Product Overview
The Ctronics 5MP PTZ Security Camera (Model: 550-Z30) is an advanced outdoor surveillance solution featuring 30X optical zoom, 5-megapixel high-definition resolution, and comprehensive pan/tilt capabilities. Designed for robust performance, it includes intelligent human detection, auto-tracking, and versatile night vision modes to ensure reliable monitoring day and night. Its durable metal shell and IP66 waterproof rating make it suitable for various outdoor environments.

Figure 1: Ctronics 5MP PTZ Security Camera
Setup and Installation
Initial Power-Up and Self-Check
Upon initial power-up, the camera will perform a self-check, rotating to calibrate its pan and tilt functions. Ensure the camera is connected to a stable power source (12 Volts DC).
App Download and Connection
To manage your camera, download the official Ctronics app from your device's app store (available for iOS and Android). Follow the in-app instructions for initial setup and connection. This typically involves connecting to the camera's temporary Wi-Fi hotspot and then configuring it to join your home Wi-Fi network.
Video 1: WIFI Connection for 550-Z30 Security Camera. This video demonstrates the steps to connect your camera to your Wi-Fi network using the Ctronics app.
Installation Methods
The camera supports both wall and ceiling installation. Choose the method that best suits your surveillance needs. Ensure the mounting surface is sturdy enough to support the camera's weight and provide a clear field of view.

Figure 2: Two common installation methods for the camera.
Operating the Camera
30X Optical Zoom & 5MP HD Resolution
The camera offers a 5-megapixel (2560x1920) resolution for high-definition images. Utilize the 30x optical zoom by pinching or spreading on your smartphone screen to magnify details without losing image quality. This optical zoom ensures clarity even at long distances.

Figure 3: High-definition resolution and powerful optical zoom.
Video 2: Ctronics 5MP 30X Optical Zoom PTZ Security Camera Outdoor. This video highlights the camera's optical zoom capabilities.
Pan & Tilt Functionality
Control the camera's viewing angle remotely with 355° pan and 90° tilt functions. This allows you to monitor a wide area and adjust the view as needed directly from your smartphone.

Figure 4: Pan and Tilt functionality with preset patrol routes.
Night Vision Modes
Equipped with 2 laser LEDs, 4 infrared LEDs, and 4 white LEDs, the camera offers three night vision modes: full color (up to 165ft) and infrared (up to 492ft). This ensures clear visibility in low-light or no-light conditions.

Figure 5: Different night vision modes for optimal clarity.
Human Detection & Auto Tracking
The camera can differentiate between human and non-human movement, significantly reducing false alarms. When a person is detected, the camera will automatically lock onto and track their movement. Red and blue lights will flash, and an alarm sound will activate to deter intruders. You can also customize the alarm sound.

Figure 6: Human detection and auto-tracking features.
Video 3: Ctronics PTZ Security Camera Outdoor with Auto Tracking. This video demonstrates the camera's auto-tracking capabilities.
Preset Patrol & Auto Cruise Zoom
Configure the camera to patrol predefined points with customizable zoom options for each. When a person is detected during a patrol, the camera will track them and automatically zoom in for detailed observation. This feature supports simultaneous cruise and auto-tracking.
Video 4: 5MP 30X Optical Zoom Auto Cruise PTZ Camera Outdoor Ctronics. This video demonstrates the auto-cruise and auto-zoom features.
Two-Way Audio
The built-in speaker and microphone enable real-time two-way communication. You can speak to visitors or deter intruders directly through the camera.

Figure 7: Two-way audio for interactive communication.
Maintenance
IP66 Waterproof Design
The camera features an IP66 waterproof design, ensuring reliable operation in various extreme weather conditions. This robust construction protects internal components from dust and water ingress.
Durable Metal Shell
Constructed with a metal shell, the camera offers enhanced heat dissipation and a longer service life, contributing to its overall durability and performance.

Figure 8: Metal shell for improved durability and heat management.
SD Card Recording
The camera supports local storage via a TF card (up to 128GB, not included). This allows for continuous recording and easy access to video footage, which can be shared with others.
Troubleshooting
Frequently Asked Questions (FAQ)
- How do I turn on the camera?
Once the camera is powered on, it will automatically turn on and self-check the gimbals. There is no power indicator on the camera. You can cover the light detector to simulate night mode and check whether the infrared LED is on. If it is, the camera is well powered. - What if the camera network "IPCAM-xxxxxx" cannot be found and the mobile device cannot be connected to the camera?
Please reset the camera to factory settings, then search the internet again on your mobile device. (Do not connect the network cable when looking for the camera network on the mobile device). - How can I recover the password of the camera?
If you forget the password, you have to reset the camera to factory default and reset the camera. - How do I reset the camera to factory default settings?
If the camera is connected online, you can find the reset option in the APP or PC software to reset the camera. If the camera is offline, you can press and hold the reset button on the camera connection cable for 15-20 seconds to reset the camera. - How do I delete the videos on the TF card?
When the TF card is full, the camera will automatically clear the original records in the TF card. If you want to delete the video manually, you can enter Ctronics APP TF card settings and format the TF card.
Specifications
| Feature | Detail |
|---|---|
| Model Name | 550-Z30 |
| Video Capture Resolution | 5 MP (2560x1920) |
| Optical Zoom | 30 x |
| Pan/Tilt Function | 355° Pan / 90° Tilt |
| Night Vision Range | Up to 492ft (Infrared), 165ft (Full Color) |
| Human Detection | Yes |
| Auto Tracking | Yes |
| Two-Way Audio | Yes |
| Waterproof Rating | IP66 |
| Connectivity | Wi-Fi (2.4/5GHZ), Wired |
| Storage | TF Card (up to 128GB, not included) |
| Power Source | Corded Electric (12V DC) |
| Material | Plastic (Metal Shell) |
Warranty & Support
For warranty information and technical support, please visit the official Ctronics website or contact their customer service team. You can also find additional resources and FAQs on their social media channels.





