HOCANFLO 700W Macerator Wastewater Pump (B09T3BTBQ4)
Hocanflo 700W Macerator Wastewater Pump User Manual
Model: B09T3BTBQ4
1. Introduction
This manual provides essential information for the safe and efficient operation, installation, and maintenance of your Hocanflo 700W Macerator Wastewater Pump. Please read this manual thoroughly before installation and use to ensure proper function and longevity of the product.
Product Overview
The Hocanflo 700W Macerator Wastewater Pump is designed to transfer wastewater from sanitary fixtures to the main drainage system, particularly in locations where gravity drainage is not feasible. Its powerful 700W motor and macerating blades efficiently handle waste, making it suitable for adding bathrooms in basements, garage conversions, attics, or other areas.

Figure 1: Front view of the Hocanflo 700W Macerator Wastewater Pump, showcasing its compact design and main inlet.
Key Features
- Powerful 700W Motor: Ensures efficient maceration and pumping of wastewater.
- Versatile Application: Supports connections for 1 WC, sink, shower, bidet, or washing machine (4 inlets, 1 outlet).
- High Pumping Capacity: Capable of vertical pumping up to 9 meters and horizontal pumping up to 100 meters.
- Ultra-Quiet Operation: Operates at a low noise level of 39 dBA under normal conditions.
- Automatic Debris Cleaning: Features a patented one-button automatic debris cleaning function for simplified maintenance.
- Durable Construction: Made from robust polypropylene with stainless steel impeller blades for maximum durability.
- Built-in Check Valve System: Prevents backflow of wastewater.

Figure 2: The macerator pump highlighting its key specifications: 700W power, 39dB noise level, IPx4 protection, and 200 L/Min flow rate.
2. Safety Instructions
Failure to follow these safety instructions may result in electric shock, fire, serious injury, or property damage.
- Always disconnect the power supply before performing any installation, maintenance, or troubleshooting procedures.
- Ensure the electrical supply matches the voltage requirements specified on the product label (AC 220-240V, 50HZ).
- Do not operate the pump dry. Ensure there is liquid in the system before activation.
- This appliance is not intended for use by persons (including children) with reduced physical, sensory or mental capabilities, or lack of experience and knowledge, unless they have been given supervision or instruction concerning use of the appliance by a person responsible for their safety.
- Keep children away from the appliance and its connections.
- Ensure proper ventilation around the pump.
- Do not dispose of foreign objects (e.g., sanitary products, wet wipes, large food scraps) into the toilet or fixtures connected to the macerator, as this can cause blockages and damage.
- If the power cord is damaged, it must be replaced by the manufacturer, its service agent, or similarly qualified persons to avoid a hazard.
- Professional installation by a qualified plumber or electrician is highly recommended.
3. Product Components
The Hocanflo Macerator Wastewater Pump consists of several key components working together to ensure efficient waste management.

Figure 3: Internal view highlighting the stainless steel impeller blades and the built-in check valve system, crucial for efficient operation and preventing backflow.
Main Components:
- Pump Housing: Durable polypropylene casing protecting internal components.
- 700W Motor: Powers the macerating and pumping functions.
- Stainless Steel Impeller Blades: Grinds solid waste into a fine slurry for easy pumping.
- Built-in Check Valve: Prevents wastewater from flowing back into connected fixtures.
- Inlet Connections: Multiple ports for connecting a WC, sink, shower, bidet, or washing machine.
- Outlet Connection: Discharges macerated wastewater to the main drainage system.
- Control System: Manages automatic operation and the one-button cleaning function.
4. Technical Specifications
| Specification | Value |
|---|---|
| Rated Power | 700 W |
| Input Voltage | AC 220-240V, 50HZ |
| Max Vertical Pumping | 9 m |
| Max Horizontal Pumping | 100 m |
| Max Flow Rate (Qmax) | 12,000 L/h (190 L/min) |
| Max Liquid Temperature | 90°C |
| Noise Level | 39 dBA |
| Protection Degree | IPX4 |
| Inlet Diameter | 28 mm - 40 mm |
| Outlet Diameter | 28 mm, 32 mm, 40 mm |
| Material | Polypropylene (PP) |
| Dimensions (L x W x H) | 48 x 37.5 x 22.5 cm |
| Weight | 7 kg |

