OPPO EWN20
OPPO Enco M32 Bluetooth Wireless Earbuds User Manual
Model: EWN20
1. Introduction
This manual provides detailed instructions for the safe and effective use of your OPPO Enco M32 Bluetooth Wireless Earbuds. Please read this manual thoroughly before using the product and retain it for future reference.

Image 1.1: OPPO Enco M32 Bluetooth Wireless Earbuds, black color, showcasing the neckband design and in-ear buds.
2. What's in the Box
Verify that all items are present in your product packaging:
- OPPO Enco M32 Earbuds (Headband)
- USB Charging Cable (Type-C)
- Multiple sizes of Eartips (S, M, L)
- User Manual (this document)

Image 2.1: Contents of the OPPO Enco M32 retail box, including the earbuds, charging cable, and ear tips.
3. Product Overview
The OPPO Enco M32 earbuds feature a neckband design with in-ear buds, equipped with a 10mm dynamic driver for audio output. The neckband houses the battery, control buttons, and charging port.
3.1 Components
- Earbuds: In-ear design with soft silicone ear tips and ear wings for secure fit.
- Neckband: Flexible band worn around the neck, containing the main electronics.
- Control Module: Integrated into the neckband, featuring volume up, volume down, and multi-function buttons.
- Microphone: Built-in for calls.
- USB-C Charging Port: Located on the control module.

Image 3.1: Visual overview of key features including battery life, fast charging, Bluetooth 5.0, dual-device switching, IP55 rating, and 10mm dynamic driver.

Image 3.2: Close-up view of the three control buttons on the neckband for managing audio and calls.
4. Setup
4.1 Charging the Earbuds
Before first use, fully charge your OPPO Enco M32 earbuds. A full charge provides up to 28 hours of music playback.
- Locate the USB-C charging port on the control module of the neckband.
- Connect the provided USB-C cable to the charging port and the other end to a compatible USB power adapter (not included).
- The indicator light will show charging status. A full charge takes approximately 35 minutes.
- A 10-minute charge can provide up to 20 hours of music playback.

Image 4.1: Illustration of the USB-C charging port and the fast charging capability of the earbuds.
4.2 Pairing with a Device
The OPPO Enco M32 uses Bluetooth 5.0 for a stable connection.
- First-time Pairing:
- Separate the magnetic earbuds to power them on. The indicator light will flash, indicating pairing mode.
- On your smartphone or Bluetooth-enabled device, go to Bluetooth settings and search for "OPPO Enco M32".
- Select "OPPO Enco M32" to connect. Once connected, the indicator light will stop flashing.
- Re-pairing:
- If the earbuds were previously paired, they will automatically connect to the last paired device when powered on and within range.
4.3 Fitting the Earbuds
Proper fit is essential for optimal sound quality and comfort.
- Choose the ear tips that provide the best seal and comfort for your ears. Different sizes (S, M, L) are included.
- Gently insert the earbuds into your ear canals and adjust the ear wings to fit securely in your outer ear.

Image 4.2: A person wearing the OPPO Enco M32 earbuds, demonstrating their light and comfortable fit.
5. Operating Instructions
5.1 Power On/Off
- Power On: Separate the magnetic earbuds.
- Power Off: Stick the magnetic earbuds together. This action also pauses playback.
5.2 Music Playback
- Play/Pause: Press the multi-function button once. Alternatively, separate the magnetic earbuds to play, and stick them together to pause.
- Volume Up: Press the '+' button.
- Volume Down: Press the '-' button.
- Next Track: Press and hold the '+' button for 2 seconds.
- Previous Track: Press and hold the '-' button for 2 seconds.

Image 5.1: Close-up of the earbuds demonstrating the automatic play and pause feature when separated or joined magnetically.
5.3 Call Management
- Answer/End Call: Press the multi-function button once.
- Reject Call: Press and hold the multi-function button for 2 seconds.
- The built-in microphone features AI Noise Cancellation for clearer vocals during calls.

