Kolice KO-ICMCT

Kolice Commercial Countertop Hard Ice Cream Machine

Model: KO-ICMCT

1. Introduction

Thank you for choosing the Kolice Commercial Countertop Hard Ice Cream Machine, Model KO-ICMCT. This machine is designed for commercial use in various settings such as restaurants, cafes, food trucks, and bakeries, enabling efficient production of hard ice cream, Italian water ice, and fresh fruit snacks. This manual provides essential information for the safe and effective operation, maintenance, and troubleshooting of your new appliance. Please read it thoroughly before initial use and retain it for future reference.

Kolice Commercial Countertop Hard Ice Cream Machine, front-side view

Figure 1.1: Front-side view of the Kolice Commercial Countertop Hard Ice Cream Machine.

2. Safety Information

To prevent injury or damage to the machine, always adhere to the following safety precautions:

  • Read all instructions before operating the machine.
  • Ensure the machine is connected to a grounded 110V, 60Hz power outlet with appropriate circuit protection.
  • Do not operate the machine with a damaged power cord or plug. Contact qualified service personnel for repairs.
  • Keep hands and utensils out of the mixing chamber during operation to avoid injury.
  • Always unplug the machine before cleaning, maintenance, or when not in use.
  • Do not immerse the machine in water or other liquids.
  • Use only food-grade ingredients and ensure all parts that come into contact with food are clean and sanitized.
  • This appliance is intended for commercial use only.

3. Setup

Proper setup ensures optimal performance and longevity of your ice cream machine.

3.1 Unpacking

  • Carefully remove the machine from its plywood case packaging.
  • Inspect the machine for any signs of damage during transit. Report any damage to the carrier immediately.
  • Remove all packing materials, including any protective films or tapes.

3.2 Placement

  • Place the machine on a stable, level, and sturdy countertop capable of supporting its weight (approximately 112 lbs / 51 kg).
  • Ensure adequate ventilation around the machine. Do not block the air vents on the sides.
  • Keep the machine away from direct sunlight, heat sources, and excessive moisture.

3.3 Initial Cleaning

  • Before first use, clean all parts that will come into contact with food.
  • Refer to the "Maintenance" section for detailed cleaning instructions.

3.4 Power Connection

  • Connect the machine to a standard 110V, 60Hz electrical outlet using the provided US plug.
  • Ensure the electrical circuit can handle the machine's 1000W power requirement.

4. Operating Instructions

This section details the steps for making hard ice cream or gelato with your Kolice machine.

4.1 Preparing the Mix

  • Prepare your desired ice cream or gelato mix according to your recipe. Ensure the mix is chilled before adding it to the machine for best results.

4.2 Loading the Machine

  1. Open the transparent top cover of the mixing chamber.
  2. Pour the prepared liquid mix into the 5.8L capacity cylinder.
  3. Securely close the transparent top cover.
Top view of the Kolice ice cream machine's mixing chamber with liquid mix

Figure 4.1: Top view of the mixing chamber with liquid mix.

4.3 Starting the Freezing Process

  1. Locate the touch control panel on the front of the machine.
  2. Press the appropriate button for one-key automatic operation. The machine will begin the freezing and mixing cycle.
  3. The smart temperature control and timer will manage the process, which typically takes 18-25 minutes per batch.
Kolice ice cream machine showing agitator, transparent lid, and option to add fruits

Figure 4.2: The agitator mixes the ingredients under the transparent lid. Additional ingredients can be added during this stage.

4.4 Adding Ingredients During Operation

The transparent top cover allows for adding ingredients during the mixing process:

  • Carefully open the transparent lid while the machine is running.
  • Add fresh fruits, nuts, jam, chocolate beans, or other desired inclusions.
  • Close the lid securely to continue mixing.

4.5 Dispensing the Product

Once the cycle is complete, the hard ice cream can be dispensed using one of two methods:

  • Automatic Dispensing: Use the front dispensing mechanism to release the finished product into a container.
  • Manual Dispensing: Open the top cover and scoop the ice cream directly from the mixing chamber.
Hard ice cream being dispensed from the machine into a container

Figure 4.3: Hard ice cream being dispensed into a container.

Close-up view of the ice cream dispensing mechanism

Figure 4.4: Close-up of the dispensing mechanism.

4.6 Operational Video Guide

Video 4.1: This video demonstrates the process of adding the ice cream mix, initiating the churning cycle, and dispensing the finished hard ice cream from the Kolice machine.

5. Maintenance

Regular cleaning and maintenance are crucial for the hygiene and longevity of your machine.

5.1 Daily Cleaning

  • After each use, ensure the machine is unplugged.
  • The machine features an auto-washing function. Follow the instructions on the control panel to initiate this cycle.
  • For manual cleaning, disassemble the agitator shaft and cylinder parts. These are designed for easy disassembly and cleaning.
  • Wash all removable parts with warm, soapy water and rinse thoroughly. Sanitize as per local health regulations.
  • Wipe down the exterior of the machine with a damp cloth. Do not use abrasive cleaners or immerse the machine in water.
  • Ensure all parts are completely dry before reassembling or storing the machine.

5.2 Periodic Checks

  • Regularly check the power cord for any signs of damage.
  • Ensure all seals and gaskets are intact and free from wear. Replace if necessary.
  • Keep the air vents clear of dust and debris to ensure proper cooling and prevent overheating.

6. Troubleshooting

This section addresses common issues you might encounter with your ice cream machine.

ProblemPossible CauseSolution
Machine does not turn onNo power supply; Power cord damaged; Circuit breaker trippedCheck power connection; Inspect power cord; Reset circuit breaker
Ice cream is too soft/not freezingMix not chilled; Insufficient freezing time; Ambient temperature too high; Refrigerant issueEnsure mix is pre-chilled; Increase freezing time; Operate in a cooler environment; Contact service for refrigerant check
Machine is unusually noisyLoose components; Motor issue; Insufficient lubricationCheck for loose parts; Contact service for motor inspection or lubrication
Dispensing mechanism cloggedProduct buildup; Large inclusionsClean dispensing mechanism thoroughly; Ensure inclusions are appropriately sized
Error code displayedSpecific internal faultRefer to the machine's display for specific error code meaning (if available) or contact customer support.

If you encounter problems not listed here or if solutions do not resolve the issue, please contact Kolice customer support.

7. Specifications

FeatureDetail
BrandKolice
Model NumberKO-ICMCT
ColorStainless Steel
Capacity5.5 Gallons (20 Liters/hour production)
Cylinder Capacity5.8 Liters
Power1000W
Voltage/Frequency110V, 60Hz
Operation ModeAutomatic
MaterialFood-grade Stainless Steel
Dimensions (L x W x H)22.83" x 20.28" x 18.9" (58cm x 51.5cm x 48cm)
Net Weight112 lbs (51 kg)
CertificationsETL Certified
Included ComponentsUser Manual

8. Warranty & Support

Kolice provides protection plans for this product. For specific warranty details, including coverage duration and terms, please refer to your purchase documentation or contact Kolice customer service directly. Protection plans are available for 3-year and 4-year durations.

Customer Support

For technical assistance, parts, or service inquiries, please contact Kolice customer support. Have your model number (KO-ICMCT) and purchase date ready when contacting support.

Visit the Kolice Store for more information: Kolice Store on Amazon

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