1. Introduction
This manual provides essential information for the safe and efficient use of your BMAX MaxPad I11 Plus Android tablet. Please read these instructions carefully before using the device and retain them for future reference. The BMAX MaxPad I11 Plus features a 10.4-inch 2K FHD IPS display, runs on Android 12, and offers 16GB RAM (expandable) and 128GB ROM (expandable up to 1TB via MicroSD).

Image 1.1: Overview of the BMAX MaxPad I11 Plus tablet highlighting its main specifications.
2. Setup
2.1 Initial Power On
To power on your tablet, press and hold the power button located on the side of the device until the BMAX logo appears on the screen. Follow the on-screen prompts to complete the initial setup, including language selection, Wi-Fi connection, and Google account setup.
2.2 RAM Expansion
The tablet supports virtual RAM expansion up to 16GB. To enable this feature:
- Go to Settings.
- Navigate to Tablet Info.
- Select RAM.
- Choose RAM Expansion Size Settings.
- Select your desired memory size.
- The tablet will prompt you to Reboot. Confirm to apply the changes.
2.3 SIM Card and MicroSD Card Installation
The tablet supports dual SIM cards and MicroSD card expansion up to 1TB (FAT32 format). Locate the SIM/MicroSD card tray on the side of the tablet. Use the provided ejector tool to open the tray. Carefully place your SIM card(s) and/or MicroSD card into the designated slots, ensuring correct orientation. Close the tray securely.
2.4 Network Connection
Your tablet supports both Wi-Fi (2.4G and 5G) and 4G LTE cellular networks.
- Wi-Fi: Go to Settings > Network & internet > Wi-Fi. Turn on Wi-Fi and select your desired network from the list. Enter the password if required.
- 4G LTE: Ensure a compatible SIM card is installed. Go to Settings > Network & internet > Mobile network. Enable mobile data and configure APN settings if necessary (refer to your mobile carrier for details). The tablet supports TDD + FDD 4G networks, VoLTE, and Carrier Aggregation.

Image 2.1: Details on RAM, ROM, and battery capacity.

Image 2.2: Connectivity options including 4G LTE, Wi-Fi, and GPS.
3. Operating Instructions
3.1 Android 12 Operating System
The BMAX MaxPad I11 Plus runs on the latest Android 12 OS, powered by a UNISOC T616 8-core processor (2x A75 @ 2.0GHz + 6x A55 @ 1.8GHz) and Mali-G52 3EE graphics. This configuration ensures smooth performance for applications, high-definition video playback, and mobile gaming.

Image 3.1: Processor details and Android 12 interface examples.
3.2 Display
Experience vibrant visuals on the 10.4-inch 2K (2000x1200) Full HD IPS display. The in-cell full lamination technology provides clear and detailed images, videos, and text. The 16:10 aspect ratio is optimized for comfortable video viewing.
3.3 Camera
The tablet is equipped with a 13MP autofocus rear camera and a 5MP front camera, suitable for capturing photos and engaging in video calls.
3.4 Face Recognition
The tablet supports face recognition for convenient unlocking. To set up face recognition, ensure you are in a well-lit environment. During the setup process, you may need to adjust the tablet's angle and open your eyes wide for optimal registration.
3.5 Wireless Projection (Miracast)
Utilize the wireless projection feature to mirror your tablet's screen to a compatible TV or display. This allows for a larger viewing experience for movies, games, or presentations.
3.6 GPS Navigation
The tablet supports multiple satellite positioning systems including GPS, GLONASS, BeiDou, and Galileo, providing accurate location services for navigation applications.

Image 3.2: Display quality, camera specifications, and face recognition.

Image 3.3: Additional features like face recognition, wireless display, and educational use.
4. Maintenance
4.1 Battery Management
The tablet is equipped with a 6600mAh battery, providing up to 7 hours of video playback, reading, or browsing. To maximize battery life, reduce screen brightness, close unused applications, and disable unnecessary connectivity features like Wi-Fi or Bluetooth when not in use.
4.2 Storage Management
The tablet comes with 128GB of internal storage. You can expand this by inserting a MicroSD card (up to 1TB, FAT32 format) into the dedicated slot. Regularly clear cache, uninstall unused apps, and transfer large files to external storage to maintain optimal performance.
5. Troubleshooting
This section addresses common issues you might encounter with your BMAX MaxPad I11 Plus tablet.
- Loud Minimum Volume: Some users report the minimum volume setting is still too loud. Consider using headphones for private listening or adjusting volume within specific applications if available. A system update may resolve this.
- SD Card Recognition Issues: If your MicroSD card is not recognized or recognition is delayed, ensure it is properly seated in the tray. Some users have reported better compatibility with SanDisk or Toshiba brand MicroSD cards. If the issue persists, try restarting the tablet.
- Face Recognition Setup Difficulties: If you struggle to register your face, try resetting the face recognition settings. During registration, ensure you are in a well-lit area and follow the on-screen instructions, which may include looking down or opening your eyes wide.
- Screen Flickering/Jittering: If the screen flickers or jitters, especially when using certain apps (e.g., battery monitoring apps with overlays) or Japanese input methods while face recognition is active, try disabling overlay permissions for such apps or temporarily disabling face recognition.
- Charging Problems: If the tablet stops charging, try using a different USB-C cable and power adapter. Ensure the charging port is clean and free of debris. If the issue persists, contact customer support.
- Screen Turns On Randomly: If the screen activates unexpectedly due to minor vibrations (e.g., closing a car door), this can lead to battery drain. While there's no direct fix, being aware of this behavior can help manage battery usage.
- Bluetooth Audio Cuts: If you experience intermittent audio cuts when using Bluetooth headphones, try moving closer to the tablet or testing with different Bluetooth devices to rule out interference or device incompatibility.
6. Specifications
| Feature | Specification |
|---|---|
| Brand | BMAX |
| Model Name | MaxPad I11Plus |
| Product Dimensions | 24.7 x 15.6 x 0.7 cm |
| Item Weight | 470 g |
| Color | Gray |
| Screen Size | 10.4 inches |
| Display Resolution | 2000x1200 Pixels (2K FHD IPS) |
| CPU Brand | Unisoc |
| CPU Speed | 2 GHz (8-core) |
| RAM Capacity | 8 GB (expandable to 16 GB virtual RAM) |
| Maximum Memory Supported | 16 GB |
| Graphics Card Type | Integrated |
| Communication Format | Cellular (4G LTE) |
| Wireless Type | 802.11ac (Dual-band 2.4G/5G Wi-Fi) |
| Hardware Platform | Android |
| Operating System | Android 12 |
| Battery Life | 8 Hours (rated) |
| Battery Capacity | 6000 mAh (Lithium Ion) |
| ASIN | B09Q31GX78 |
| First Available Date | 2022/1/10 |
7. Warranty and Support
7.1 Warranty Information
Your BMAX MaxPad I11 Plus tablet comes with a 1-year warranty from the date of purchase. This warranty covers manufacturing defects and malfunctions under normal use. If any issues arise due to our responsibility within the warranty period, we offer returns, replacements, or refunds.
7.2 Customer Support
For any inquiries, technical assistance, or warranty claims, please contact the seller through your Amazon account:
- Log in to your Amazon Account.
- Go to Order History.
- Locate the relevant order for your BMAX MaxPad I11 Plus.
- Click on Contact Seller.
We are committed to providing comprehensive support for our products.





