REIGY 3MP Wi-Fi IP Camera with Two-Way Audio Instruction Manual

1. Product Overview

The REIGY 3MP Wi-Fi IP Camera is designed as an add-on camera for existing REIGY surveillance systems or for standalone use. It provides high-definition video surveillance with a resolution of 2304x1296 (3MP), ensuring clear images and video. Key features include two-way audio communication, night vision capabilities, motion detection, and advanced H.265 video compression for efficient storage and bandwidth usage. The camera is waterproof, making it suitable for various indoor and outdoor environments.

Image 1.1: Overview of REIGY 3MP Wi-Fi IP Camera features, highlighting 3MP resolution, wide view angle, two-way audio, waterproof design, and motion detection.

2. Package Contents

Please verify that all items are present and in good condition upon opening the package. If any items are missing or damaged, contact REIGY customer support.

• 1 x REIGY 3MP Wi-Fi IP Camera
• 1 x EU Power Adapter
• 1 x Mounting Screw Set

3. Specifications

Image 3.1: Illustration of Advanced H.265 Video Compression, demonstrating its efficiency in saving storage space and improving streaming performance compared to H.264.

4. Setup

This camera can be used as a standalone unit or integrated into an existing REIGY surveillance system. Follow these steps for initial setup:

1. Mounting: Choose a suitable location for the camera. Use the provided mounting screw set to securely attach the camera to a wall or ceiling. Ensure the camera has a clear line of sight to the area you wish to monitor.
2. Power Connection: Connect the EU power adapter to the camera's power input and plug it into a power outlet. The camera will power on automatically.
3. Network Connection (for standalone use):
   • Download the Eseecloud app from your smartphone's app store (iOS/Android).
   • Register an account or log in.
   • Follow the in-app instructions to add a new device. Select the option to add a Wi-Fi camera and follow the prompts to connect it to your 2.4 GHz Wi-Fi network.
4. Integration with REIGY NVR System (if applicable):
   • Connect the camera to the REIGY NVR (Network Video Recorder) via an Ethernet cable initially, or ensure both are on the same Wi-Fi network.
   • Access the NVR's interface (via connected monitor or app).
   • Navigate to the camera management section and search for new devices. The NVR should detect and add the camera automatically. Refer to your NVR's manual for specific steps.

Image 4.1: Illustration of the setup process, including simple wireless connection to an NVR, local viewing on a monitor, and remote monitoring via a smartphone app.

5. Operating Instructions

5.1 Remote Viewing

Once the camera is set up and connected to your network, you can access live video feeds from anywhere using the Eseecloud app on your smartphone, tablet, or computer. Open the app, select your camera, and view the real-time stream.

5.2 Two-Way Audio

The camera features a built-in microphone and speaker, enabling two-way audio communication. To use this function:

• In the Eseecloud app's live view, locate the microphone icon.
• Tap the microphone icon to speak through the camera's speaker. Release the icon to listen.
• Ensure your device's microphone is enabled for the app.

Image 5.1: Demonstration of the two-way audio feature, allowing users to hear and speak through the camera from a remote location.

5.3 Motion Detection and Alerts

The camera is equipped with a motion sensor. When motion is detected, the camera can:

• Record video footage.
• Send instant email notifications to your configured address.

You can configure motion detection sensitivity and alert settings within the Eseecloud app or your REIGY NVR system settings.

5.4 Video Playback

Recorded video footage can be reviewed remotely via the Eseecloud app. Navigate to the playback section, select the desired camera and date/time to view recorded events.

6. Maintenance

• Cleaning: Regularly clean the camera lens with a soft, dry cloth to ensure clear image quality. Avoid using harsh chemicals or abrasive materials.
• Firmware Updates: Check the Eseecloud app or REIGY website periodically for firmware updates. Keeping your camera's firmware up-to-date ensures optimal performance and security.
• Power Supply: Ensure the power adapter and cable are free from damage. Do not use unauthorized power adapters.
• Environmental Conditions: While the camera is waterproof, avoid submerging it in water or exposing it to extreme temperatures outside its operating range.
• Network Stability: Ensure your Wi-Fi network is stable and provides sufficient signal strength to the camera for uninterrupted operation.

7. Troubleshooting

7.1 Camera Not Connecting to Wi-Fi

• Ensure your Wi-Fi network is 2.4 GHz. The camera does not support 5 GHz Wi-Fi.
• Check that the Wi-Fi password entered is correct.
• Move the camera closer to your Wi-Fi router to improve signal strength.
• Restart your Wi-Fi router and the camera.

7.2 No Video Feed / Offline Status

• Verify the camera is powered on and the power adapter is securely connected.
• Check your internet connection.
• Restart the camera and check the app again.
• If integrated with an NVR, ensure the NVR is online and functioning correctly.

7.3 Poor Image Quality

• Clean the camera lens with a soft cloth.
• Ensure there are no obstructions in front of the lens.
• Check your network bandwidth. Low bandwidth can affect streaming quality.
• Adjust the camera's position to avoid direct glare from strong light sources.

7.4 Motion Detection Not Working

• Ensure motion detection is enabled in the Eseecloud app or NVR settings.
• Adjust the motion detection sensitivity.
• Check the motion detection zones to ensure the area of interest is covered.
• Verify that notifications are enabled on your smartphone and within the app.

8. Warranty and Support

For warranty information, please refer to the documentation provided with your original REIGY surveillance system or visit the official REIGY website. If you encounter any issues that cannot be resolved using this manual, please contact REIGY customer support for assistance. Provide your product model number (Add Audio 1296p) and a detailed description of the problem.

REIGY Customer Support: Please visit the REIGY brand store on Amazon or their official website for contact details.