OPPO Enco Air 2 Pro

OPPO Enco Air 2 Pro Bluetooth Truly Wireless In-Ear Earbuds User Manual

Model: Enco Air 2 Pro (ETE21 & ETE22)

1. Introduction

This manual provides detailed instructions for the proper use, setup, and maintenance of your OPPO Enco Air 2 Pro Bluetooth Truly Wireless In-Ear Earbuds. Please read this manual thoroughly before using the product to ensure optimal performance and longevity.

2. Package Contents

Verify that all items are present in your product package:

  • OPPO Enco Air 2 Pro Earbuds (Left and Right)
  • Charging Case
  • USB-C Charging Cable
  • Multiple Sizes of Ear Tips (S, M, L)
  • User Manual (this document)
Contents of the OPPO Enco Air 2 Pro package, including earbuds, charging case, USB-C cable, and ear tips.
The package includes the OPPO Enco Air 2 Pro earbuds, charging case, USB-C charging cable, and multiple sizes of ear tips.

3. Product Overview

The OPPO Enco Air 2 Pro earbuds are designed for a premium audio experience with advanced features.

OPPO Enco Air 2 Pro earbuds and charging case in white.
The OPPO Enco Air 2 Pro earbuds and their charging case.

Key Features:

  • 12.4 mm Titanized Diaphragm Drivers: For powerful and clear sound.
  • Active Noise Cancellation (ANC): Reduces ambient noise for immersive listening.
  • AI Noise Cancellation for Calls: Enhances voice clarity during phone calls.
  • Up to 28 Hours of Listening Time: Extended battery life with the charging case.
  • IP54 Dust and Water Resistance: Protection against splashes and dust.
  • Bluetooth 5.2: Stable and efficient wireless connectivity.
  • Fast Charging: Quick power-ups for on-the-go use.
  • In-Ear Detection: Automatic pause/play functionality.
  • Refractive Bubble Case Design: A delicate and compact charging case.
White and grey OPPO Enco Air 2 Pro charging cases with a single earbud, highlighting the refractive bubble case design.
The charging case features a delicate and compact refractive bubble design.

4. Setup

4.1. Charging the Earbuds and Case

Before first use, fully charge the earbuds and the charging case.

  1. Place the earbuds into the charging case.
  2. Connect the charging case to a power source using the provided USB-C cable.
  3. The indicator light on the case will show charging status. A full charge is indicated when the light turns solid green or off.
OPPO Enco Air 2 Pro charging case connected to a USB-C cable, with text indicating 10 minutes charge for 2 hours listening.
Fast charging allows for 2 hours of listening after only 10 minutes of charge.
OPPO Enco Air 2 Pro earbuds in their open charging case, with text indicating up to 28 hours of playback.
The earbuds and charging case provide up to 28 hours of total listening time.

4.2. Initial Pairing

  1. Open the charging case with the earbuds inside. The indicator light will flash white, indicating pairing mode.
  2. On your device (smartphone, tablet, etc.), enable Bluetooth.
  3. Search for available Bluetooth devices and select "OPPO Enco Air 2 Pro".
  4. Once connected, the indicator light on the case will turn off.

4.3. Wearing the Earbuds

Choose the ear tips that provide the best seal and comfort for optimal sound quality and Active Noise Cancellation performance. Insert the earbuds into your ears and rotate them gently until they fit securely.

A person wearing an OPPO Enco Air 2 Pro earbud, walking outdoors, highlighting the small and convenient design.
The earbuds are designed to be small and convenient for everyday use.

5. Operating Instructions

5.1. Touch Controls

The earbuds feature touch-sensitive areas for various functions:

  • Double-tap: Play/Pause music, Answer/End call.
  • Triple-tap: Skip to the next track.
  • Press and hold (either earbud): Toggle Active Noise Cancellation modes (ANC On/Transparency/ANC Off).
  • Press and hold (both earbuds): Enter pairing mode (when not connected).

5.2. Active Noise Cancellation (ANC)

The ANC feature reduces ambient noise, allowing for a more focused listening experience. Toggle ANC modes by pressing and holding either earbud.

Person wearing OPPO Enco Air 2 Pro earbuds, looking out a train window, illustrating active noise cancellation.
Active Noise Cancellation helps immerse you in audio by reducing ambient sounds.

5.3. AI Noise Cancellation for Calls

The earbuds utilize dual microphones and AI algorithms to filter out background noise during calls, ensuring your voice is heard clearly.

Diagram illustrating the FF mic and Talk mic on an OPPO Enco Air 2 Pro earbud for AI noise cancellation during calls.
Dual microphones with AI noise cancellation ensure clear voice transmission during calls.

