1. Safety Information
Please read all instructions carefully before using the massage chair. Keep this manual for future reference.
- Important: Do not use this massage chair if you have an implant.
- The maximum weight recommendation for this chair is 215 pounds.
- Ensure the chair is placed on a stable, level surface.
- Keep children and pets away from the chair during operation.
- Do not insert any objects into the gaps of the massage chair.
- Unplug the chair from the power outlet when not in use or before cleaning.
- Consult a physician before use if you have any medical conditions.
2. Package Contents
Upon unboxing, please verify that all components are present:
- Main Massage Chair Unit
- Footrest
- Mat
- Cover
- Power Cord
- 2-in-1 Holder (for remote/tablet)
- User Manual
- Warranty Card
- Remote Controller
- Accessory Bag (containing screws, footclips, screwdriver)

Image: All components of the massage chair laid out for inspection, including the main unit, footrest, power cord, remote, and tools.
3. Setup and Assembly
3.1 Unboxing
- Carefully cut the packing tape and straps on the outer carton.
- With two people, lift the outer box off the massage chair.
- Remove all protective foam, wooden covers, and plastic packaging from the main unit and footrest.
Video: Detailed unboxing and initial setup steps for the massage chair, including removal of packaging materials.
3.2 Connecting the Footrest
- Place the main chair unit on the ground.
- Locate the terminals and air pipes on both the main unit and the footrest. Connect the corresponding terminals and air pipes securely.
- Align the footrest with the main unit's hinges.
- Insert the footclips on both sides and tighten the screws to secure the leg part.
- Zip up the seat cushion to cover the connection area.
Video: Step-by-step guide on how to connect the footrest to the main massage chair unit, including electrical and air pipe connections.
3.3 Attaching the Controller Holder
- Insert the 2-in-1 holder into the designated slot on the armrest.
- Rotate the holder clockwise to lock it firmly in position.
- Snap the touchscreen controller into the holder.
3.4 Power Connection
- Plug the power cord into the chair's power inlet.
- Flip the power switch to the 'ON' position. The chair will automatically adjust to an upright position.
- Plug the other end of the power cord into a suitable wall outlet.
4. Operating Instructions
The BestMassage SL Track Full Body Massage Chair offers a variety of features for a personalized massage experience.
4.1 Control Panel
Use the integrated touchscreen control panel to navigate through massage programs and settings.

Image: Illustration of the intelligent mechanical massage hands, highlighting 3 levels of massage width and speed adjustment, and 6 massage programs.
4.2 Massage Programs & Techniques
- 8 Auto Programs: Fast massage, comfortable massage, easy massage, whole body massage, shoulder and neck massage, back and waist massage, traction massage, and exercise recovery.
- Personalized Settings: Customize your massage with five message scopes and 3 levels of massage strength.
- SL-Track Robot-Hand System: Rollers extend from head to thighs, providing a comprehensive full-body massage.

Image: Visual representation of the SL track, showing how the robot hands massage from the neck down to the thighs.
4.3 Zero-Gravity Technique
Experience a virtually weightless sensation as your body is positioned with legs slightly higher than your heart, reducing pressure and stimulating blood circulation.

Image: The massage chair reclined into a zero-gravity position, designed to release pressure from the entire body.
4.4 Airbag Massage
Airbags provide compression massage to various areas, including arms, shoulders, hips, and legs, promoting circulation and muscle relaxation.

Image: Diagram illustrating the airbag massage function, targeting specific areas for relief.
4.5 Back Heat Therapy
Targeted heat at 45°C (113°F) in the lower back region helps to loosen tight muscles, relieve pain, and improve blood circulation.
4.6 Computerized Body Scanning
Smart body scan technology automatically measures your spine length and body size to provide an individualized custom-fit massage.
4.7 Bluetooth Speaker & USB Charger
Connect your device via Bluetooth to enjoy your favorite music during your massage. Use the integrated USB charger to keep your devices powered.
Video: Demonstrates various features of the massage chair, including zero gravity recline, SL track massage, heat therapy, and foot rollers.
5. Maintenance
5.1 Cleaning
- Wipe the chair's surface with a soft, damp cloth. Do not use abrasive cleaners or harsh chemicals.
- For leather surfaces, use a specialized leather cleaner and conditioner.
- Ensure the chair is unplugged before cleaning.
5.2 Storage
- Store the chair in a cool, dry place away from direct sunlight and extreme temperatures.
- Cover the chair with a dust cover if it will not be used for an extended period.
6. Troubleshooting
- Chair does not power on: Check if the power cord is securely plugged into both the chair and the wall outlet. Ensure the power switch on the chair is in the 'ON' position.
- Massage function not working: Verify that the chair is powered on and a massage program is selected. Check for any obstructions in the roller path.
- Remote control unresponsive: Ensure the remote is properly connected or has fresh batteries (if wireless). Try restarting the chair.
- Unusual noises: Discontinue use and contact customer support if you hear any abnormal sounds.
7. Product Specifications
| Feature | Detail |
|---|---|
| Brand | BestMassage |
| Model Name | Massage Chair, Recliner with Zero Gravity Airbag Massage Chair |
| Model Number | BM-EC197 |
| Color | Brown |
| Material | Leather, Foam (Fill Material) |
| Product Dimensions (D x W x H) | 65"D x 29"W x 33"H |
| Item Weight | 215 Pounds |
| Maximum Weight Recommendation | 215 Pounds |
| Reclining Position Count | 3 |
| Additional Features | Arm Rest, Cushion Availability, Foot, Zero Gravity, Airbag Massage, Bluetooth Speaker, Foot Roller, USB Charger, Back Heat Therapy, Computerized Body Scanning |
| Required Assembly | Yes |
| UPC | 195030062552 |

Image: Dimensions of the massage chair, showing 29.1" width and 41.7" height when upright, and 65" depth and 33.1" height when fully reclined.
8. Warranty Information
This product comes with a manufacturer's warranty. Please refer to the included Warranty Card for specific terms, conditions, and duration of coverage. Keep your proof of purchase for any warranty claims.
9. Customer Support
If you have any questions, require assistance with setup, operation, or troubleshooting, please contact BestMassage customer support:
- Website: Visit the BestMassage Store on Amazon
- Email: [Please refer to your warranty card or product packaging for email support]
- Phone: [Please refer to your warranty card or product packaging for phone support]