Introduction
This manual provides detailed instructions for the installation, operation, and maintenance of your Swiss Madison Calice Wall-Hung Round Toilet Bundle. Please read these instructions carefully before beginning installation or use to ensure proper function and longevity of the product. Keep this manual for future reference.
The Calice Wall-Hung Kit includes a round, space-saving toilet bowl designed to add a modern aesthetic to any bathroom. The concealed in-wall tank features an adjustable height steel frame and a large flush actuator opening for easy access to internal components and the shut-off valve after installation. The foam-insulated tank helps prevent condensation and reduces flush noise. The flush actuator provides a functional and aesthetically pleasing component that completes this wall-hung toilet kit.
Safety Information
- Always turn off the main water supply before beginning any installation or maintenance.
- Wear appropriate personal protective equipment (PPE) such as safety glasses and gloves during installation.
- Ensure all connections are secure and leak-free before restoring water supply.
- If you are unsure about any part of the installation process, consult a qualified plumber.
- This product is designed for residential use.
- The toilet has a weight capacity of 500 pounds. Do not exceed this limit.
Package Contents
Verify that all components are present and undamaged before proceeding with installation.
- Toilet Bowl
- Wall Actuator (Flush Plate)
- Wall Carrier (In-Wall Tank System)
- Toilet Seat
- Hardware for installation
Specifications
| Model Number | SM-WK465-01C |
| Color | Glossy White + Chrome Flush Plate |
| Product Dimensions (D x W x H) | 24"D x 19.3"W x 19.7"H |
| Material (Toilet Bowl) | Ceramic |
| Material (Seat) | Alloy Steel |
| Item Weight | 12.6 Pounds |
| Shape | Round |
| Installation Method | Wall Mounted |
| Flush Type | Dual Flush (0.8 gpf / 1.6 gpf) |
| Weight Capacity | 500 Pounds |
For detailed dimensional drawings, please refer to the "Dimensions" section.
Setup and Installation
Professional installation is recommended for wall-hung toilet systems. Ensure compliance with all local plumbing and building codes.
1. Wall Carrier Installation
The 2x4 In-Wall toilet tank carrier is designed for installation on 4" studs. The carrier system allows for adjustable height to achieve the desired toilet bowl height.

Figure 1: Dimensions of the SM-WC424 In-Wall Tank Carrier.
This diagram illustrates the various measurements of the in-wall tank carrier, including height, width, and depth, crucial for proper rough-in and installation within a wall cavity.
Securely mount the wall carrier to the wall studs according to the manufacturer's instructions provided with the carrier system. Ensure the carrier is level and at the correct height before securing it permanently.

Figure 2: Wall-Hung Design Overview.
This image shows the key features of the wall-hung design, including the over-wall flush plate for tank access, installation to wall studs for security, and concealed plumbing for a seamless appearance.
2. Toilet Bowl Installation
Once the wall carrier is installed and plumbing connections are ready, attach the toilet bowl to the carrier's mounting bolts. Ensure a watertight seal at all connections.

Figure 3: Toilet Bowl Underside and Installation Dimensions.
This image provides critical measurements for the toilet bowl's mounting points and waste outlet, essential for aligning with the in-wall carrier.
3. Flush Plate Installation
Install the chrome flush plate onto the wall, aligning it with the flush mechanism of the in-wall tank. The flush plate is removable for easy access to the plumbing components inside the wall tank.

Figure 4: Dimensions of the SM-WC001C Flush Plate.
This diagram provides the width, height, and depth of the chrome flush plate, along with the size and placement of the dual flush buttons.
4. Toilet Seat Installation
Attach the toilet seat to the bowl using the provided hardware. The seat features a soft-close mechanism and quick-release hinges for easy removal and cleaning.

Figure 5: Soft Close & Quick Release Seat.
This image emphasizes the convenience of the soft-close and quick-release seat, along with the product's 500-pound weight capacity.
Operating Instructions
Dual Flush System
Your Calice Wall-Hung Toilet is equipped with a dual flush system, allowing you to conserve water by choosing the appropriate flush volume.
- Small Button (0.8 gpf): Press the smaller button on the flush plate for a light flush, suitable for liquid waste.
- Large Button (1.6 gpf): Press the larger button on the flush plate for a full flush, suitable for solid waste.

Figure 6: Dual Flush Mechanism.
This image visually represents the dual flush functionality and the accessibility of plumbing components via the flush plate.
Maintenance
Cleaning the Toilet Bowl and Seat
- Use mild soap and water with a soft cloth to clean the ceramic bowl and alloy steel seat.
- Avoid abrasive cleaners, scouring pads, or harsh chemicals, as these can damage the finish.
- For thorough cleaning of the seat, utilize the quick-release feature to easily detach the seat from the bowl.
Accessing the In-Wall Tank
The flush plate is designed to be removable, providing access to the internal components of the concealed in-wall tank for maintenance or repairs. Gently remove the flush plate when access is required.
Troubleshooting
This section addresses common issues you might encounter. For problems not listed here, please contact customer support.
| Problem | Possible Cause | Solution |
|---|---|---|
| Toilet not flushing or weak flush | Water supply off, flush mechanism issue, low water level in tank. | Check water supply valve. Remove flush plate to inspect flush mechanism and water level. Adjust as needed. |
| Continuous running water | Flapper or fill valve issue. | Remove flush plate and inspect the flapper for proper sealing or the fill valve for malfunction. Replace components if necessary. |
| Leaking from connections | Loose connections, damaged seals. | Turn off water supply. Tighten all connections. Inspect and replace any damaged gaskets or seals. |
Dimensions
Accurate measurements are crucial for planning and installation. Refer to the diagrams below for detailed product dimensions.

Figure 7: Calice Wall-Hung Toilet Bowl Dimensions (SM-WT465).
This diagram provides comprehensive measurements for the toilet bowl, including height, width, depth, and mounting points, essential for rough-in and installation planning.

Figure 8: Overall Product Dimensions.
This image presents a side and top view with key dimensions of the assembled wall-hung toilet, including the bowl and seat, to assist with space planning.
Warranty and Support
For warranty information or technical support, please refer to the official Swiss Madison website or contact their customer service directly. Keep your purchase receipt as proof of purchase.
Manufacturer: SWISS MADISON
Website: www.swissmadison.com (Example link, actual link may vary)







