Kwikset 99910-069

Kwikset Pismo Keyed Entry Knob and Single Cylinder Deadbolt Combo Pack Instruction Manual

Model: 99910-069 | Brand: Kwikset

Introduction

Welcome to your new Kwikset Pismo Keyed Entry Knob and Single Cylinder Deadbolt Combo Pack. This manual provides essential information for installation, operation, maintenance, and troubleshooting to ensure optimal performance and security. Please read this guide thoroughly before beginning installation or use.

Important Safety Information

To prevent personal injury or product damage, always follow these basic safety precautions:

  • Read all instructions carefully before installing and using the lockset.
  • Do not attempt to modify the product in any way. Unauthorized modifications can compromise security and void the warranty.
  • Keep all keys in a secure location, preferably separate from the lock itself, to prevent unauthorized access.
  • Ensure all components are installed correctly and securely tightened to maintain the intended security features of the lock.
  • Use appropriate personal protective equipment (e.g., safety glasses) during installation.

Package Contents

Before beginning installation, please verify that all the following components are included in your package:

  • Keyed Entry Knob Assembly (Exterior and Interior)
  • Single Cylinder Deadbolt Assembly (Exterior and Interior)
  • Standard Keys (typically 2)
  • Adjustable Latch Mechanisms (for both knob and deadbolt)
  • Strike Plates (for both knob and deadbolt)
  • Mounting Screws
  • SmartKey Reset Tool
Kwikset Pismo Keyed Entry Knob and Single Cylinder Deadbolt Combo Pack components
This image displays all the components included in the Kwikset Pismo combo pack, including the keyed entry knob, single cylinder deadbolt, keys, latch mechanisms, strike plates, mounting screws, and the SmartKey reset tool.

Setup (Installation Guide)

Follow these step-by-step instructions for proper installation. A standard Phillips head screwdriver is the only tool typically required.

Step 1: Prepare the Door

Ensure your door is prepped with standard bore holes (2-1/8" diameter) and the correct backset (2-3/8" or 2-3/4").

Step 2: Install the Latch Mechanisms

Insert the latch mechanisms (for both the knob and deadbolt) into the door edge. Ensure the latch bolts face the door frame. Secure each latch with the provided screws. Adjust the backset if necessary by sliding the adjustment pin on the latch.

Step 1 of Kwikset lock installation, showing screwing in the adjustable latch
This image illustrates the first step of installation, where the adjustable latch is screwed into the door edge.

Step 3: Install the Deadbolt Assembly

Place the exterior deadbolt assembly onto the door, aligning it with the deadbolt latch. Then, attach the interior deadbolt assembly and secure it with the mounting screws.

Step 2 of Kwikset lock installation, showing placing the deadbolt on the door and securing with screws
This image shows the deadbolt being placed onto the door and secured with screws, ensuring proper alignment with the latch.

Step 4: Install the Strike Plates

Install the strike plates for both the knob and deadbolt on the door frame. Ensure they are perfectly aligned with the latch bolts to allow for smooth operation. Secure with screws.

Step 3 of Kwikset lock installation, showing screwing in the strike plate on the door frame
This image demonstrates the final step of installation, where the strike plate is screwed into the door frame, ensuring the latch bolts engage correctly.

Step 5: Install the Keyed Entry Knob Assembly

Assemble the exterior and interior knob components, ensuring the spindle engages correctly with the knob latch. Secure the knob assembly with the remaining mounting screws.

Reversible Design

The Pismo lock features a fully reversible design, allowing for flexible installation on both right-handed and left-handed doors without needing to reconfigure the internal mechanism.

Kwikset Pismo lock reversible design, showing installation on both left-handed and right-handed doors
This image highlights the reversible design of the Pismo lock, indicating its compatibility with both left-handed and right-handed door configurations.

Operating Your Kwikset Lock

Keyed Entry Knob Operation

The exterior knob is locked and unlocked using a key. The interior knob features a convenient turn-piece for easy locking and unlocking from inside the room.

