Zendure SuperBase 1000M Portable Power Station User Manual

1. Introduction

Thank you for choosing the Zendure SuperBase 1000M Portable Power Station. This manual provides essential information for the safe and efficient operation of your device. The SuperBase 1000M is a versatile 1016Wh/1000W portable power supply designed for various applications, including emergency backup, outdoor activities, and home use. Its lightweight, quiet, and dustproof design ensures reliable performance wherever you need power.

2. Safety Instructions

To ensure safe operation and prolong the lifespan of your SuperBase 1000M, please adhere to the following guidelines:

• Do not disassemble, repair, or modify the unit. Incorrect reassembly may cause fire or injury.
• Keep the unit away from heat sources, direct sunlight, and flammable materials.
• Do not expose the unit to water or other liquids. Operate in a dry environment.
• Ensure proper ventilation during use. Do not block ventilation openings.
• Store the unit in a cool, dry place when not in use.
• Keep out of reach of children and pets.
• Use only original or certified accessories and charging cables.
• Operating temperature range: -10°C to 40°C. Charging temperature range: 0°C to 45°C.

3. Package Contents

The standard package includes:

• Zendure SuperBase 1000M Portable Power Station
• AC Wall Adapter
• Car Charger Adapter
• User Manual
• MC4 to DC5521 wire (for solar panel connection, solar panel sold separately)

4. Product Features

• 1016Wh Large Capacity & 1000W AC Output: Capable of powering home appliances and charging multiple small devices simultaneously.
• Dustproof Design: Constructed with a durable aluminum alloy and a fanless structure, preventing dust intrusion into internal mechanisms. Note: The charging port is not completely dustproof without its cover.
• Quiet & Compact: Operates at less than 30dB, making it ultra-quiet. Its compact size (8.3 kg) allows for easy portability and comfortable placement in vehicles.
• Lighting & Emergency Signal Mode: Features a large rear lamp with 36 LED bulbs, offering 4 brightness levels and an emergency signal mode. The 10W LED lamp can function as a flashlight for up to a week on a full charge.
• 9 Output Ports: Equipped with sine wave AC output and multi-protocol USB ports to power various electrical appliances and digital devices.
• 4 Charging Methods: Supports DC charging, solar charging, Type-C charging, and cigar socket charging. Dual input (DC + cigar socket) allows for a full charge in approximately 4.5 hours.
• Cold Environment Operation: Designed to operate stably in temperatures from -10°C to 40°C, thanks to its aluminum housing and 8-layer security system.

5. Setup

5.1 Charging the SuperBase 1000M

The SuperBase 1000M supports four different charging methods:

1. AC Wall Charging: Connect the AC wall adapter to a standard wall outlet and the DC input port on the SuperBase 1000M.
2. Solar Panel Charging: Connect compatible solar panels (sold separately) to the PV input port using the provided MC4 to DC5521 wire.
3. Type-C Charging: Use a Type-C cable to connect to the USB-C PD (in/out) port.
4. Car Socket Charging: Use the car charger adapter to connect to your vehicle's cigarette lighter socket and the DC input port.

For fastest charging, combine DC input and cigar socket input simultaneously to achieve a full charge in approximately 4.5 hours.

6. Operating Instructions

6.1 Powering On/Off Output Ports

The SuperBase 1000M features intuitive push-button controls for activating different output sections:

• DC Power Button: Press and hold for 2 seconds to activate/deactivate the DC output ports. The corresponding LED will illuminate green.
• USB Power Button: Press and hold for 2 seconds to activate/deactivate the USB output ports. The corresponding LED will illuminate green.
• AC Power Button: Press and hold for 2 seconds to activate/deactivate the AC output ports. The corresponding LED will illuminate green.
• LED Power Button: Press to cycle through LED lamp brightness levels and emergency signal modes.

6.2 Digital Display

The comprehensive digital display provides real-time information:

• Battery Level: Shows the current charge percentage.
• Time to Empty/Full: Estimates remaining operating time or charging time.
• Input/Output Power Display: Shows current power consumption or generation in Watts.
• Port Status Indicators: Icons indicate which output sections (DC, USB, AC, Car-Start, Light) are active.

6.3 Using Output Ports

The SuperBase 1000M offers 9 output ports for diverse needs:

• USB-A Output Ports (x3): For charging smartphones, tablets, and other USB-powered devices.
• USB-C PD (in/out) Port (x1): Supports Power Delivery up to 100W for fast charging compatible laptops and devices.
• AC Output Ports (x2): Standard household outlets for powering larger electronics up to 1000W.
• DC Output Ports (x2): For devices requiring DC power.
• Cigar Socket Output (x1): For car accessories or older devices.

6.4 LED Lamp Functionality

The integrated LED lamp on the back of the unit provides illumination for various situations:

• Press the LED Power Button to turn the light on and cycle through 4 brightness levels.
• Long press the LED Power Button to activate the emergency signal mode (SOS or warning light).

6.5 Official Product Videos

7. Maintenance

Proper maintenance ensures the longevity and optimal performance of your SuperBase 1000M:

• Cleaning: Use a dry, soft cloth to wipe the exterior. Avoid using harsh chemicals or abrasive materials.
• Storage: Store the unit in a cool, dry place, away from direct sunlight and extreme temperatures. For long-term storage, charge the unit to 50-80% every 3-6 months to maintain battery health.
• Dust Protection: The fanless design inherently offers dust protection. However, ensure the charging port cover is in place when not in use to prevent dust accumulation. Avoid using in extremely dusty or sandy environments to prevent damage to exposed ports.
• Temperature Management: The aluminum alloy body provides excellent heat dissipation. The unit is designed for stable operation in cold environments (-10°C).

8. Troubleshooting

If you encounter issues with your SuperBase 1000M, try the following steps:

• Unit Not Turning On: Ensure the battery is charged. Connect to a power source and check the display.
• No Output from Ports: Verify that the specific output section (DC, USB, AC) is activated by pressing and holding its respective button until the green LED illuminates. Check cable connections.
• Slow Charging: Ensure you are using the correct charging adapter and cable. For faster charging, consider using multiple input methods simultaneously if supported.
• Overload Protection: If the unit shuts down unexpectedly, it might be due to an overload. Disconnect some devices and restart the unit.
• Unusual Noise/Smell: Immediately power off the unit and disconnect all devices. Contact customer support.

For further assistance, please refer to the contact information in the Warranty and Support section.

9. Specifications

10. Warranty and Support

The Zendure SuperBase 1000M comes with a 2-year warranty from the date of purchase. This warranty covers manufacturing defects and workmanship under normal use. It does not cover damage caused by misuse, accidents, unauthorized modifications, or natural disasters.

For warranty claims, technical support, or any inquiries, please contact Zendure customer service through their official website or the retailer where the product was purchased. Please have your proof of purchase and product model number ready when contacting support.