Figure 4: Detailed dimensions of the macerator pump, including height, length, width, and various pipe diameters for connection.
5. Installation and Setup
Proper installation is crucial for the optimal performance and longevity of your Hocanflo macerator pump. It is highly recommended that installation be carried out by a qualified professional.
Installation Steps:
- Placement: Position the macerator pump as close as possible to the sanitary fixtures it will serve. Ensure it is on a stable, level surface.
- Toilet Connection: Connect the toilet outlet directly to the main inlet of the macerator pump. Ensure a watertight seal.
- Additional Fixture Connections: Connect other fixtures (sink, shower, bidet, washing machine) to the available side inlets. Use appropriate pipe diameters (28mm-40mm) and ensure all connections are sealed to prevent leaks.
- Discharge Pipe Connection: Connect the pump's outlet (28mm, 32mm, or 40mm) to the main drainage system. Ensure the discharge pipe has a continuous fall to the main drain and is adequately sized for the flow.
- Ventilation: Ensure the pump has adequate ventilation as per local plumbing codes.
- Electrical Connection: Connect the pump to a dedicated electrical circuit with appropriate voltage (AC 220-240V, 50HZ) and a ground fault circuit interrupter (GFCI) for safety. Ensure all electrical connections comply with local regulations.
- Testing: After all connections are made, slowly introduce water into the connected fixtures to test for leaks and proper pump operation. Observe the pump's cycle and ensure wastewater is discharged efficiently.

Figure 5: Example installation of the Hocanflo macerator pump connected to a toilet, illustrating typical setup.
6. Operating Instructions
The Hocanflo Macerator Wastewater Pump is designed for automatic operation, activating when wastewater enters the unit.
Normal Operation:
- When wastewater from connected fixtures (toilet, sink, shower, etc.) enters the pump housing, the internal float switch will activate the motor.
- The stainless steel impeller blades will macerate any solid waste, turning it into a fine slurry.
- The pump will then discharge the wastewater through the outlet pipe to the main drainage system.
- Once the water level drops, the float switch will deactivate the pump.
- The built-in check valve prevents any backflow of wastewater into the fixtures.
Automatic Debris Cleaning:
This model features a patented one-button automatic debris cleaning function. Refer to the specific button or switch on your unit for this feature. Activating this function will initiate a self-cleaning cycle to help prevent buildup and maintain optimal performance.
7. Maintenance
Regular maintenance ensures the longevity and efficient operation of your macerator pump. Always disconnect power before any maintenance.
Routine Maintenance:
- Regular Cleaning: Utilize the automatic debris cleaning function regularly as per the operating instructions.
- Avoid Foreign Objects: Do not flush items that are not biodegradable or designed for macerator systems (e.g., sanitary pads, cotton balls, wet wipes, excessive hair, grease, chemicals). These can cause blockages and damage the impeller.
- Visual Inspection: Periodically inspect the pump and all connections for any signs of leaks, damage, or unusual wear.
- Noise Monitoring: Pay attention to any changes in the pump's operating noise. Unusual noises may indicate a blockage or mechanical issue.
Note: It is not necessary to remove the wastewater pump from the toilet for separate cleaning, thanks to its automatic cleaning feature.
8. Troubleshooting
Before contacting customer support, please refer to the following common issues and their potential solutions.
| Problem | Possible Cause | Solution |
|---|---|---|
| Pump does not start. | No power supply; Float switch stuck; Motor fault. | Check power connection and circuit breaker. Ensure float switch moves freely. Contact support if motor fault is suspected. |
| Pump runs continuously. | Float switch stuck in 'on' position; Blockage in discharge pipe; Check valve issue. | Check float switch for obstructions. Inspect discharge pipe for blockages. Verify check valve operation. |
| Pump is noisy or vibrates excessively. | Foreign object in macerator chamber; Worn bearings; Improper installation. | Disconnect power and carefully inspect for foreign objects. If noise persists, contact support. Ensure pump is level and secure. |
| Water leaks from connections. | Loose connections; Damaged seals/gaskets. | Tighten all pipe connections. Replace any damaged seals or gaskets. |
| Pump activates but does not discharge water. | Discharge pipe blocked; Airlock in system; Impeller damaged. | Clear any blockages in the discharge pipe. Bleed air from the system if necessary. Contact support if impeller damage is suspected. |
If the problem persists after attempting these solutions, please contact customer support.
9. Warranty and Customer Support
Quality Assurance:
Every Hocanflo product undergoes rigorous quality control to ensure superior performance and reliability. Our primary goal is customer satisfaction.
Customer Support:
If you have any questions regarding the product, its installation, operation, or require assistance with troubleshooting, please do not hesitate to contact our customer support team. While specific warranty details are not provided in this manual, please refer to your purchase documentation or contact the seller for warranty information.
For support, please visit the official Hocanflo website or contact the retailer from whom you purchased the product.
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