1. Introduction
This manual provides detailed instructions for the installation, operation, and maintenance of your ROCWARE RC10 4K UHD Video Conference System Camera. The RC10 is an all-in-one video bar designed for professional conferencing environments, featuring 4K resolution, AI-powered voice tracking, auto-framing, a wide-angle lens, integrated speaker, and a 4-microphone array.
Please read this manual thoroughly before using the product to ensure proper functionality and to prevent damage.

Figure 1: ROCWARE RC10 4K UHD Video Conference System Camera
2. Package Contents
Verify that all items are present in the package before proceeding with installation:
- RC10 Video Bar
- Power Cable
- USB Cable (2m)
- Remote Control (2.4G)
- Wall Mount
3. Product Overview
The ROCWARE RC10 integrates a high-quality 4K camera, a 4-microphone array, and a powerful speaker into a single device, streamlining your conference setup.
3.1 Key Features
- 4K UHD Camera: Delivers crisp, clear video at 30 frames per second.
- AI Voice Tracking: Automatically focuses on the active speaker.
- AI Auto-Framing: Keeps all participants visible and optimally framed within the view.
- Wide-Angle View: Offers a broad field of view (121°/110°/75°) suitable for various room sizes.
- Digital Zoom: 5X EPTZ (Electronic Pan, Tilt, Zoom) for flexible framing.
- 4-Microphone Array: Built-in omnidirectional microphones with noise-cancelling technology, capable of picking up sound up to 6 meters (19.7 feet) away.
- Integrated Speaker: Built-in 5W Hi-Fi speaker for clear audio output.
- Electric Lens Privacy: Provides a physical privacy cover for the camera lens.
- Multiple Connectivity: USB 3.0 Type-C, USB 2.0 Type-A, and built-in Wi-Fi.
3.2 Component Diagram

Figure 2: RC10 All-in-One Camera Components (Omnidirectional microphone, 4K camera, PTZ camera, Real Hi-Fi Speaker)
3.3 Visual Features

Figure 3: 121° Wide Field of View, capturing a broad area of a conference room.

Figure 4: Zoom-Certified 4K Commercial Lens, ensuring high-quality video.

Figure 5: Super-Wide-Field Of View (15° + 120° + 15°) for comprehensive room coverage.

Figure 6: Premium AI Technology featuring Voice Tracking and Auto Framing.
3.4 Audio Features

Figure 7: 3A Noise Cancelling Digital 4-Mic Array, showing noise reduction effectiveness.

