1. Introduction
The TOKVIA T288 is a user-friendly flip phone designed with seniors in mind, featuring large buttons, a clear 2.8-inch display, and essential functions for easy communication. This manual provides detailed instructions to help you set up, operate, and maintain your device.
Key features include a dedicated SOS button for emergencies, loud ringtone, adjustable font size, and support for basic calls and messages without internet connectivity.
2. Setup
2.1 Package Contents
Before you begin, ensure all items are present in the package:
- TOKVIA T288 Flip Phone
- Rechargeable Li-ion Battery (1000mAh)
- Charging Cradle
- USB Charging Cable
- Power Adapter
- SIM Card Adapters (Standard/Micro/Nano)
- Quick Reference Manual

Image: TOKVIA T288 phone and its included accessories.
2.2 Battery and SIM Card Installation
- Remove the Back Cover: Gently pry open the back cover of the phone.
- Insert SIM Card: Locate the SIM card slot. The TOKVIA T288 supports a single SIM card (GSM networks in Europe). Insert your SIM card into the designated slot. Ensure it is correctly oriented.
- Insert Micro SD Card (Optional): If you wish to store photos or additional contacts, insert a Micro SD card into its slot.
- Insert Battery: Align the battery contacts with the phone's terminals and gently press the battery into place.
- Replace Back Cover: Securely snap the back cover back onto the phone.

Image: Internal view showing SIM, battery, and SD card slots.
2.3 Charging the Phone
The phone can be charged using the included charging cradle or directly via the Micro USB port.
- Using the Charging Cradle: Connect the USB charging cable to the power adapter and plug it into a wall outlet. Connect the other end to the charging cradle. Place the phone into the cradle, ensuring it sits securely and the charging indicator light illuminates.
- Direct Charging: Connect the USB charging cable directly to the phone's Micro USB port and then to the power adapter.

Image: The TOKVIA T288 phone being charged via its cradle and directly via cable.
2.4 Powering On/Off
- To Power On: Press and hold the red End Call/Power button until the screen lights up.
- To Power Off: Press and hold the red End Call/Power button until the power off options appear, then select 'Power off'.
2.5 Language Settings
The phone supports multiple languages. To change the language:
- Go to Settings from the main menu.
- Select Phone Settings or Language.
- Choose your desired language (e.g., English, French, German, Italian, Spanish, Portuguese, Dutch, Swedish, Polish).
3. Operating Instructions
3.1 Making and Receiving Calls
- To Make a Call: Dial the number using the large keypad and press the green Call button.
- To Answer a Call: Simply open the flip cover. (This function can be enabled/disabled in settings).
- To End a Call: Close the flip cover or press the red End Call button.

Image: The flip mechanism allows answering and ending calls by opening and closing the phone.
3.2 SOS Emergency Function
The SOS button on the back of the phone allows you to quickly contact pre-set emergency numbers.
- Setting Up SOS Contacts: Navigate to SOS Settings in the menu to add up to 5 emergency contacts.
- Activating SOS: In an emergency, press and hold the SOS button on the back of the phone for 3 seconds. The phone will automatically call and send an SMS to the pre-set contacts in sequence until one is answered.

Image: Activating the SOS function to contact emergency numbers.
3.3 Speed Dial and Photo Contacts
The T288 offers multiple ways to quickly dial contacts:
- M1/M2 Buttons: Two dedicated buttons (M1 and M2) can be programmed for direct dialing to frequently called contacts.
- Photo Contacts: Assign photos to contacts for easy visual dialing. This feature requires a Micro SD card.
- Numeric Speed Dial: Assign numbers 2-9 for quick dialing by long-pressing the respective key.

Image: Using photo contacts and speed dial buttons for quick calling.
3.4 Volume Adjustment and Display Settings
- Volume: Use the dedicated side buttons to adjust call volume and ringtone volume. The phone features a loud ringtone for users with hearing difficulties.
- Font Size: The font size on the 2.8-inch display is adjustable for better readability. Navigate to Display Settings to change it.
- Keypad Backlight: The keypad is backlit for easy dialing in low-light conditions.

Image: Large fonts and buttons for enhanced visibility and ease of use.
3.5 Additional Features
- Flashlight: Activate the built-in LED flashlight using the dedicated side button.
- FM Radio: Enjoy FM radio without needing headphones.
- Bluetooth: Connect to compatible Bluetooth devices.
- SMS: Send and receive text messages.
4. Maintenance
4.1 Battery Care
- To maximize battery life, avoid exposing the phone to extreme temperatures.
- Charge the battery regularly, but avoid overcharging.
- If the phone will not be used for an extended period, charge it to about 50% before storing.
4.2 Cleaning Your Phone
Use a soft, dry, lint-free cloth to clean the phone's screen and body. Avoid using harsh chemicals or abrasive materials.
5. Troubleshooting
If you encounter issues with your TOKVIA T288, refer to the table below for common problems and solutions.
| Problem | Possible Cause | Solution |
|---|---|---|
| Phone does not power on | Low battery; Battery not installed correctly | Charge the phone for at least 30 minutes; Reinstall the battery ensuring proper contact. |
| Cannot make/receive calls | No SIM card; SIM card not inserted correctly; No network signal | Ensure SIM card is inserted; Reinsert SIM card; Move to an area with better network coverage. |
| Poor call quality (e.g., cannot hear correspondent) | Low volume; Network issue; Speaker/microphone obstruction | Adjust call volume using side buttons; Move to an area with better signal; Ensure speaker/microphone are not blocked. |
| Charging cradle not working | Incorrect connection; Damaged port | Ensure cable is fully inserted into cradle and power adapter; Try direct charging via Micro USB port. |
| SOS function not working | No SOS contacts set; Incorrect numbers | Verify and set up SOS contacts in the settings menu; Ensure numbers are correct and active. |
If the problem persists, please contact customer support.
6. Specifications
| Feature | Detail |
|---|---|
| Brand | TOKVIA |
| Model Name | T288 |
| Operating System | Nucleus OS |
| Screen Size | 2.8 Inches |
| Resolution | 320 x 240 |
| RAM Memory Installed Size | 32 MB |
| Memory Storage Capacity | 32 MB |
| CPU Model | MTK 8121 |
| CPU Speed | 360 MHz |
| Battery Composition | Lithium-ion (1000mAh) |
| Talk Time | Up to 8 hours |
| Standby Time | Up to 7 days |
| Connectivity | USB Cellular, Bluetooth |
| SIM Card Support | Single SIM (GSM networks) |
| Special Features | SOS Button, LED Flashlight, FM Radio, Loud Volume, Large Buttons, Adjustable Font Size |
7. Warranty and Support
TOKVIA products are designed for reliability and ease of use. For warranty information and customer support, please refer to the documentation included with your purchase or visit the official TOKVIA website. Keep your purchase receipt as proof of purchase for any warranty claims.
For technical assistance or further inquiries, please contact TOKVIA customer service.

