1. Introduction
This manual provides essential information for the proper use and care of your Mephisto Helen Mix sandals. Designed for comfort and durability, these sandals feature quality materials and construction. Please read this manual thoroughly to ensure optimal experience and longevity of your product.

Figure 1: Mephisto Helen Mix sandal, silver polygon finish, with adjustable buckle and cork footbed.
2. Setup and Initial Fit
The Mephisto Helen Mix sandals are designed for easy wear. Follow these steps for initial fitting:
- Unpack: Carefully remove the sandals from their packaging.
- Adjust Buckle: The sandal features an adjustable buckle strap. Loosen or tighten the buckle to achieve a secure yet comfortable fit across your foot. Ensure the strap is not too tight to restrict circulation, nor too loose to cause instability.
- Test Fit: Walk a few steps to confirm the fit. Your foot should feel stable, and the sandal should not slip excessively.
3. Operating Instructions
These sandals are designed for casual wear and provide maximum comfort through their Soft Air Technology and cork footbed.
- Wearing: Simply slip your foot into the sandal. The slip-on design allows for quick and easy wear.
- Comfort Features: The cork footbed molds to your foot over time, providing personalized support. Soft Air Technology helps reduce impact and provides cushioning.
- Intended Use: These sandals are suitable for everyday walking and leisure activities. They are not water resistant and should not be submerged in water or worn in heavy rain.
4. Maintenance and Care
Proper care will extend the life and appearance of your Mephisto Helen Mix sandals.
- Cleaning Leather Uppers:
- Wipe the full grain leather uppers with a soft, damp cloth to remove dirt.
- For stubborn marks, use a specialized leather cleaner according to its instructions.
- Allow to air dry away from direct heat.
- Apply a leather conditioner periodically to keep the leather supple and prevent cracking.
- Cleaning Cork Footbed:
- Gently brush the cork footbed to remove loose debris.
- For stains, use a mild soap solution and a soft brush, then wipe clean with a damp cloth.
- Allow to air dry completely before wearing.
- Sole Care: The synthetic rubber sole can be cleaned with a damp cloth.
- Water Exposure: As these sandals are not water resistant, avoid prolonged exposure to water. If they become wet, allow them to air dry naturally. Do not use artificial heat sources.
- Storage: Store sandals in a cool, dry place away from direct sunlight when not in use.
5. Troubleshooting
If you encounter any issues with your sandals, consider the following:
- Discomfort:
- Ensure the buckle strap is adjusted correctly. An overly tight or loose strap can cause discomfort.
- Allow time for the cork footbed to mold to your foot. Initial wear may require a break-in period.
- Slipping:
- Check the buckle adjustment.
- Inspect the sole for excessive wear. If the sole is worn smooth, traction may be reduced.
- Material Damage:
- Refer to the maintenance section for proper cleaning and care to prevent damage.
- Avoid harsh chemicals or abrasive materials.
6. Specifications
| Attribute | Detail |
|---|---|
| Brand | Mephisto |
| Model Name | Helen Mix |
| Item Model Number | 5138895 |
| Department | Womens |
| Upper Material | Full Grain Leather |
| Inner Material | Leather |
| Sole Material | Synthetic Rubber |
| Footbed | Cork Footbed |
| Closure Type | Slip On with Adjustable Buckle |
| Water Resistance Level | Not Water Resistant |
| Key Technologies | Soft Air Technology, Maximum Comfort |
7. Warranty and Support
For information regarding warranty coverage, product support, or to address any concerns not covered in this manual, please contact Mephisto customer service or the authorized retailer from whom you purchased the product. Keep your proof of purchase for warranty claims.
You may find contact information on the official Mephisto website: www.mephisto.com





