KAGO HK401

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KAGO HDMI KVM Switch 4 Port

Model: HK401 User Manual

1. Introduction

The KAGO HDMI KVM Switch 4 Port (Model HK401) allows you to control up to four computers using a single set of keyboard, mouse, and monitor. This device is designed to streamline your workspace, reduce cable clutter, and enhance efficiency by enabling seamless switching between multiple systems. It supports high-resolution video output and offers broad compatibility with various operating systems and USB devices.

2. Product Features

  • 4-Port KVM Functionality: Share one keyboard, mouse, and monitor among four computers.
  • USB 2.0 Device Sharing: Supports sharing up to four USB 2.0 devices, including wireless keyboards, mice, printers, scanners, U disks, portable SSD drives, and flash drives.
  • High-Resolution Video: Supports resolutions up to 4K@30Hz (3840x2160/30Hz) and 1080P, with 3D audio and video synchronization.
  • Plug & Play: Driver-free installation, compatible with Windows, DOS, Mac OS, Android, and various Linux distributions.
  • Dual Switching Methods: Switch between connected computers using the push button on the device or the included desktop controller.
  • LED Indicators: Clear LED lights indicate the currently active computer.
  • USB Powered: No additional DC power adapter is required; the device is powered via USB.
KAGO HDMI KVM Switch setup showing four computers sharing one keyboard, mouse, and monitor on a desk.

Figure 2.1: Illustration of four computers sharing a single keyboard, mouse, and monitor via the KVM switch.

3. Setup Instructions

Follow these steps to set up your KAGO HDMI KVM Switch:

  1. Power Off All Devices: Before making any connections, ensure all computers and the monitor are powered off.
  2. Connect Monitor: Connect your monitor to the HDMI OUT port on the KVM switch using an HDMI cable.
  3. Connect Keyboard and Mouse: Plug your USB keyboard and USB mouse into the designated USB ports on the KVM switch.
  4. Connect Computers: For each computer (up to four), connect one end of the provided HDMI KVM cable to the computer's HDMI output and a USB port. Connect the other end of the cable to the corresponding HDMI IN (1-4) and USB IN (1-4) ports on the KVM switch. Ensure that both the HDMI and USB connections for each computer are made to the same numbered input on the KVM.
  5. Connect Additional USB Devices (Optional): If you have other USB 2.0 devices (e.g., printer, flash drive), connect them to the available USB ports on the KVM switch.
  6. Connect Desktop Controller (Optional): Plug the desktop controller into the dedicated Micro Key port on the KVM switch if you prefer remote switching.
  7. Power On: Power on your monitor first, then power on the connected computers. The KVM switch will draw power from the USB connections.
Connection diagram for the KAGO HDMI KVM Switch, showing how to connect a PC to the KVM using HDMI and USB cables.

Figure 3.1: Detailed connection diagram illustrating how to connect a PC to the KVM switch.

KAGO HDMI KVM Switch connected to various peripherals including a printer, USB flash drive, keyboard, and mouse.

Figure 3.2: KVM switch demonstrating connections to a printer, USB drive, keyboard, and mouse.

KAGO HDMI KVM Switch connected to multiple types of computers, including desktop PCs and laptops.

Figure 3.3: The KVM switch connected to various desktop and laptop computers.

4. Operating Instructions

The KAGO HDMI KVM Switch offers two convenient methods for switching between connected computers:

  • Front Panel Push Buttons: Press the numbered buttons (1, 2, 3, or 4) on the front panel of the KVM switch to directly select the corresponding computer input. The LED indicator above the button will illuminate to show the active computer.
  • Desktop Controller: Use the included wired desktop controller to switch inputs. Press the button on the controller to cycle through the connected computers. The KVM's LED indicators will update to reflect the active input.

Upon switching, the monitor, keyboard, and mouse will automatically connect to the selected computer. There may be a brief delay as the display synchronizes.

