1. Introduction
Thank you for choosing the HyperGear 25W PD & 12W USB-C Dual Port Fast Charger. This device is designed to provide efficient and rapid charging for a wide range of compatible devices, including smartphones, tablets, and other USB-powered electronics. It features both a 25W USB-C Power Delivery (PD) port and a 12W USB-A port, allowing for simultaneous charging of two devices. The included 6-foot USB-C to USB-C cable offers extended reach and convenience.
Image 1.1: HyperGear Dual Port Fast Charger and Cable
2. Safety Information
For optimal performance and safety, please read and follow these guidelines:
- Do not expose the charger to moisture, extreme temperatures, or direct sunlight.
- Avoid dropping or subjecting the charger to strong impacts.
- Do not attempt to disassemble or modify the charger.
- Unplug the charger from the wall outlet when not in use.
- Ensure proper ventilation around the charger during operation.
This charger incorporates advanced safety features, including PPS technology, overcurrent protection, overvoltage protection, short-circuit protection, and temperature regulation, to safeguard your devices during charging.
Image 2.1: HyperGear Charger Safety Features
3. Package Contents
Verify that all items are present in your package:
- 1 x HyperGear Dual Port Wall Charger (Model: HYP-PD25-4000)
- 1 x 6ft USB-C to USB-C Cable
4. Setup
Follow these steps to set up your HyperGear charger:
- Plug into Power Outlet: Insert the charger's foldable prongs into a standard wall power outlet (100-240V AC).
- Connect Charging Cable: Connect one end of the provided 6ft USB-C to USB-C cable to the USB-C PD port on the charger. Alternatively, use your device's compatible USB-A or USB-C cable and connect it to the appropriate port on the charger.
- Connect to Device: Connect the other end of the charging cable to your device's charging port.
Image 4.1: Charger connected to wall and devices
5. Operating Instructions
The HyperGear charger is designed for simple operation:
- Single Device Charging: Connect your device to either the USB-C PD port (for up to 25W fast charging) or the USB-A port (for up to 12W charging).
- Dual Device Charging: Connect one device to the USB-C PD port and another to the USB-A port simultaneously. The charger will intelligently distribute power to both devices.
- Fast Charging: For optimal fast charging speeds, ensure your device and cable support Power Delivery (PD) and connect to the USB-C PD port. The charger supports PPS technology for adaptive fast charging.
Image 5.1: Power Delivery Fast Charging Capability
Image 5.2: Extended Cable for Convenience
6. Compatibility
The HyperGear charger is compatible with a wide range of devices, including but not limited to:
- Apple: iPhone 15, 15 Plus, 15 Pro, 15 Pro Max, iPhone 14, 14 Plus, 14 Pro, 14 Pro Max, iPhone SE 3 (2022), iPhone 13 mini, 13, 13 Pro, 13 Pro Max, iPhone 12, 12 mini, 12 Pro, 12 Pro Max, iPhone 11, 11 Pro, 11 Pro Max, iPhone X, iPad models.
- Samsung Galaxy: S23, S22, S22 Plus, S22 Ultra, S21 5G, S21+ 5G, S21 Ultra 5G, Note20, S20, S20+, S20 Ultra 5G, Note10, Note10+, S10, S10+, S10e, S9, S9+.
- Google Pixel: Pixel 7, Pixel 6a, 6 Pixel Pro, 6, Pixel 5a 5G, Pixel 5, Pixel 4a 5G, Pixel 4a, Pixel 4 XL, Pixel 4, Pixel 3a XL, Pixel 3a, Pixel 3 XL, Pixel 3.
- Other USB-C and USB-A compatible smartphones, tablets, smartwatches, game controllers, power banks, and earbuds.
Image 6.1: Wide Device Compatibility
7. Maintenance
To ensure the longevity and proper functioning of your charger:
- Clean the charger with a soft, dry cloth. Do not use liquid cleaners or aerosols.
- Store the charger in a cool, dry place away from direct sunlight and moisture.
- Avoid wrapping the cable too tightly around the charger, which can cause stress on the connections.
8. Troubleshooting
If you encounter issues with your HyperGear charger, refer to the following common problems and solutions:
| Problem | Possible Cause | Solution |
|---|---|---|
| Device not charging | Loose connection, faulty cable, power outlet issue, incompatible device. | Ensure cable is securely connected to both charger and device. Try a different cable or power outlet. Verify device compatibility. |
| Slow charging speed | Cable not supporting fast charging, device not supporting fast charging, multiple devices drawing power. | Use the included USB-C to USB-C cable for PD charging. Ensure your device supports PD. If charging two devices, speeds may be reduced. |
| Charger feels warm | Normal operation, excessive load, poor ventilation. | A slight warmth is normal during charging. Ensure the charger is not covered and has adequate ventilation. If it becomes excessively hot, unplug immediately and contact support. |
9. Specifications
- Model Number:
- HYP-PD25-4000
- Product Dimensions:
- 4.73 x 1.18 x 5.71 inches
- Item Weight:
- 4.2 ounces
- Input Voltage:
- 120 Volts
- Total USB Ports:
- 2 (1x USB-C PD, 1x USB-A)
- Wattage:
- 25W (USB-C PD), 12W (USB-A)
- Amperage:
- 3 Amps
- Connector Type:
- USB Type C, USB Type A
- Special Features:
- Charge Your Phone & Accessories Together, Compact, Power Delivery + PPS Efficient Fast Charge Technology, Supports PD up to 60W (charger output is 25W PD)
- Included Components:
- 6ft USB-C to USB-C Cable
10. Warranty and Support
HyperGear products are designed for reliability and performance. For warranty information and customer support, please refer to the official HyperGear website or contact their customer service directly. Keep your purchase receipt as proof of purchase.
For further assistance, please visit: www.hypergear.com/support