Image 5.2: A person using the OPPO Enco M32 earbuds while working on a laptop, highlighting the AI Noise Cancellation feature for calls.
5.4 Dual-Device Switching
The earbuds support simultaneous connection to two devices, allowing for seamless switching.
- To switch between connected devices, press and hold the volume up (+) and volume down (-) buttons together for 2 seconds.

Image 5.3: Illustration showing the OPPO Enco M32 earbuds connected to both a smartphone and a smartwatch, demonstrating the dual-device switching capability.
6. Maintenance and Care
6.1 Cleaning
- Regularly clean the ear tips and earbud mesh with a soft, dry, lint-free cloth.
- Do not use harsh chemicals or abrasive materials.
- Remove ear tips and clean them separately with mild soap and water if necessary, ensuring they are completely dry before reattaching.
6.2 Water and Dust Resistance (IP55)
The OPPO Enco M32 earbuds are rated IP55 for dust and water resistance, meaning they are protected against limited dust ingress and low-pressure water jets from any direction.
- Avoid submerging the earbuds in water.
- Do not expose them to high-pressure water or steam.
- Ensure the charging port cover is securely closed to maintain water resistance.
- If the earbuds get wet, wipe them dry thoroughly before charging or storing.

Image 6.1: The OPPO Enco M32 earbuds shown with water splashes, illustrating their IP55 dust and water resistance.
6.3 Storage
- Store the earbuds in a cool, dry place away from direct sunlight and extreme temperatures.
- When not in use, stick the magnetic earbuds together to conserve battery and prevent accidental power-on.
7. Troubleshooting
| Problem | Possible Cause | Solution |
|---|---|---|
| Earbuds do not power on. | Low battery. | Charge the earbuds fully. |
| Cannot pair with device. | Bluetooth is off on device; earbuds not in pairing mode; device out of range. | Ensure Bluetooth is enabled. Separate earbuds to enter pairing mode. Move device closer to earbuds. |
| No sound or poor sound quality. | Incorrect ear tip size; low volume; earbuds not properly connected. | Adjust ear tips for a secure fit. Increase volume on both earbuds and device. Reconnect earbuds to device. |
| Earbuds disconnect frequently. | Device too far; interference. | Keep device within 10 meters. Avoid areas with strong Wi-Fi or other Bluetooth signals. |
8. Specifications
| Model Name | OPPO Enco M32 |
| Model Number | EWN20 |
| Connectivity Technology | Bluetooth 5.0 |
| Wireless Range | Up to 10 meters |
| Audio Driver | 10mm Dynamic Driver (TPU+PET composite titanium-plated diaphragm) |
| Frequency Range | 20 Hz - 20,000 Hz |
| Battery Life | Up to 28 hours (music playback) |
| Charging Time | Approx. 35 minutes (0-100%) |
| Fast Charge | 10 minutes charge for 20 hours music playback |
| Water Resistance | IP55 (Dust and Water Resistant) |
| Weight | 27 grams |
| Microphone | Built-in with AI Noise Cancellation |
| Control Type | Physical buttons (Call Control, Touch Control, Volume Control) |
| Special Features | Magnetic Power Control, Dual-Device Switch, Automatic Play & Pause |
| Material | TPU+PET |
| Included Components | Headband (Earbuds) |

Image 8.1: Comparison table highlighting key specifications of OPPO Enco M32 against M31.

Image 8.2: Exploded view of the 10mm dynamic driver and earbud components.
9. Warranty and Support
Your OPPO Enco M32 earbuds come with a 1-year manufacturer's warranty from the date of purchase.
For warranty claims, technical support, or service inquiries, please contact OPPO customer service:
- Manufacturer: GUANDONG OPPO Mobile Telecommunications Corp Ltd.
- Importer (India): OPPO Mobiles India Pvt Ltd, 5th FLOOR, Tower B, BUILDING, N-8, DLF Cyber City, DLF Phase 2,Gurugram, Haryana 122002
- Customer Service Tel: 18001032777
- You may also visit the official OPPO website for support resources.
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