KAGO HDMI KVM Switch with its push buttons and a separate desktop controller, illustrating two ways to switch inputs.

Figure 4.1: KVM switch showing front panel buttons and the desktop controller for input selection.

KAGO HDMI KVM Switch with logos for Windows, MS-DOS, Linux, Android, and Mac OS, indicating broad operating system compatibility.

Figure 4.2: KVM switch highlighting compatibility with various operating systems.

5. Maintenance

To ensure the longevity and optimal performance of your KAGO HDMI KVM Switch, follow these maintenance guidelines:

  • Cleaning: Use a soft, dry cloth to clean the exterior of the device. Avoid using liquid cleaners or abrasive materials, as they may damage the surface or internal components.
  • Environment: Place the KVM switch in a cool, dry, and well-ventilated area. Avoid exposure to direct sunlight, high temperatures, humidity, or dusty environments.
  • Cable Management: Ensure all cables are neatly organized and not excessively bent or strained to prevent damage to the connectors or cables themselves.
  • Power: The device is USB powered. Ensure stable USB power is supplied from the connected computers.

6. Troubleshooting

If you encounter issues with your KAGO HDMI KVM Switch, refer to the following troubleshooting tips:

No Display or Flickering Screen:

  • Check Cables: Ensure all HDMI cables are securely connected to both the KVM switch and the computers/monitor. Try using different HDMI cables if available.
  • Power Cycle: Disconnect all cables from the KVM switch, wait a few seconds, then reconnect them. Power on the monitor first, then the computers.
  • Resolution Settings: Verify that the display resolution of your computers is supported by the KVM switch (up to 4K@30Hz). If experiencing issues, try setting the resolution to 1080P 60Hz on the problematic computer and gradually increase it.
  • Mac Compatibility: For Mac OS users, ensure your display settings are configured correctly. Some users have reported success by adjusting resolution and refresh rates.

Keyboard or Mouse Not Responding:

  • Check USB Connections: Ensure the keyboard and mouse are plugged into the correct USB ports on the KVM switch.
  • USB Power: The KVM switch is USB powered. If multiple USB devices are connected, ensure sufficient power is supplied from the connected computers. If one computer is off, try turning on another connected computer to provide additional power.
  • Try Different Ports: Connect the keyboard and mouse to different USB ports on the KVM switch.
  • Direct Connection Test: Connect the keyboard and mouse directly to the computer to confirm they are functioning correctly.

Switching Issues:

  • Verify Connections: Double-check that both the HDMI and USB cables for each computer are connected to the same numbered input on the KVM switch.
  • Try Both Switching Methods: Attempt to switch using both the front panel buttons and the desktop controller to isolate the issue.
  • LED Indicators: Observe the LED indicators to confirm if the KVM switch registers the input change.

7. Specifications

FeatureSpecification
Model NumberHK401
Number of Ports4 (HDMI In, USB In)
Video ResolutionUp to 4K@30Hz (3840x2160/30Hz), 1080P
USB Ports4 x USB 2.0 (for peripherals)
Switching MethodsFront Panel Push Button, Desktop Controller
Operating Voltage5 Volts
Current Rating1 Amps
Connector TypeHDMI, USB
Operating System CompatibilityWindows, DOS, Mac OS, Android, Linux
Dimensions (L x W x H)9.4 x 16 x 14 cm (approx. 3.7 x 6.3 x 5.5 inches)
Item Weight608 g
ColorBlack
MaterialCopper
International Protection RatingIP54
Batteries IncludedNo

8. Warranty Information

KAGO products are designed for reliability and performance. For specific warranty details, including coverage period and terms, please refer to the warranty card included with your product or contact KAGO customer support directly. Keep your purchase receipt as proof of purchase for any warranty claims.

9. Support

If you require further assistance or have questions not covered in this manual, please contact KAGO customer support. You can typically find contact information on the product packaging, the official KAGO website, or through your retailer.

© 2026 KAGO. All rights reserved.

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