Deadbolt Operation

The deadbolt is operated by a key from the exterior for maximum security. From the interior, a simple thumb-turn mechanism allows for quick locking and unlocking.

SmartKey Security Re-keying

Kwikset's SmartKey Security technology allows you to re-key your lock yourself in seconds, providing unparalleled convenience and enhanced security. This feature is particularly useful if you've recently moved, lost a key, or wish to have one key operate multiple Kwikset SmartKey locks.

This video demonstrates Kwikset SmartKey Security features, including pick resistance, bump proofing, and the simple re-keying process.
Kwikset SmartKey Security system showing a key, reset tool, and lock cylinder, with reasons to re-key listed
This graphic illustrates the Kwikset SmartKey Security system, detailing how to easily re-key your lock using the reset tool and key. It also lists common reasons for re-keying, such as lost keys or needing one key for multiple locks.

Maintenance and Care

Cleaning

To maintain the finish and functionality of your Kwikset lock, clean it regularly with a soft, damp cloth. Avoid using abrasive cleaners, harsh chemicals, or solvents, as these can damage the finish and internal components.

Microban Protection

Kwikset's door hardware is treated with Microban antimicrobial protection. This innovative technology inhibits the growth of damaging bacteria on the surface of the lock, providing a cleaner product than unprotected surfaces. This protection is built-in and does not wash off or wear away.

Kwikset Microban Antimicrobial Technology explanation, showing a comparison between unprotected and protected surfaces
This image explains Kwikset's Microban Antimicrobial Technology, demonstrating how it inhibits bacterial growth on the lock surface, making it 99.9% cleaner than unprotected surfaces.

Troubleshooting

If you encounter any issues with your Kwikset Pismo lockset, refer to the table below for common problems and their solutions.

ProblemPossible CauseSolution
Key does not turn smoothlyDirt or debris in cylinder; worn keySpray a small amount of graphite lubricant into the keyway. Try using a different, unworn key.
Latch bolt does not extend or retract fullyMisalignment of lock components or strike plate; obstructionCheck the alignment of the latch and strike plate. Ensure there is no debris in the door frame or latch mechanism. Re-tighten mounting screws.
Lock feels loose on the doorLoose mounting screwsCarefully tighten all visible mounting screws on both the interior knob and deadbolt assemblies. Do not overtighten.

For issues not listed above or if solutions do not resolve the problem, please contact Kwikset customer support for further assistance.

Product Specifications

Detailed specifications for the Kwikset Pismo Keyed Entry Knob and Single Cylinder Deadbolt Combo Pack:

FeatureDetail
BrandKwikset
Model NamePismo
Model Number99910-069
Lock TypeKey Lock
MaterialNickel
FinishSatin Nickel
Special FeaturesAnti-Drill, Anti-Bump, SmartKey Security, Microban Protection
Door Thickness Compatibility1-3/8" to 1-3/4"
Latch BacksetAdjustable 2-3/8" or 2-3/4"
Item Weight3.09 pounds
Product Dimensions (L x W x H)2.63 x 2.86 x 2.86 inches
UPC883351871792
Diagram showing the dimensions of the Kwikset Pismo lock
This diagram provides detailed measurements for the Kwikset Pismo lock, including its length, width, and height, to assist with compatibility and installation planning.

Warranty and Support

Warranty Information

This Kwikset product is backed by a Lifetime mechanical and finish warranty. This warranty covers defects in material and workmanship for the lifetime of the original residential purchaser. For specific terms and conditions, including limitations and exclusions, please refer to the official Kwikset warranty documentation provided with your product or visit their official website.

This video highlights Kwikset's commitment to quality and durability in their products.

Customer Support

For technical assistance, replacement parts, or to initiate a warranty claim, please contact Kwikset Customer Service. You can find contact information and additional resources on the official Kwikset website:

www.kwikset.com

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