riyo H361-Adjustable Mic&Lightweight

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RIYO H361 USB Headset User Manual

Model: H361-Adjustable Mic&Lightweight

1. Introduction

1.1 Product Overview

The RIYO H361 USB Headset is designed for clear communication and comfortable use across various platforms. It features a rotatable microphone, in-line controls, and multiple connectivity options including USB, 3.5mm audio jack, and a USB-C adapter, making it suitable for PC, call centers, phones, laptops, Skype, Zoom, and tablets.

RIYO H361 USB Headset with all components

Figure 1: RIYO H361 USB Headset with its various connection options (3.5mm jack, USB, USB-C adapter) and in-line controls.

1.2 Package Contents

Please check the package for the following items:

  • RIYO H361 USB Headset
  • USB-C Adapter
  • User Manual (this document)
RIYO H361 USB Headset and its packaging

Figure 2: The RIYO H361 USB Headset, showing the headset, cables, USB-C adapter, and product packaging.

2. Setup

2.1 Connecting the Headset

The RIYO H361 headset offers versatile connectivity options:

  1. USB Connection: Plug the USB connector directly into an available USB port on your computer (Windows 2000/7/8/10/XP/Vista, Mac OS X).
  2. 3.5mm Audio Jack Connection: Plug the 3.5mm audio jack into the corresponding port on your phone, tablet, or other compatible device.
  3. USB-C Connection: For devices with a USB-C port, connect the 3.5mm audio jack to the provided USB-C adapter, then plug the adapter into your device's USB-C port.
Diagram showing wide compatibility of RIYO H361 headset

Figure 3: Connectivity options for the RIYO H361 headset, including 3.5mm, USB, and USB-C adapter for various devices like phones, tablets, MacBooks, and Windows PCs.

2.2 Wearing the Headset

Adjust the headband for a comfortable fit. The ear cushions are made of soft memory protein for extended wear comfort. The microphone boom is rotatable by 270 degrees, allowing you to position it on either your left or right side, whichever is more convenient.

RIYO H361 headset showing 270 degree rotatable microphone boom

Figure 4: The 270-degree rotatable microphone boom, illustrating how the headset can be worn with the microphone on either the right or left ear.

3. Operating Instructions

3.1 In-Line Controls

The headset features convenient in-line controls for easy management of audio and calls:

  • Volume Up (+): Press to increase the listening volume.
  • Volume Down (-): Press to decrease the listening volume.
  • Microphone Mute: Press the microphone icon button to mute or unmute your microphone.
  • Speaker Mute: Press the speaker icon button to mute or unmute the headset's audio output.
RIYO H361 headset in-line controls diagram

Figure 5: Detailed view of the in-line controls, indicating buttons for volume up, volume down, microphone mute, and speaker mute.

3.2 Microphone Usage

Position the flexible microphone boom approximately 1-2 inches from your mouth for optimal voice pickup. The microphone is designed to reduce unwanted background noise for clear conversations.

4. Maintenance

To ensure the longevity and optimal performance of your RIYO H361 headset, follow these maintenance guidelines:

  • Cleaning: Use a soft, dry cloth to wipe down the headset and cables. Do not use liquid cleaners or abrasive materials.
  • Storage: Store the headset in a cool, dry place away from direct sunlight and extreme temperatures.
  • Cable Care: Avoid sharp bends or kinks in the cable. Do not pull the cable to disconnect the headset; always grasp the plug.
  • Ear Cushions: The memory foam ear cushions are designed for durability. If they become soiled, gently wipe them with a slightly damp cloth and allow them to air dry completely before use.

5. Troubleshooting

If you encounter issues with your RIYO H361 headset, please refer to the following common problems and solutions:

ProblemPossible CauseSolution
No sound from headset
  • Headset not properly connected.
  • Volume too low or muted.
  • Incorrect audio output device selected on computer/device.
  • Ensure the USB, 3.5mm, or USB-C adapter is fully plugged in.
  • Increase volume using in-line controls or device settings. Check if speaker mute is active.
  • Verify that the RIYO H361 headset is selected as the default audio output device in your system settings.
Microphone not working
  • Microphone muted.
  • Incorrect audio input device selected.
  • Microphone not positioned correctly.
  • Press the microphone mute button on the in-line control to unmute.
  • In your device's sound settings, ensure the RIYO H361 headset microphone is selected as the input device.
  • Adjust the microphone boom closer to your mouth.
Sound quality is poor or distorted
  • Loose connection.
  • Interference.
  • Ensure all connections are secure.
  • Move away from other electronic devices that might cause interference.

6. Specifications

FeatureDetail
Model NameH361
Connectivity TechnologyWired (USB, 3.5mm Jack, USB-C via adapter)
Microphone FormatBoom, 270° Rotatable
Control TypeIn-line Volume Control, Mute (Microphone & Speaker)
Ear PlacementOn Ear
MaterialMemory Foam (ear cushions)
Cable LengthApprox. 102 inches (USB: 55 inches, 3.5mm: 47 inches)
Product Dimensions20.2 x 17.2 x 5 cm
Item Weight330 g
Manufacturerriyo

7. Warranty and Support

7.1 Warranty Information

The RIYO H361 USB Headset comes with a Three Years Warranty from the date of purchase. This warranty covers free replacement for malfunctioning products.

7.2 Customer Support

For any questions, technical assistance, or warranty claims, please contact RIYO customer service. Our professional technology team is available 24 hours to provide a satisfactory solution.

Please refer to the product packaging or the official RIYO website for the most current contact information.

© 2024 RIYO. All rights reserved.

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