control systems (not included). This allows for remote on/off and dimming control, enabling you to manage heat output from your smart device. Refer to your smart control system's manual for integration instructions.
6. Maintenance
Regular maintenance ensures optimal performance and longevity of your heater. Always ensure the heater is turned off and completely cool before performing any maintenance.
- Cleaning: Periodically wipe the exterior of the heater with a soft, damp cloth. Do not use abrasive cleaners or solvents. Ensure no moisture enters the heating elements.
- Inspection: Regularly inspect the power cord and heating elements for any signs of damage or wear. If damage is found, discontinue use and contact qualified service personnel.
- Material: The heater is constructed from high-grade 304-grade stainless steel, offering durability and resistance to outdoor elements.
7. Troubleshooting
If you encounter issues with your heater, refer to the following common troubleshooting steps:
- Heater Not Turning On:
- Check if the power supply is connected and the circuit breaker is not tripped.
- Ensure the remote control batteries are functional and the remote is pointed correctly.
- Insufficient Heat Output:
- Verify the heat setting is at the desired level.
- Ensure the heater is positioned correctly and not obstructed.
- Check for excessive wind, which can reduce perceived heat.
- Unusual Noises or Odors:
- Immediately turn off the heater and disconnect power.
- Contact customer support or a qualified technician.
For issues not resolved by these steps, please contact Bromic Heating customer support.
8. Specifications
| Feature | Detail |
|---|---|
| Brand | Bromic Heating |
| Model Number | BH0320021 |
| Power Output | 3400 Watts |
| Voltage | 208 Volts |
| Amperage | 16.3 Amps |
| Heating Coverage | Up to 108 sq. ft. |
| Product Dimensions | 50.2"D x 8"W x 7"H |
| Item Weight | 22 pounds |
| Material | 304-grade Stainless Steel, Tinted Ceramic Glass |
| Ingress Protection (IP) Rating | IPX4 (Wind-resistant & Water Protection) |
| Mounting Type | Wall, Ceiling, Recessed (kit sold separately) |
| Special Feature | Remote Control, Smart Control System Compatibility |
Figure 3: Dimensions and approximate heat coverage area for the 3400W model.
9. Warranty and Support
Your Bromic Platinum Smart Heat heater is backed by a comprehensive manufacturer warranty. Please refer to the warranty card included with your product for specific terms and conditions.
For technical assistance, troubleshooting, or warranty claims, please contact Bromic Heating customer support through their official website or the retailer where the product was purchased.