5.4. Enco Live Effects

Customize your audio experience with Enco Live Effects, offering optimized sound profiles such as Bass Boost and Clear Vocals. These can typically be managed through the associated OPPO HeyMelody app.

Images depicting a microphone and a drum set, representing Enco Live Effects for clear vocals and bass boost.
Enco Live Effects offer optimized sound profiles for enhanced bass or clear vocals.

5.5. In-Ear Detection

The earbuds automatically pause playback when removed from your ears and resume when reinserted.

A person wearing an OPPO Enco Air 2 Pro earbud, gesturing, demonstrating the in-ear detection feature.
In-ear detection automatically pauses playback when earbuds are removed and resumes when reinserted.

5.6. Gaming Mode (Ultra-Low Latency)

Activate Gaming Mode for a reduced audio delay, providing a more synchronized experience during mobile gaming. This feature can usually be toggled via the HeyMelody app or specific touch gestures.

OPPO Enco Air 2 Pro earbuds next to a smartphone displaying a gaming scene, illustrating ultra-low game latency.
Experience seamless gaming with ultra-low latency of 94 ms.

5.7. Switching Between Devices

The earbuds support quick switching between previously paired devices. This can often be done through the Bluetooth settings of your device or via the HeyMelody app.

Two smartphones displaying connection screens for OPPO Enco Air 2 Pro, demonstrating instant device switching.
Easily switch between connected devices with a simple touch.

6. Maintenance

6.1. Cleaning

Regular cleaning helps maintain sound quality and hygiene:

  • Gently wipe the earbuds and charging case with a soft, dry, lint-free cloth.
  • Remove ear tips and clean them with water and mild soap if necessary, then dry thoroughly before reattaching.
  • Use a clean, dry cotton swab to carefully clean the mesh and charging contacts.
  • Avoid using abrasive materials, solvents, or harsh chemicals.

6.2. Water and Dust Resistance

The OPPO Enco Air 2 Pro earbuds are rated IP54 for dust and water resistance. This means they are protected against limited dust ingress and splashing water from any direction. They are not waterproof and should not be submerged in water.

A person wearing OPPO Enco Air 2 Pro earbuds with sweat on their face, illustrating IP54 dust and water resistance.
The earbuds are IP54 rated for dust and water resistance, suitable for various environments.

7. Troubleshooting

If you encounter issues with your earbuds, refer to the following common solutions:

7.1. No Sound or Intermittent Connection

  • Ensure the earbuds are charged.
  • Check that Bluetooth is enabled on your device and the earbuds are connected.
  • Move closer to your device to avoid interference.
  • Try disconnecting and re-pairing the earbuds.
  • Clean the charging contacts on both earbuds and the case.

7.2. Earbuds Not Charging

  • Ensure the charging cable is securely connected to both the case and the power source.
  • Verify that the power source is active.
  • Clean the charging contacts on the earbuds and inside the case.
  • Try a different USB-C cable or power adapter.

7.3. Poor Sound Quality

  • Ensure the ear tips provide a proper seal in your ear canal. Try different sizes.
  • Clean any debris from the earbud mesh.
  • Check your device's audio settings and equalizer.

7.4. Factory Reset

If issues persist, a factory reset may resolve them:

  1. Place both earbuds into the charging case and keep the lid open.
  2. Press and hold the function button on the charging case for approximately 10-15 seconds until the indicator light flashes red three times.
  3. Close the case, then open it again to re-enter pairing mode. You will need to re-pair the earbuds with your device.

8. Specifications

FeatureSpecification
Model NameOPPO Enco Air 2 Pro
Item Model NumberETE21&ETE22
Connectivity TechnologyWireless (Bluetooth)
Wireless Communication TechnologyBluetooth 5.2
Bluetooth Range10 Metres
Audio Driver TypeDynamic Driver
Audio Driver Size12.4 Millimetres
Frequency Response20 Hz - 20,000 Hz
Noise ControlActive Noise Cancellation
Battery Life (Earbuds + Case)Up to 28 Hours
Charging TimeFast Charging (e.g., 10 min charge for 2 hours listening)
Water Resistance LevelIP54 (Dust and Water Resistant)
Control TypeMedia Control (Touch)
Item Weight3 Grams (per earbud)
Product Dimensions25.4 x 5.1 x 6.9 cm (Case)
MaterialPlastic

9. Warranty and Support

9.1. Warranty Information

Your OPPO Enco Air 2 Pro earbuds come with a 1 Year Warranty from the date of purchase. Please retain your proof of purchase for warranty claims. The warranty covers manufacturing defects but typically excludes damage caused by misuse, accidents, or unauthorized modifications.

9.2. Customer Support

For further assistance, technical support, or warranty inquiries, please visit the official OPPO support website or contact their customer service. You can find more information on the OPPO Brand Store on Amazon or your regional OPPO support channels.

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