Figure 8: 6m (19.7ft) Audio Pickup Distance, illustrating microphone range.
4. Setup
Follow these steps to set up your ROCWARE RC10 video conference system camera.
4.1 Placement
The RC10 can be placed on a flat surface, such as a conference table, or mounted on a wall using the included wall mount. Ensure the camera has a clear line of sight to all participants and is positioned at an appropriate height for optimal viewing.
4.2 Connections
- Connect Power: Plug the power cable into the DC12V port on the RC10 and then into a power outlet.
- Connect to Computer: Use the provided USB cable to connect the RC10 to your computer. The RC10 features both USB 3.0 Type-C and USB 2.0 Type-A ports. Connect the appropriate end to your computer's USB port.
- Power On: The device will power on automatically or can be turned on using the remote control.
The RC10 is a plug-and-play device and should be recognized by your operating system (Windows 7/10 or Mac OS 10.10 or higher) without requiring additional drivers.
5. Operating Instructions
The ROCWARE RC10 is designed for ease of use, with intelligent features to enhance your video conferencing experience.
5.1 Basic Operation
- Power On/Off: Use the remote control to power the device on or off.
- Volume Control: Adjust the speaker volume using the remote control.
- Mute Microphone: Press the mute button on the remote control to mute or unmute the microphones.
- Privacy Cover: Activate the electric lens privacy cover via the remote control to physically block the camera lens when not in use.
5.2 Intelligent Features
- AI Voice Tracking: When enabled, the camera will automatically detect and zoom in on the person speaking, ensuring they are clearly visible to remote participants.
- AI Auto-Framing: This feature automatically adjusts the camera's field of view to include all participants in the room, dynamically reframing as people enter or leave the area.
- Digital Zoom (EPTZ): Use the zoom controls on the remote to digitally zoom in or out. The 5X EPTZ allows for flexible framing without physical camera movement.
- Presets: Configure and save specific camera positions and zoom levels for quick recall during meetings. Refer to the remote control guide for programming presets.
5.3 Software Compatibility
The RC10 is compatible with popular video conferencing platforms such as Zoom, Microsoft Teams, Google Meet, and others. Select the ROCWARE RC10 as your preferred camera, microphone, and speaker device within your conferencing software settings.
6. Maintenance
Proper maintenance ensures the longevity and optimal performance of your RC10 camera.
- Cleaning: Use a soft, dry cloth to clean the camera lens and the device's exterior. Avoid using harsh chemicals or abrasive materials.
- Storage: When not in use for extended periods, store the device in a cool, dry place, away from direct sunlight and extreme temperatures.
- Cable Management: Ensure all cables are neatly arranged and not under tension to prevent damage to the ports or cables.
7. Troubleshooting
If you encounter issues with your ROCWARE RC10, refer to the following common problems and solutions:
| Problem | Possible Cause | Solution |
|---|---|---|
| No video output | Loose USB connection, camera not powered, privacy cover active, incorrect software selection. | Check USB cable connection. Ensure power cable is connected. Deactivate electric lens privacy cover. Select RC10 as the video device in your conferencing software. |
| No audio input (microphone) | Microphone muted, loose USB connection, incorrect software selection. | Unmute microphone via remote. Check USB cable connection. Select RC10 as the microphone device in your conferencing software. |
| No audio output (speaker) | Speaker muted, volume too low, loose USB connection, incorrect software selection. | Unmute speaker and increase volume via remote. Check USB cable connection. Select RC10 as the speaker device in your conferencing software. |
| AI features (voice tracking, auto-framing) not working | Feature disabled, insufficient lighting, camera obstruction. | Ensure AI features are enabled via remote control or associated software. Provide adequate lighting in the room. Ensure no objects obstruct the camera's view. |
| Remote control not responding | Low battery, obstruction, out of range. | Replace remote control batteries. Ensure no obstructions between remote and device. Operate within effective range. |
If the problem persists after trying these solutions, please contact ROCWARE customer support.
8. Specifications
| Feature | Detail |
|---|---|
| Model | RC10 |
| Brand | ROCWARE |
| Lens & Sensor | 8.51MP 1/2.5 CMOS |
| Maximum Frame Rate | 30FPS |
| Zoom | 5X EPTZ (Digital) |
| Field of View | 121°/110°/75° |
| Lens Cap | Electric Lens Privacy |
| Presets | Yes |
| Microphone | Built-in 4 Microphone Array |
| Noise Reduction | Rocware Noise Proof Technology |
| Full-duplex | Yes |
| Echo Cancellation | Yes |
| Speaker | Built-in 5W Speaker |
| Auto Framing | Yes |
| AI Face Enhancement | Yes |
| USB Port | 1x USB 3.0 Type-C, 1x USB 2.0 Type-A |
| Audio Port | 1x USB 2.0 Type-A Microphone Port |
| Built-in WIFI | Yes |
| Power Adapter | DC12V, 2A(MAX) |
| Remote Control | 2.4G Remote Controller |
| USB Cable | 2m USB Cable |
| Operating System | Windows 7, Windows 10, Mac OS 10.10 or Higher |
| Protocol | UAC1.0, UVC1.1 |
| Item Weight | 7.98 pounds |
| Product Dimensions | 5.51 x 23.62 x 4.53 inches |
| Color | Black |
9. Warranty and Support
ROCWARE products are manufactured to high-quality standards. For information regarding warranty coverage, technical support, or service inquiries, please refer to the warranty card included with your product or visit the official ROCWARE website. Please have your product model number (RC10) and purchase information ready when contacting support.
For additional resources and software updates, please visit the ROCWARE Store on Amazon.